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Slack Business - Enterprise vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Workplace by Facebook
Ranking in Enterprise Social Software
8th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 15.5%, up from 10.6% compared to the previous year. The mindshare of Workplace by Facebook is 2.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise15.5%
Workplace by Facebook2.9%
Other81.6%
Enterprise Social Software
 

Featured Reviews

Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is scalable."
"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"Overall, it is a good idea as it works better than most solutions out there."
"Tasks and team huddles are the most valuable features of Slack."
"In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations."
"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"The product was easy to use."
"Storage is the best thing about the solution."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"A full-featured collaboration tool that is as easy to use as Facebook."
 

Cons

"The UI could be a little bit better."
"Sometimes there are login issues."
"It could be more stable than one of its competitors."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"We do experience issues when trying to log in on Slack."
"Sometimes Slack behaves unexpectedly and shuts down without notification or support communication."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
"I would like the text in chat to be more customizable."
"The product should allow users to assign tasks and automate processes."
"There needs to be a restriction on who can download content."
"The conferencing feature does not work well with multiple parties or locations."
"The implementation could be made easier."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
 

Pricing and Cost Advice

"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is less expensive than one of its competitors."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"It is an affordable solution."
"The tool's pricing could be cheaper."
"We use the free version that does not have a license."
"When it comes to pricing, it is on the expensive side."
"I would rate the tool's pricing a four out of ten."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The regular package costs us $4 per user per month."
"The solution seemed expensive to me."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Computer Software Company
13%
Financial Services Firm
12%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise13
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
 

Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Slack Business - Enterprise vs. Workplace by Facebook and other solutions. Updated: July 2025.
867,341 professionals have used our research since 2012.