SentinelOne Singularity Complete vs ZoneAlarm comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 25, 2023

We compared SentinelOne Singularity Complete and ZoneAlarm based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.

  • Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.

  • Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.

  • Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users said that ZoneAlarm's customer assistance could be improved.

  • Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. ZoneAlarm had a simple and fast setup.

  • Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. ZoneAlarm's pricing is considered competitive.

  • ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. ZoneAlarm offers a positive ROI through security improvements.

Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support. 

To learn more, read our detailed SentinelOne Singularity Complete vs. ZoneAlarm Report (Updated: January 2024).
756,468 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all.""The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features.""The setup is very straightforward.""It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice.""SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks.""The solution offers excellent detection and integration capabilities.""It has saved us from a couple of ransomware attacks already.""I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."

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"This antivirus is regularly updated, and the updates can be scheduled.""ZoneAlarm protects all computers from viruses, spyware, and hackers.""The solution really focused on giving more security than an antivirus.""It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted.""It gives us security for the users' mobiles and ends up protecting us in a significant way.""The solution maintains reasonable scalability.""It is quick and easy to configure.""The phone access scan stands out as the most valuable feature for me."

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Cons
"It seems like they are doing a lot with their automatic updates. They can maybe slow down the actual release cycle to make it easier to deploy the most recent and then do it using the live update. They can continue to work on that because trying to get agent changes through change management platforms and get approvals and testing can be quite difficult.""DLP support would be a good addition.""It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything.""SentinelOne could improve by reducing the price.""It primarily operates on local machines, monitoring processes, and not always providing detailed insights, relying on external information to determine the nature of a file.""There should be Terraform support for console administration. Dynamic tagging would be also useful.""We'd like to have a network map or scan to cover network security.""SentinelOne's customer service has room for improvement."

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"The support is not always so effective.""Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy.""Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features.""Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well.""They need to update and improve the features available for Mac.""They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates.""ZoneAlarm should be a light application that does not take too much memory in mobile phones.""We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."

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Pricing and Cost Advice
  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
  • "This is a freeware product and I recommend using it."
  • "We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
  • "The pricing is reasonable, with a yearly renewal license costing seventy dollars."
  • More ZoneAlarm Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
    Top Answer:ZoneAlarm protects all computers from viruses, spyware, and hackers.
    Top Answer:We have to pay a yearly licensing fee for ZoneAlarm, which is cheap.
    Top Answer:The mobile phone applications get slower because of ZoneAlarm. ZoneAlarm should be a light application that does not take too much memory in mobile phones.
    Ranking
    2nd
    out of 110 in Anti-Malware Tools
    Views
    11,426
    Comparisons
    6,003
    Reviews
    128
    Average Words per Review
    878
    Rating
    8.6
    14th
    out of 110 in Anti-Malware Tools
    Views
    1,267
    Comparisons
    927
    Reviews
    6
    Average Words per Review
    438
    Rating
    8.0
    Comparisons
    Also Known As
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    ZoneAlarm protects you by preventing hackers from remotely accessing and controlling your device, and lets you know which apps have excessive permissions so you can decide whether they threaten your privacy.

    Sample Customers
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
    Top Industries
    REVIEWERS
    Manufacturing Company15%
    Financial Services Firm9%
    Computer Software Company9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    REVIEWERS
    Security Firm43%
    Computer Software Company14%
    Cloud Provider14%
    Logistics Company14%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Security Firm16%
    Computer Software Company9%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business72%
    Midsize Enterprise11%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise19%
    Large Enterprise41%
    Buyer's Guide
    SentinelOne Singularity Complete vs. ZoneAlarm
    January 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. ZoneAlarm and other solutions. Updated: January 2024.
    756,468 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 137 reviews while ZoneAlarm is ranked 14th in Anti-Malware Tools with 7 reviews. SentinelOne Singularity Complete is rated 8.8, while ZoneAlarm is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "You don't need to configure a lot with it because it provides an unmatched layer of protection out of the box". On the other hand, the top reviewer of ZoneAlarm writes "Maintains continuity, prevents malicious attacks, and offers helpful configuration capabilities". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Bitdefender GravityZone EDR, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, Bitdefender GravityZone EDR and Symantec Endpoint Security. See our SentinelOne Singularity Complete vs. ZoneAlarm report.

    See our list of best Anti-Malware Tools vendors.

    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.