Salesforce Identity vs Saviynt comparison

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5,820 views|3,524 comparisons
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members.""The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.""Salesforce Identity is a very user-friendly solution."

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"The repository has many features where you can define primary and secondary owners.""Saviynt is easy to configure and manage.""Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company.""The product is flexible to use.""The feature that we use the most is the global, third-party user management.""The workflow in Saviynt is easier compared to other tools. It's pretty straightforward.""It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product.""One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."

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Cons
"The interface should be simplified and the dashboard has a lot of options but could be improved.""The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.""Salesforce Identity needs more expertise in the application."

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"Saviynt cannot customize based on customer needs.""The UI doesn’t enhance the user experience.""The solution does not work very well as the number of users increases.""The customer support and implementation services need to be improved.""Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet.""The biggest drawback is that for every change you want to make, you have to go back to them and ask for it.""It is time-consuming to troubleshoot issues.""It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."

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Pricing and Cost Advice
  • "On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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  • "If you need to make any changes then there are additional fees."
  • "The price of the license for this product is quite expensive."
  • "We are not into the licensing part. The clients take care of the licensing part."
  • "Saviynt's pricing is acceptable and licensing costs are yearly."
  • "The product is less expensive than one of the competitors."
  • "Saviynt has a competitive price."
  • "If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
  • "Saviynt's pricing is reasonable."
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    Questions from the Community
    Top Answer:Salesforce Identity is a very user-friendly solution.
    Top Answer:Salesforce Identity needs more expertise in the application.
    Top Answer:Salesforce Identity is used to support registering customers.
    Top Answer:Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company.
    Top Answer:UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to… more »
    Ranking
    4th
    out of 6 in Mobile Identity
    Views
    16
    Comparisons
    18
    Reviews
    1
    Average Words per Review
    151
    Rating
    8.0
    4th
    Views
    5,820
    Comparisons
    3,524
    Reviews
    13
    Average Words per Review
    503
    Rating
    7.6
    Comparisons
    Learn More
    Overview

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Saviynt is an intelligent, cloud-first identity governance & access management solution. The solution is designed to help organizations quickly scale cloud initiatives and solve security and compliance challenges. Saviynt offers identity governance, granular application access, cloud security, and privileged access to secure your company’s ecosystem and provide a seamless user experience.

    Saviynt Features

    Saviynt has many valuable key features. Some of the most useful ones include:

    • Mobile enablement: Saviynt provides a powerful mobile app to manage business operations such as initiating a request, managing approvals, completing certifications, viewing dashboards, and taking actions in a timely manner.
    • Scalability and Flexibility: Saviynt is built for enterprise scale & flexibility with an industry-leading cloud architecture.
    • Cloud-based: Saviynt provides you with the ability to quickly deploy and seamlessly integrate with multiple critical applications within your environment to manage risks effectively.
    • Rapid application & identity onboarding: With Saviynt application and identity onboarding is easy. Saviynt offers pre-built templates and discovery of unmanaged assets & applications to help speed up the process.
    • AI & ML powered identity analytics: By leveraging the power of AI and machine learning, Saviynt is able to identify risk and duplicate identities, and can also close access gaps.
    • Actionable insights: Saviynt provides actionable insights for identity management, compliance, and security via the Control Center.

    Saviynt Benefits

    There are several benefits to implementing Saviynt. Some of the biggest advantages the solution offers include:

    • Frictionless access requests: With Saviynt you can request access from anywhere, at any time.
    • Policy violation and SoD conflict detection: Saviynt helps your organization prevent risky access by understanding violations and conflicts for any request.
    • Governance: Saviynt provides governance for all human and machine identities – including third parties.
    • Easier provisioning: Saviynt enables you to automate lifecycle tasks in order to make cross-application provisioning easier and more efficient.
    • Out-of-the-box rulesets: With Saviynt’s out-of-the-box rulesets, you can automatically connect security roles to security tasks.
    • User friendly: Saviynt is designed with a modern web interface and has a mobile app and browser plug-in along with a ServiceNow app to make it easy to use.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Saviynt users.

    An Identity and Access Management Specialist at a non-tech company states, "The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources. Saviynt has a lot of potential with many features available for users."

    A Principal Consultant at a tech services company says, "It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid.”

    PeerSpot user Amimesh A., Senior Associate at a tech services company, mentions, “The most valuable feature is the ease of implementation. This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool. The reporting features are good.”

    Irappa H., Manager at a computer software company, comments, “The most valuable features are the workflows and certification.”


    Sample Customers
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government10%
    Retailer8%
    REVIEWERS
    Computer Software Company38%
    Retailer38%
    Non Tech Company13%
    Non Profit13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm14%
    Manufacturing Company8%
    Healthcare Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%

    Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews while Saviynt is ranked 4th in Identity Management (IM) with 19 reviews. Salesforce Identity is rated 8.0, while Saviynt is rated 7.4. The top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". On the other hand, the top reviewer of Saviynt writes "Some of the self-service capabilities are quite powerful, but the UI doesn’t enhance the user experience". Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and SAP Customer Identity and Access Management, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and IBM Security Identity Governance and Intelligence.

    We monitor all Mobile Identity reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.