"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team. In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team."
"The feature that we use the most is the global, third-party user management."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"The product has a great attestation feature."
"It's easy to manage and easy to use; a simple tool for end-users."
"It is a flexible tool because it works on JSON."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"The customer support and implementation services need to be improved."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"The solution does not work very well as the number of users increases."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
Salesforce Identity is ranked 2nd in Mobile Identity with 1 review while Saviynt is ranked 5th in Identity Management (IM) with 8 reviews. Salesforce Identity is rated 9.0, while Saviynt is rated 7.6. The top reviewer of Salesforce Identity writes "Customizable, easy installation, easy to use, and great user experience". On the other hand, the top reviewer of Saviynt writes "Has database utility and report generation features, so you can directly do your query, write the code, then send the report". Salesforce Identity is most compared with Okta Workforce Identity, Azure Active Directory (Azure AD), Auth0, SailPoint IdentityIQ and Frontegg, whereas Saviynt is most compared with SailPoint IdentityIQ, CyberArk Privileged Access Manager, Okta Workforce Identity, Azure Active Directory (Azure AD) and Omada Identity.
We monitor all Mobile Identity reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
