Slack vs Workplace by Facebook comparison

Slack and Meta are both solutions in the Enterprise Social Software category. Slack is ranked #2 with an average rating of 8.2, while Meta is ranked #8 with an average rating of 7.8. Slack holds a 12.8% mindshare in ESS, compared to Meta’s 3.4% mindshare. Additionally, 93% of Slack users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Slack

Read 76 Slack reviews

1,601 Views
1,201 Comparison Views

93% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

386 Views
297 Comparison Views

100% willing to recommend

Slack

Workplace by Facebook

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Slack and Workplace by Facebook are competing in the communication platform category. Workplace by Facebook may have an upper hand due to its comprehensive features.

Features: Slack is favored for its dynamic communication channels, cross-platform consistency, and integration capabilities. It facilitates efficient team interaction through private and group messaging. Workplace by Facebook provides extensive tools integrated with other Facebook services, appealing to large organizations familiar with Facebook's ecosystem, enabling broad connectivity and collaboration.

Room for Improvement: Slack could enhance its support services and personalized guidance for large enterprises. It may also benefit from offering more all-encompassing communication features. Workplace by Facebook might improve in reducing the complexity of its setup and lowering initial costs. It could also enhance integration efficiency with non-Facebook services.

Ease of Deployment and Customer Service: Workplace by Facebook offers seamless integration for enterprises using Facebook's ecosystem, supported by extensive training materials. Slack is recognized for its intuitive platform, mostly relying on community-driven resources, and it is suitable for organizations preferring a straightforward setup.

Pricing and ROI: Slack offers a flexible pricing model that suits smaller teams focusing on cost-effectiveness, ensuring a balanced ROI with its customizable features. Workplace by Facebook offers competitive pricing but higher initial setup costs, delivering substantial long-term ROI, especially for large-scale operations utilizing its full array of tools.

To learn more, read our detailed Slack vs. Workplace by Facebook Report (Updated: July 2025).

Buyer's Guide

Slack vs. Workplace by Facebook

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Slack

Ranking in Enterprise Social Software

2nd

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Workplace by Facebook

Ranking in Enterprise Social Software

8th

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Slack is 12.8%, up from 10.0% compared to the previous year. The mindshare of Workplace by Facebook is 3.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Awais Mehmood

Webflow Developer at Qureos

Automation features and user-friendly interface support seamless communication

Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its integration with different apps is a great feature."

"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."

"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."

"Tasks and team huddles are the most valuable features of Slack."

"The product is user-friendly."

"I like Slack's notifications. It is more user-friendly and pleasing than Teams."

"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."

"The product makes communication seamless."

More Slack pros

"The product was easy to use."

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

"The tool's integration feature benefited the workflow...it helped centralize communication."

"Storage is the best thing about the solution."

"A full-featured collaboration tool that is as easy to use as Facebook."

Cons

"The solution should have less frequent updates."

"The integration with SharePoint doesn’t work properly."

"Slack's Canvas feature could be improved in terms of its user experience."

"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."

"Slack feels clustered and hence it should improve its design and UI."

"Notifications are not as good as they could be (especially for mobile)."

"Sometimes, the servers are not available."

"I have found it cumbersome to create and set up groups, or channels."

More Slack cons

"There needs to be a restriction on who can download content."

"The conferencing feature does not work well with multiple parties or locations."

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

"The product should allow users to assign tasks and automate processes."

"The implementation could be made easier."

Pricing and Cost Advice

"It's on the more expensive side."

"It is an expensive tool. We pay 15 to 20 USD monthly per user."

"The solution’s pricing is cheap."

"The tool's pricing could be cheaper."

"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."

"When it comes to pricing, it is on the expensive side."

"It is an affordable solution."

"Slack is definitely worth the money."

More Slack pricing and cost advice

"The solution seemed expensive to me."

"The regular package costs us $4 per user per month."

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

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Top Industries

By visitors reading reviews

Educational Organization

31%

Financial Services Firm

12%

Computer Software Company

12%

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Slack?

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...

See all answers

What is your experience regarding pricing and costs for Slack?

I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.

See all answers

What needs improvement with Slack?

From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...

See all answers

What do you like most about Workplace by Facebook?

The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.

See all answers

What needs improvement with Workplace by Facebook?

See all answers

What is your primary use case for Workplace by Facebook?

I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...

See all answers

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Product Reports

Buyer's Guide

Slack

June 2025

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Buyer's Guide

Enterprise Social Software

July 2025

Download Workplace by Facebook product report

Also Known As

No data available

Facebook Workplace, Facebook at Work

Overview

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

Slack

Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Slack vs. Workplace by Facebook

July 2025

Free Report: Slack vs. Workplace by Facebook

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