We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"The product integrates security into one tool instead of having third-party security tools."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The most valuable feature is the network security."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"I have found the ability to delete unwanted threats beneficial."
"Malware detection is valuable."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
"They provide a map, a process tree, and that is pretty good for analysis."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
"The management dashboard is the most valuable feature."
"SentinelOne is the next-generation EDR solution."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"It's easy to use."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"Tech support is responsive. They're good, the very best."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"The solution includes a good combination of features for both signature and signature-less."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"The new central console is better than the earlier one."
"The solution is stable."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The data recovery and backup could be improved."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"There could be a way to proactively monitor unusual activity ."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."
"Since SentinelOne Hologram was an Attivo Networks product acquired by Microsoft, I have to install a different agent on endpoints for that product. It would be better if the same SentinelOne agent could be used for both the EDR and deception technology."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"The solution should provide a more easy way to uninstall it on specific stations."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
"The local technical support could be better."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"The solution could provide open XDR in addition to EDR."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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