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SailPoint Identity Security Cloud vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th), Access Management (27th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for Identity Governance Administration (IGA) and holds a mindshare of 29.6%, down 39.8% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.0% mindshare, up 0.9% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud29.6%
Saviynt Identity Cloud17.7%
Omada Identity12.1%
Other40.6%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
UserLock1.0%
Microsoft Entra ID6.5%
Okta Platform4.8%
Other87.7%
Authentication Systems
 

Featured Reviews

ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We achieve two returns in the investment in a SailPoint implementation."
"The tool's GUI is user-friendly."
"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."
"It reduces the operational overhead of audits."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"We decided to go with SailPoint because, as a company, they are flexible, their partner discounts are good, and SailPoint is a really good new generation company."
"It is a scalable product."
"The access certification feature is valuable."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"There are more functionalities in the Cloud that could be explored."
"They are expensive."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"Additional details during account aggregation failures to help quick troubleshooting."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"The mover process for this solution could be improved."
"They should lower the price and technical support should be better."
"Although it seems to be getting better, for each deployment it seems a new set of bugs appear. There has never been a deployment where we have not encountered a product bug."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory."
 

Pricing and Cost Advice

"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"The solution is not cheap."
"They are expensive."
"I found the pricing to be relatively high."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"The pricing is based on the number of users and is reasonable."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
Comms Service Provider
15%
Construction Company
14%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
No data available
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: April 2026.
893,221 professionals have used our research since 2012.