Secureworks Taegis ManagedXDR vs SentinelOne Vigilance comparison

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Binary Defense Logo
1,563 views|179 comparisons
100% willing to recommend
Secureworks Logo
5,882 views|2,999 comparisons
92% willing to recommend
SentinelOne Logo
5,045 views|3,464 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Secureworks Taegis ManagedXDR and SentinelOne Vigilance based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Secureworks Taegis ManagedXDR vs. SentinelOne Vigilance Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The most valuable feature is reviewing tickets and the notes added by technicians.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""Binary Defense has a human service department that provides live monitoring for our systems.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

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"The pricing is flexible.""The initial setup was very straight forward.""This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable.""We can easily isolate affected machines in the network.""We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.""The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.""The most valuable feature is the fast alerting and response time.""There are some patent pending detectors within the platform that provides a lot of value."

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"The product is stable.""SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues.""The most valuable feature of the solution is its performance, which is very important for us in our company.""I would rate SentinelOne's customer service and support a five out of five.""SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure.""The rollback feature offered by the product is good.""SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows.""The initial setup process was straightforward."

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"The current reporting system could benefit from improvement.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""We found a couple of bugs in the user interface.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

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"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions.""Secureworks Taegis ManagedXDR's query language and stability need improvement.""The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware.""The deployment could definitely be improved.""We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us.""The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black.""Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured.""Dell Secureworks could improve its integration with other third-party solutions."

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"It's too early to say what needs improvement.""The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them.""SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook.""The tool needs improvement in clear communication and detection.""Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly.""When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service.""I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's lack of knowledge and understanding of cybersecurity. Cybersecurity is a complex area, and our organization has a skill set deficit. Therefore, we rely on our cybersecurity support company to help us manage the tool and handle incidents. Our limited expertise sometimes prevents us from fully utilizing them or identifying potential gaps.""The solution's memory forensics capabilities and hard disk capacities are quite basic."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
  • More Secureworks Taegis ManagedXDR Pricing and Cost Advice →

  • "The licensing cost depends on the number of connected devices and whether you purchase additional services."
  • "I give the cost a three out of ten."
  • "I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
  • "I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
  • "The solution’s pricing is very reasonable."
  • "On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
  • "SentinelOne Vigilance is priced in a normal range."
  • "The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
  • More SentinelOne Vigilance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The integration would look better with other products, with other EDRs, with other firewalls, with other older versions… more »
    Top Answer:The best feature of this solution is the third-party management aspect. An external company oversees the tool's… more »
    Top Answer:The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already… more »
    Top Answer:I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's… more »
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Reduce time to protection and minimize risk exposure with continuous threat monitoring and response from SentinelOne.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    RICOH, Owens and Minor
    Norwegian Airlines, TGI Fridays, AVX, FIMBank
    Top Industries
    Manufacturing Company31%
    Insurance Company8%
    Energy/Utilities Company8%
    Computer Software Company18%
    Healthcare Company8%
    Financial Services Firm7%
    Manufacturing Company7%
    Computer Software Company56%
    Comms Service Provider33%
    Computer Software Company22%
    Financial Services Firm10%
    Manufacturing Company8%
    Computer Software Company20%
    Energy/Utilities Company10%
    Comms Service Provider10%
    Sports Company10%
    Educational Organization37%
    Computer Software Company12%
    Manufacturing Company5%
    Company Size
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise36%
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    Small Business31%
    Midsize Enterprise38%
    Large Enterprise31%
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Small Business65%
    Midsize Enterprise5%
    Large Enterprise30%
    Small Business26%
    Midsize Enterprise44%
    Large Enterprise31%
    Buyer's Guide
    Secureworks Taegis ManagedXDR vs. SentinelOne Vigilance
    May 2024
    Find out what your peers are saying about Secureworks Taegis ManagedXDR vs. SentinelOne Vigilance and other solutions. Updated: May 2024.
    772,127 professionals have used our research since 2012.

    Secureworks Taegis ManagedXDR is ranked 8th in Managed Detection and Response (MDR) with 13 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 19 reviews. Secureworks Taegis ManagedXDR is rated 7.8, while SentinelOne Vigilance is rated 8.6. The top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, Rapid7 MDR, Trend Micro Managed XDR, Sophos MDR and Microsoft Defender Experts for Hunting, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Sophos MDR and Arctic Wolf Managed Detection and Response. See our Secureworks Taegis ManagedXDR vs. SentinelOne Vigilance report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.