We compared SentinelOne Singularity Complete and ZoneAlarm based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users said that ZoneAlarm's customer assistance could be improved.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. ZoneAlarm had a simple and fast setup.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. ZoneAlarm's pricing is considered competitive.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. ZoneAlarm offers a positive ROI through security improvements.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support.
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"SentinelOne is the next-generation EDR solution."
"Singularity's threat-hunting platform is user-friendly, and I like the built-in remote access feature."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"Deep Visibility is a valuable feature."
"Malware detection is valuable."
"All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us."
"The solution really focused on giving more security than an antivirus."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"Personally, I find the Game Mode of the Firewall very useful."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is quick and easy to configure."
"The solution maintains reasonable scalability."
"This antivirus is regularly updated, and the updates can be scheduled."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
"The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network."
"The channel policy has room for improvement."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
"SentinelOne Singularity Complete takes up a lot of memory in Google Chrome, which sometimes causes it to lag, so this is an area for improvement. The solution could be improved by increasing its efficiency within the web browser."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The support is not always so effective."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. SentinelOne Singularity Complete is rated 8.8, while ZoneAlarm is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security. See our SentinelOne Singularity Complete vs. ZoneAlarm report.
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