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Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of Secureworks Taegis Managed XDR / MDR is 3.3%, down from 5.6% compared to the previous year. The mindshare of SentinelOne Vigilance is 6.0%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Vigilance6.0%
Secureworks Taegis Managed XDR / MDR3.3%
Other90.7%
Managed Detection and Response (MDR)
 

Featured Reviews

MohammadJundiah - PeerSpot reviewer
Good for risk mitigation and offers good support
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it's compatibility. For example, having an old infrastructure and deploying SecureWorks can sometimes be a hassle. So, that's an area of improvement.
Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"We can easily isolate affected machines in the network."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"There are some patent pending detectors within the platform that provides a lot of value."
"The initial setup was very straight forward."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The pricing is flexible."
"The most valuable functions are automated pricing and ensuring the console is clean."
"The endpoint security software is great."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"The SentinelOne Active EDR is the most valuable feature."
"The product is stable."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
 

Cons

"It would be nice if the solution were a little more affordable."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"In the next release of this solution, I would like to see file integrity monitoring."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Dell Secureworks could improve its integration with other third-party solutions."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"SentinelOne Vigilance doesn't have a direct connection with MSPs."
"SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortcomings where improvements are required."
"The process to replicate exclusions is not user-friendly."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"The tool needs improvement in clear communication and detection."
"It's too early to say what needs improvement."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
 

Pricing and Cost Advice

"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"It is expensive but there is no better product than this."
"The pricing of Dell Secureworks is very reasonable."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"SentinelOne Vigilance is priced in a normal range."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
"The solution’s pricing is very reasonable."
"I give the cost a three out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
17%
Manufacturing Company
9%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
No data available
 

Overview

 

Sample Customers

RICOH, Owens and Minor
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR vs. SentinelOne Vigilance and other solutions. Updated: July 2025.
867,497 professionals have used our research since 2012.