Try our new research platform with insights from 80,000+ expert users

Salesforce Identity vs Saviynt comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Identity
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
Mobile Identity (3rd), Customer Identity and Access Management (CIAM) (10th)
Saviynt
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (5th), Privileged Access Management (PAM) (11th), Identity Threat Detection and Response (ITDR) (8th), Identity and Access Management (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Salesforce Identity is designed for Mobile Identity and holds a mindshare of 16.7%, up 15.6% compared to last year.
Saviynt, on the other hand, focuses on Identity Management (IM), holds 8.1% mindshare, down 8.6% since last year.
Mobile Identity Market Share Distribution
ProductMarket Share (%)
Salesforce Identity16.7%
Oracle Identity Governance27.8%
MicroStrategy Usher16.7%
Other38.8%
Mobile Identity
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Saviynt8.1%
SailPoint Identity Security Cloud19.1%
Microsoft Entra ID12.2%
Other60.599999999999994%
Identity Management (IM)
 

Featured Reviews

Mitesh (Mitesh) Kumar - PeerSpot reviewer
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.
VinayM - PeerSpot reviewer
Used for IAM, IGA, MFA, SSO, and access management
The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers. While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The solution is very easy to understand."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Some of the self-service capabilities are quite powerful."
"Saviynt is easy to configure and manage."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"Saviynt has a lot of potential with many features available for users."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It is a flexible tool because it works on JSON."
"The product has a great attestation feature."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
 

Cons

"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"The product can improve the customer support offered to users since it is an area with shortcomings."
"It is time-consuming to troubleshoot issues."
"The product's stability is not easy to maintain."
"The tool is difficult to migrate."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"The price of the license for this product is quite expensive."
"We are not into the licensing part. The clients take care of the licensing part."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"The pricing is comparable to Azure Entra ID. Kind of the same"
"Saviynt has a competitive price."
"Saviynt's pricing is reasonable."
"If you need to make any changes then there are additional fees."
report
Use our free recommendation engine to learn which Mobile Identity solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
What do you like most about Saviynt?
It is very easy to use. It addresses most of the trends in identity governance and risk management.
What is your experience regarding pricing and costs for Saviynt?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...
What needs improvement with Saviynt?
One area for improvement is Saviynt's training platform. They could enhance their training arrangements for partners and build a stronger partnership environment. When discussing Azure or AWS-relat...
 

Overview

 

Sample Customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.