ServiceNow IT Operations Management and Turbo360 are competing products in the IT operations management category, each with unique strengths. Turbo360 appears to have an edge with its specific features and serverless support, even though ServiceNow leads in pricing and support.
Features: ServiceNow focuses on incident management, real-time visibility, and operational performance improvement. Turbo360 offers serverless monitoring, composite application management, and caters to modern architectural needs, highlighting its serverless environment capabilities.
Ease of Deployment and Customer Service: Turbo360 provides a simplified onboarding process promoting fast integration and is recognized for its prompt support that enhances user satisfaction. ServiceNow, while offering robust deployment options, requires extensive customization. Although its customer service is effective, Turbo360 is noted for quicker problem resolutions.
Pricing and ROI: ServiceNow comes with higher setup costs, justified by its comprehensive services, and achieves ROI through operational efficiencies over time. Turbo360 is more cost-effective, allowing businesses to quickly gain from its services with a faster ROI, making it attractive to buyers who are budget-conscious. The financial expectations and returns vary considerably between these solutions.
| Product | Market Share (%) |
|---|---|
| ServiceNow IT Operations Management | 1.8% |
| Turbo360 (Formerly Serverless360) | 0.5% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 26 |
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.
Our Core features:
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