Yammer and Slack are competitive workplace communication tools in the collaborative platform category. While Slack may have an upper hand in feature offerings and user engagement, Yammer appeals to budget-conscious businesses with its cost-effectiveness and support.
Features: Yammer provides organizational networking, allowing open communication across departments. Its integration with Microsoft 365 is valuable for users within that ecosystem. Slack offers strong channel management, real-time messaging, and extensive third-party app integrations, enhancing collaboration and agility within teams.
Room for Improvement: Yammer could improve on user engagement and activity tracking to prevent its features from remaining unused. Enhancing its global adoption strategy can also boost its presence. Meanwhile, Slack could improve its pricing model for budget-friendliness and expand native integrations to further support small businesses.
Ease of Deployment and Customer Service: Yammer integrates smoothly within Microsoft's environment, providing a familiar deployment process and strong support for Microsoft users. Slack offers an intuitive setup and comprehensive resources with responsive support. Its integration with diverse tools gives it an edge in various deployment scenarios.
Pricing and ROI: Yammer has a lower initial setup cost, suitable for organizations already investing in Microsoft subscriptions, offering significant ROI by leveraging existing Microsoft services. Although Slack may have higher upfront costs, it delivers substantial ROI by enhancing productivity and cross-platform engagement, benefiting teams that prioritize compatibility and advanced features.
Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.
Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.
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