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ShoreTel Sky vs Toshiba IPedge comparison

Mitel and Toshiba are both solutions in the Unified Communications category. Mitel is ranked #11, while Toshiba is ranked #17. Mitel holds a 2.0% mindshare in UC, compared to Toshiba’s 1.3% mindshare. Additionally, 80% of Mitel users are willing to recommend the solution.
ShoreTel Sky
Read 7 ShoreTel Sky reviews
  • 113 Views
  • 41 Comparison Views
80% willing to recommend
Toshiba IPedge
  • 78 Views
  • 43 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ShoreTel Sky and Toshiba IPedge based on real PeerSpot user reviews.

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To learn more, read our detailed Unified Communications Report (Updated: May 2025).
Buyer's Guide
Unified Communications
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ShoreTel Sky
Ranking in Unified Communications
11th
Ranking in IP Telephony & Unified Communications
6th
Average Rating
7.8
Reviews Sentiment
4.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Toshiba IPedge
Ranking in Unified Communications
17th
Ranking in IP Telephony & Unified Communications
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Communications category, the mindshare of ShoreTel Sky is 2.0%, up from 1.1% compared to the previous year. The mindshare of Toshiba IPedge is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

it_user269988 - PeerSpot reviewer
The Service Portal is useful feature, but there are occasional outages.
Phone Assistant is very useful, as is the Service Portal Occasional outages, but they're usually resolved very quickly. Customer Service: Customer service is generally responsive and courteous. Technical Support: Technical support folks are generally knowledgeable and helpful. We moved to VoIP…
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

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Product Reports

Buyer's Guide
Unified Communications
May 2025
ShoreTel Sky reportDownload ShoreTel Sky product report
Buyer's Guide
Unified Communications
May 2025
Toshiba IPedge reportDownload Toshiba IPedge product report
 

Also Known As

No data available
IPedge
 

Overview

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
Mitel
Toshiba Toshiba IPedge helps you stay connected to your customers from a complete line of Toshiba IP desk and wall-mountable telephones, SoftIPT soft phone on notebook computers, wireless IP telephones for use over your Wireless LAN and/or your cellular service, add-on modules, DSS consoles, attendant consoles, as well as SIP telephones and analog telephones. IPedge EC supports 200 users that unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs.
Toshiba
 

Sample Customers

Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Kensington Investment Counsel, Williams Furnace, Rickmar Properties, Paddock Chevrolet, Suburban Mobility Authority for Regional Transportation, The Fitzgerald Law Firm, Kensington Investments Counsel, EYEMAGINE, Marshall County, Jefferson Parish Human Services Authority, Buffalo Gastroenterology Associates, Memorial Hospital and Manor of Bainbridge, Desert Kidney Associates, New Method Wellness, LifeLong Medical Care, Williams Furnace, Phoenix Manufacturing Inc.
Buyer's Guide
Unified Communications
May 2025
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