Try our new research platform with insights from 80,000+ expert users

Slack vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Workplace by Facebook
Ranking in Enterprise Social Software
8th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Slack is 12.8%, up from 10.0% compared to the previous year. The mindshare of Workplace by Facebook is 3.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is communication between team members."
"The solution makes it easy to create groups, share documents, and communicate."
"In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations."
"The most valuable feature is the screen sharing, which works well."
"The product has the ability to scale."
"I use Slack for communication with my colleagues."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
"The solution's initial setup process is easy."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"A full-featured collaboration tool that is as easy to use as Facebook."
"Storage is the best thing about the solution."
"The product was easy to use."
 

Cons

"The mobile app needs improvement. It consistently misses notifications."
"Its capabilities to provide security features could be better for corporations."
"Slack tends to crash once a month."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"Customization is something that Slack is lacking."
"The solution needs to improve its scalability."
"Slack's channel and chat management could be more intuitive. Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with."
"I think Slack could add additional features without making the solution slower or more difficult to use."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
"There needs to be a restriction on who can download content."
"The implementation could be made easier."
 

Pricing and Cost Advice

"Slack is definitely worth the money."
"When it comes to pricing, it is on the expensive side."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"It's on the more expensive side."
"The tool's pricing could be cheaper."
"The solution is cheap in my country."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is less expensive than one of its competitors."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The regular package costs us $4 per user per month."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
860,825 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
11%
Financial Services Firm
8%
University
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
 

Comparisons

 

Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Slack vs. Workplace by Facebook and other solutions. Updated: June 2025.
860,825 professionals have used our research since 2012.