

Slack Business Enterprise and Workplace by Facebook focus on team collaboration and communication. Slack tends to have the upper hand in data on pricing and customer support satisfaction, while Workplace by Facebook's features are seen as offering greater value.
Features: Slack Business Enterprise stands out for its integrations, workflow automation, and channel organization, facilitating effective communication. Workplace by Facebook emphasizes social-network-like features, including news feeds, groups, and live streaming, fostering engagement and collaboration.
Room for Improvement: Slack could enhance its native features beyond third-party integrations and improve its search functionality. User customization options could be enriched. Workplace by Facebook might streamline its deployment process and improve integration with legacy systems, and enhance its support resources.
Ease of Deployment and Customer Service: Slack Business Enterprise offers a straightforward deployment process with comprehensive support resources. In contrast, Workplace by Facebook's deployment can be complex due to its extensive features, but its support ensures successful implementation.
Pricing and ROI: Slack Business Enterprise typically incurs higher initial costs but delivers significant ROI through productivity gains. Workplace by Facebook offers competitive pricing appealing to budget-conscious organizations, promising returns with its engagement features.
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 11.5% |
| Workplace by Facebook | 3.0% |
| Other | 85.5% |


| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.
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