We performed a comparison between Salesforce Service Cloud and Vlocity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 39 reviews while Vlocity is ranked 2nd in Product Configuration and Quoting. Salesforce Service Cloud is rated 8.6, while Vlocity is rated 0.0. The top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Management, BSI and BMC Helix ITSM, whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Conga CPQ.
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