Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete MDR is valued for effective threat prevention, cost savings, and enhanced security management across locations.
Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
For the overall return on investment, both time and money, I would say it is a full 20.
 

Customer Service

Sentiment score
6.9
CrowdStrike Falcon Complete MDR support is highly praised for speed and expertise, with some suggestions for improved personalization and response times.
Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
The L1 engineer should be more technical to improve the support.
it could be quicker
I would rate the actual technical support from SentinelOne Vigilance a nine.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR seamlessly scales and integrates across businesses, offering flexible licensing for diverse organizational growth.
Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
Once all objectives were met, the solution proved to be fully scalable.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
It is easy to scale with the support of CrowdStrike.
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is highly stable, reliable, and efficient, with minimal resource consumption and consistently high user ratings.
Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
I find it absolutely stable.
 

Room For Improvement

CrowdStrike Falcon Complete MDR needs better reporting, integration, and user interface, while performance and costs are key concerns.
SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
 

Setup Cost

CrowdStrike Falcon Complete MDR pricing is reasonable and justified by value, though sometimes pricier than Cisco AMP and SentinelOne.
SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
The pricing, licensing, and setup costs in general are quite affordable.
 

Valuable Features

CrowdStrike Falcon Complete MDR offers AI-driven security with seamless integration, easy management, and rapid incident response for proactive cybersecurity.
SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 10.8%, down from 16.6% compared to the previous year. The mindshare of SentinelOne Vigilance is 6.0%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR10.8%
SentinelOne Vigilance6.0%
Other83.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Muhammad  Fahad - PeerSpot reviewer
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.
Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Computer Software Company
17%
Manufacturing Company
9%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. SentinelOne Vigilance and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.