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Slack Business - Enterprise vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Workplace by Facebook
Ranking in Enterprise Social Software
9th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 15.8%, up from 10.8% compared to the previous year. The mindshare of Workplace by Facebook is 2.7%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise15.8%
Workplace by Facebook2.7%
Other81.5%
Enterprise Social Software
 

Featured Reviews

Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Slack provides very fast communication."
"The most valuable feature for me was the different channels."
"I am impressed with the product's calls and screen share features which are very useful."
"The solution is scalable."
"Slack is a very stable product."
"The product is user-friendly."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"Slack Business - Enterprise has had a positive impact on our organization with better communication, provides faster response times, fewer emails, and has helped create a more agile company."
"Storage is the best thing about the solution."
"The product was easy to use."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"A full-featured collaboration tool that is as easy to use as Facebook."
 

Cons

"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"Slack's channel and chat management could be more intuitive."
"Slack tends to crash once a month."
"Slack does not have videoconferencing capabilities, which would have been nice."
"When showing screens during calls, the screen sharing functionality is not as smooth as Google's offering. It appears to be designed for short calls, which limits its effectiveness for longer sessions."
"Slack's interface is not simple for me. It's not a user-friendly interface"
"Slack should add a feature to schedule meetings."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"The product should allow users to assign tasks and automate processes."
"There needs to be a restriction on who can download content."
"The implementation could be made easier."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
 

Pricing and Cost Advice

"I would rate the tool's pricing a four out of ten."
"Slack is definitely worth the money."
"The solution is cheap in my country."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"The solution is expensive."
"It's on the more expensive side."
"The solution’s pricing is cheap."
"The regular package costs us $4 per user per month."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
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Top Industries

By visitors reading reviews
Performing Arts
19%
Computer Software Company
13%
Financial Services Firm
12%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
The direct call feature could be enhanced, particularly when calling peers. When showing screens during calls, the screen sharing functionality is not as smooth as Google's offering. It appears to ...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
 

Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Slack Business - Enterprise vs. Workplace by Facebook and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.