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Sangfor Internet Access Gateway (IAG) vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Sangfor Internet Access Gat...
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
24th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Internet Security (10th), Web Content Filtering (4th), Domain Name System (DNS) Security (10th)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Sangfor Internet Access Gateway (IAG) is 0.9%, down from 0.9% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Muhammad Asif Shaikh - PeerSpot reviewer
Designed to provide comprehensive and secure internet access with high visibility into users
After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with its own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It was a very easy product to install. It can be deployed very fast."
"The most significant aspect is the control it offers over internet traffic, like managing computer access to specific sites such as Facebook. I find particular value in its ability to control the depth of internal traffic, enabling actions like blocking specific file extensions on social media or specific IPs. This control by categories is a standout feature for us in Sangfor Internet Access Gateway (IAG)."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is interoperable and has centralized management."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"I would rate TitanHQ WebTitan as seven out of ten."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"File integrity monitoring would be very advantageous as an additional feature."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The reporting feature needs improvement."
"After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with their own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products."
"The solution's logging system should be improved because its logs are not precise and are a little confusing."
"In Sangfor Internet Access Gateway (IAG), its speed is an area of concern where improvements are required."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The solution’s pricing is cheaper than any other solution."
"It is one of the reason for choosing it over other available products. However, recently, this year, there have been recurring concerns. I believe we might consider migrating to another solution."
"I rate the product pricing a five or six out of ten on a scale of one to ten."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"It's very aggressively priced, which is something that we definitely like."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Construction Company
12%
University
11%
Manufacturing Company
8%
Performing Arts
8%
Computer Software Company
18%
Manufacturing Company
11%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Sangfor Internet Access Gateway (IAG)?
The solution is interoperable and has centralized management.
What needs improvement with Sangfor Internet Access Gateway (IAG)?
The solution's logging system should be improved because its logs are not precise and are a little confusing.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

iBoss Cloud Platform
No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Sangfor Internet Access Gateway (IAG) vs. TitanHQ WebTitan and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.