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SentinelOne Singularity AI SIEM vs Trellix ESM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
SentinelOne Singularity AI SIEM improves efficiency and productivity with automation, reducing response times and minimizing false positives.
Sentiment score
3.2
In-house teams claim McAfee offers high ROI, but executives struggle to see it without C-level focused reports.
If the data gets encrypted, it automatically rolls back.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Before using SentinelOne Singularity AI SIEM, investigating a moderately complex alert took around thirty to sixty minutes because analysts had to collect logs from multiple security tools.
Desktop Support Engineer at a outsourcing company with 51-200 employees
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Customer Service

Sentiment score
6.7
SentinelOne's AI SIEM earns high ratings for support but faces criticism for agent transfers and additional service costs.
Sentiment score
4.3
Trellix ESM customer service is generally satisfactory, but technical support varies with noted delays and skill gaps.
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
Managing Director at iMark Consult
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
Cyber Security Engineer at Protec
 

Scalability Issues

Sentiment score
6.1
SentinelOne Singularity AI SIEM is scalable and effective for complex, hybrid environments, requiring skilled implementation and detailed planning.
Sentiment score
8.6
Trellix ESM is highly scalable and adaptable, excelling in enterprise environments but may have limitations for medium enterprises.
It is designed to handle growing log volumes and supports environments that include on-premises infrastructure, cloud services, endpoints, identity platforms, and network devices.
Desktop Support Engineer at a outsourcing company with 51-200 employees
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
8.1
SentinelOne Singularity AI SIEM is praised for stability and AI, but some find it inefficient and less user-friendly.
Sentiment score
8.3
Trellix ESM is generally stable with effective support, though some users experience bugs and interruptions affecting reliability.
I have worked with it, and it is very handy, easy to manage, and excellent with its AI-driven capabilities.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
 

Room For Improvement

SentinelOne Singularity AI SIEM requires improvements in performance, customization, integrations, automation, pricing, and clearer AI insights.
Trellix ESM requires stability, HTML5 migration, and upgrades in customization, integration, support, usability, and AI for improved functionality.
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Setup Cost

SentinelOne Singularity AI SIEM offers a value-driven package with bundled services; its advanced capabilities justify slightly higher costs.
Trellix ESM offers flexible, slightly costly licensing, valued for its SOC features, with straightforward setup and deployment.
I find SentinelOne's pricing to be reasonable and competitive.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Features such as centralized log management, AI-driven analytics, automated workflow, and integrated security options can reduce operational overhead and improve SOC efficiency, which helps justify the investment.
Desktop Support Engineer at a outsourcing company with 51-200 employees
Compared to another SIEM tool's pricing, the pricing is the best, from my side.
Technical Support Executive at Softcell Technologies Limited
 

Valuable Features

SentinelOne Singularity AI SIEM enhances security with automation, AI analytics, third-party integration, and improved SOC efficiency.
Trellix ESM excels in real-time threat detection, user-friendly interface, quick deployment, and strong integration with other technologies.
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

SentinelOne Singularity AI ...
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
AI Observability (6th)
Trellix ESM
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of SentinelOne Singularity AI SIEM is 1.3%, up from 0.6% compared to the previous year. The mindshare of Trellix ESM is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity AI SIEM1.3%
Trellix ESM1.0%
Other97.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

Dev Reshwal - PeerSpot reviewer
Technical Support Executive at Softcell Technologies Limited
Automation has reduced workload and real-time monitoring provides faster incident response
SentinelOne Singularity AI SIEM is the best, but sometimes the dashboards are a little simple compared to other tools. The custom dashboard is not available in their features. Therefore, I would suggest adding the custom dashboard for any of our requirements. The AI-driven analytics from SentinelOne Singularity AI SIEM has not affected our ability to reduce false positives. SentinelOne Singularity AI SIEM has affected my SOC's efficiency in investigating alerts and responding to incidents. If we receive any alerts, we can observe what activity is being done. We can see if it is malicious or something suspicious, or a true positive. We can analyze the path, the hash, and whether the signature is verified or not. We can see if it is an alert triggered by any engine. We can see the source of this. We will do that type of analysis and raise it to the client side. Also, if I identify anything suspicious or malicious in the alert, I will forcefully kill and quarantine it immediately.
MD
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Offers comprehensive report generation while maintaining ease of integration
We need to improve Trellix ESM by making sure that most of the logging devices available in the global market should be covered, and if there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that. We can add some new features regarding AI in the future for Trellix ESM, but the maturity will take a longer time. There are many false positives that happen in an environment during the first couple of months, or around six months, so the system analyst is not able to identify whether the event which has occurred is a true positive or a false positive.
report
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909,948 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Outsourcing Company
22%
Construction Company
7%
Manufacturing Company
6%
Media Company
6%
Comms Service Provider
15%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What needs improvement with SentinelOne Singularity AI SIEM?
They could expand more integrations for other third-party products that are not currently available. Those are areas they can improve or have yet to improve. For example, we have firewall integrati...
What is your primary use case for SentinelOne Singularity AI SIEM?
Clients can use SentinelOne Singularity AI SIEM for endpoint security solutions, and apart from that, we currently have something called prompt security where it is helping us to enhance control ov...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
The automated workflow feature impacts my security tasks and manual efforts significantly. Downtime is not necessarily required in scenarios where a particular system has to be isolated. Whether it...
What is your experience regarding pricing and costs for McAfee ESM?
When discussing Trellix ESM pricing and licensing, if you consider some premium product, the pricing also has to be premium, however, enterprise customers who look for a premium product, alongside ...
What needs improvement with McAfee ESM?
Areas of Trellix ESM that could be improved or enhanced include checking on the clients who are still on-prem, especially banks, as most are not moving everything to the cloud due to confidentialit...
What is your primary use case for McAfee ESM?
My customer's usual use case for Trellix ESM involves one client, as most of the users have moved to ESM. Nowadays, they don't use IPS only, since McAfee IPS is standalone; they incorporate firewal...
 

Also Known As

No data available
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Information Not Available
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about SentinelOne Singularity AI SIEM vs. Trellix ESM and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.