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SAP Crystal Reports vs SAS Visual Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
Sentiment score
6.3
Organizations saw varied ROI from SAS Visual Analytics, noting improved efficiency and financial tracking despite initial cost challenges.
The enterprise subscription offers more benefits, ensuring valuable outcomes.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Customer Service

Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
Sentiment score
6.8
SAS Visual Analytics customer service is mixed, with praise for technical support but noted gaps in business needs and regional availability.
I have not encountered any problems requiring assistance.
SAP Technical Manager at VS Furniture Middle East
They provide callbacks to ensure clarity and resolution of any queries.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Scalability Issues

Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
Sentiment score
7.8
SAS Visual Analytics effectively scales for large datasets and users, though high resource demands and expenses may concern some.
 

Stability Issues

Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
Sentiment score
7.1
SAS Visual Analytics is generally reliable but can face performance issues with large data, often due to user practices.
SAS Visual Analytics is stable and manages data effectively without crashing.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Room For Improvement

SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
SAS Visual Analytics is complex and costly, with challenges in integration, performance, user-friendliness, and external language support.
Integration of a real-time preview and a live preview panel that updates instantly while designing the reports would make it much easier to use.
I'm at DTS Group
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
SAP Technical Manager at VS Furniture Middle East
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
In terms of configuration, I would like to see AI capabilities since many applications are now integrating AI.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Setup Cost

SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
SAS Visual Analytics is costly for small enterprises, but offers strong analytics and simplicity, though consulting and scaling add expenses.
 

Valuable Features

SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
SAS Visual Analytics excels in data visualization, advanced analytics, and user-friendly interface with rapid processing and seamless integration.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
SAP Technical Manager at VS Furniture Middle East
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
I'm at DTS Group
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
The ability to query information from our Excel data into SAS to view specific data is invaluable.
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
 

Categories and Ranking

SAP Crystal Reports
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Reporting (9th)
SAS Visual Analytics
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
40
Ranking in other categories
Data Visualization (10th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. SAP Crystal Reports is designed for Reporting and holds a mindshare of 2.6%, down 2.7% compared to last year.
SAS Visual Analytics, on the other hand, focuses on Data Visualization, holds 1.9% mindshare, down 4.7% since last year.
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.6%
Microsoft Power BI17.3%
Tableau Enterprise15.6%
Other64.5%
Reporting
Data Visualization Market Share Distribution
ProductMarket Share (%)
SAS Visual Analytics1.9%
Tableau Enterprise10.1%
Qlik Sense5.3%
Other82.7%
Data Visualization
 

Featured Reviews

Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
AN
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
Enables effective data management and reporting with a straightforward setup
SAS Visual Analytics is helpful as it allows us to perform any queries we need. The ability to query information from our Excel data into SAS to view specific data is invaluable. In terms of reporting, it is easy to extract quick reports and provides graphical representations of the data, which is a great feature.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
12%
Government
9%
Healthcare Company
7%
Financial Services Firm
16%
Government
10%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
What is your experience regarding pricing and costs for SAS Visual Analytics?
It's about an average of five. It's easy to scale, but it comes with cost.
What needs improvement with SAS Visual Analytics?
In terms of configuration, I would like to see AI capabilities since many applications are now integrating AI. It may be that our current subscription does not include AI-enabled features, but I wo...
What is your primary use case for SAS Visual Analytics?
I started to work with SAS Visual Analytics ( /products/sas-visual-analytics-reviews ) in 2015. We use it for analysis on ICT expenditure information and ICT personnel information. The analytics ar...
 

Also Known As

No data available
SAS BI
 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Staples, Ausgrid, Scotiabank, the Australian Institute of Health and Welfare, the Blue Cross and Blue Shield of North Carolina, Oklahoma Gas & Electric, Xcel Energy, and Triad Analytics Solutions.
Find out what your peers are saying about Microsoft, Salesforce, Domo and others in Reporting. Updated: January 2026.
881,360 professionals have used our research since 2012.