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SAP Crystal Reports vs SAS Visual Analytics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
Sentiment score
6.0
SAS Visual Analytics offers efficient analytics and revenue generation, though costs and ROI vary due to operational components.
I have seen a return on investment with SAS Visual Analytics, as it includes AI capabilities and automatic functions with scheduling, allowing reports to be made from live data, which contributes to a new vertical for revenue generation.
Biostatistician at Lambda Therapeutic Research Ltd.
The enterprise subscription offers more benefits, ensuring valuable outcomes.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Customer Service

Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
Sentiment score
6.6
Customer service experiences for SAS Visual Analytics vary widely, with strong technical support but mixed business query satisfaction levels.
I have not encountered any problems requiring assistance.
SAP Technical Manager at VS Furniture Middle East
They provide callbacks to ensure clarity and resolution of any queries.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
They assist us when we encounter issues and provide help while we complete tasks.
Biostatistician at Lambda Therapeutic Research Ltd.
 

Scalability Issues

Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
Sentiment score
7.6
SAS Visual Analytics excels in scalability and handling data, though high costs and resource needs are noted.
SAS Visual Analytics scalability is very good and positive.
Biostatistician at Lambda Therapeutic Research Ltd.
 

Stability Issues

Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
Sentiment score
7.2
SAS Visual Analytics is generally stable, though performance can vary with data volume, hardware, and user expertise.
SAS Visual Analytics is stable and manages data effectively without crashing.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Room For Improvement

SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
SAS Visual Analytics struggles with performance, integration, user-friendliness, high costs, and lacks robust API, visualization, and support resources.
It would be beneficial to have easier integration with Azure, Microsoft Power Platform, and similar cloud technologies.
I'm at DTS Group
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
SAP Technical Manager at VS Furniture Middle East
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
Training on SAS Visual Analytics is required to help overcome these issues.
Biostatistician at Lambda Therapeutic Research Ltd.
In terms of configuration, I would like to see AI capabilities since many applications are now integrating AI.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Setup Cost

SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
SAS Visual Analytics is costly, deterring smaller companies, with licenses and additional costs potentially exceeding $114,000 annually.
 

Valuable Features

SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
SAS Visual Analytics offers a user-friendly interface with no-code features, enabling intuitive insights through advanced visualization and AI integration.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
SAP Technical Manager at VS Furniture Middle East
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
I'm at DTS Group
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
After implementing SAS Visual Analytics, we have generated a new way to generate revenue by providing live data visuals to our clients and making our team aware of data in real time, which has had a significant positive impact.
Biostatistician at Lambda Therapeutic Research Ltd.
In terms of reporting, it is easy to extract quick reports and provides graphical representations of the data, which is a great feature.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Categories and Ranking

SAP Crystal Reports
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Reporting (14th)
SAS Visual Analytics
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
41
Ranking in other categories
Data Visualization (12th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. SAP Crystal Reports is designed for Reporting and holds a mindshare of 2.4%, down 2.7% compared to last year.
SAS Visual Analytics, on the other hand, focuses on Data Visualization, holds 1.6% mindshare, down 3.4% since last year.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.4%
Tableau Enterprise13.9%
Microsoft Power BI12.9%
Other70.8%
Reporting
Data Visualization Mindshare Distribution
ProductMindshare (%)
SAS Visual Analytics1.6%
Tableau Enterprise9.5%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

CI
I'm at DTS Group
Automation increases efficiency and accuracy, but modern UI and cloud integration need improvement
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling. My most favorite feature is the powerful data connectivity capability. It helps to connect a wide range of data sources such as SQL databases, Excel, XML, and more. Using SAP Crystal Reports had a strong impact on our organization. It saves significant time by automating routing reporting tasks, and it reduced manual effort in preparing customer letters and reports. The accuracy of data improved decision making, and the clear and professional formatting enhanced client communication. Overall, it increased efficiency, provided fast insight, and supported better business outcomes.
Namanjbaraiya Baru - PeerSpot reviewer
Biostatistician at Lambda Therapeutic Research Ltd.
Interactive dashboards have transformed clinical reporting and now support real time decisions
The best features of SAS Visual Analytics include performing data manipulation. I would characterize this as making data ready, transforming data, and making new variables through code while utilizing low-code and no-code facilities. In my experience, low-code features in SAS Visual Analytics help when I need to create a new variable. For instance, I can extract a date through the data roll step, and with no-code features, I can perform report creation by simply using drag and drop functionality. After implementing SAS Visual Analytics, we have generated a new way to generate revenue by providing live data visuals to our clients and making our team aware of data in real time, which has had a significant positive impact.
report
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911,493 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
8%
Financial Services Firm
13%
Construction Company
10%
Government
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise19
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
What is your experience regarding pricing and costs for SAS Visual Analytics?
My experience with pricing, setup costs, and licensing was positive, and I am happy with it.
What needs improvement with SAS Visual Analytics?
SAS Visual Analytics offers many options, and new users unfamiliar with SAS might face some difficulties. Training on SAS Visual Analytics is required to help overcome these issues.
What is your primary use case for SAS Visual Analytics?
My main use case for SAS Visual Analytics is making visual reports such as graphs, gauge plots, outlier plots, geomaps, and presenting my clinical data into a report or an interactive dashboard whi...
 

Also Known As

No data available
SAS BI
 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Staples, Ausgrid, Scotiabank, the Australian Institute of Health and Welfare, the Blue Cross and Blue Shield of North Carolina, Oklahoma Gas & Electric, Xcel Energy, and Triad Analytics Solutions.
Find out what your peers are saying about Microsoft, Salesforce, Plotly and others in Reporting. Updated: August 2026.
911,493 professionals have used our research since 2012.