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SAP Customer Data Cloud vs SAP Identity Management vs SailPoint Identity Security Cloud comparison

The compared SailPoint and SAP solutions aren't in the same category. SailPoint is ranked #2 in UP , with an average rating of 8.3, and holds a 29.7% mindshare in the category. SAP is ranked #3 in SL , and holds a 21.4% mindshare. Additionally, 96% of SailPoint users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.
SailPoint Identity Security...
Read 71 SailPoint Identity Security Cloud reviews
  • 12,910 Views
  • 5,164 Comparison Views
96% willing to recommend
SAP Customer Data Cloud
Read 2 SAP Customer Data Cloud reviews
  • 556 Views
  • 6 Comparison Views
100% willing to recommend
SAP Identity Management
Read 14 SAP Identity Management reviews
  • 1,760 Views
  • 950 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SailPoint Identity Security Cloud, SAP Customer Data Cloud, and SAP Identity Management based on real PeerSpot user reviews.

Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software.

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To learn more, read our detailed User Provisioning Software Report (Updated: October 2025).
Buyer's Guide
User Provisioning Software
October 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud29.7%
Saviynt14.2%
One Identity Manager10.6%
Other45.5%
User Provisioning Software
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud21.4%
LoginRadius50.0%
Akamai Identity Cloud28.6%
Social Login
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.7%
SailPoint Identity Security Cloud18.4%
Microsoft Entra ID11.8%
Other67.1%
Identity Management (IM)
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.
Read full review
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…
Read full review
Kiril Petkov - PeerSpot reviewer
Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's GUI is user-friendly."
"The solution's most valuable feature is its integration with Slack for the notification of access requests."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."
"​The Certification and Provisioning features are most valuable."
"It is a stable tool, which we run in our complex environment."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Security and administration for any new/current access."
More SailPoint Identity Security Cloud pros
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"It provides basic automatic user administration and role provisioning to save time."
More SAP Identity Management pros
 

Cons

"I think that the onboarding framework could be improved."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"The product must improve its support."
"Certifications could include additional access levels or practices."
"There are more functionalities in the Cloud that could be explored."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"SailPoint IdentityIQ could be cheaper."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
More SailPoint Identity Security Cloud cons
"I have struggled to give different access to different users in the same application."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"The pricing could be better."
"I have encountered issues with the host authentication feature."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"SAP Identity Management can improve risk analysis and authority checks."
"Research and marketing need to be improved."
More SAP Identity Management cons
 

Pricing and Cost Advice

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"The solution is not cheap."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
More SailPoint Identity Security Cloud pricing and cost advice
Information not available
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
Healthcare Company
6%
Manufacturing Company
21%
Computer Software Company
10%
Retailer
8%
Energy/Utilities Company
7%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
See all answers
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
See all answers
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
See all answers
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Earn 20 points
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password r...
See all answers
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implemen...
See all answers
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is ...
See all answers
 

Comparisons

Saviynt vs SailPoint Identity Security Cloud Logo
Saviynt vs SailPoint Identity Security Cloud
Compared 12% of the time
One Identity Manager vs SailPoint Identity Security Cloud Logo
One Identity Manager vs SailPoint Identity Security Cloud
Compared 7% of the time
Microsoft Entra ID vs SailPoint Identity Security Cloud Logo
Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 7% of the time
Okta Workforce Identity vs SailPoint Identity Security Cloud Logo
Okta Workforce Identity vs SailPoint Identity Security Cloud
Compared 6% of the time
CyberArk IGA Powered by Zilla vs SailPoint Identity Security Cloud Logo
CyberArk IGA Powered by Zilla vs SailPoint Identity Security Cloud
Compared 3% of the time
More SailPoint Identity Security Cloud Competitors
Auth0 vs SAP Customer Data Cloud Logo
Auth0 vs SAP Customer Data Cloud
Compared 37% of the time
Okta Workforce Identity vs SAP Customer Data Cloud Logo
Okta Workforce Identity vs SAP Customer Data Cloud
Compared 28% of the time
DigitalPersona Pro vs SAP Customer Data Cloud Logo
DigitalPersona Pro vs SAP Customer Data Cloud
Compared 12% of the time
Ilex Meibo Identity Management vs SAP Customer Data Cloud Logo
Ilex Meibo Identity Management vs SAP Customer Data Cloud
Compared 11% of the time
More SAP Customer Data Cloud Competitors
Saviynt vs SAP Identity Management Logo
Saviynt vs SAP Identity Management
Compared 9% of the time
Microsoft Entra ID vs SAP Identity Management Logo
Microsoft Entra ID vs SAP Identity Management
Compared 8% of the time
EmpowerID vs SAP Identity Management Logo
EmpowerID vs SAP Identity Management
Compared 7% of the time
Symantec Identity Governance and Administration vs SAP Identity Management Logo
Symantec Identity Governance and Administration vs SAP Identity Management
Compared 7% of the time
CrowdStrike Falcon vs SAP Identity Management Logo
CrowdStrike Falcon vs SAP Identity Management
Compared 3% of the time
More SAP Identity Management Competitors
 

Product Reports

Buyer's Guide
SailPoint Identity Security Cloud
October 2025
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
Buyer's Guide
LoginRadius vs. SAP Customer Data Cloud
September 2025
SAP Customer Data Cloud reportDownload SAP Customer Data Cloud product report
Buyer's Guide
SAP Identity Management
October 2025
SAP Identity Management reportDownload SAP Identity Management product report
 

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
Gigya Customer Identity Management
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?
  • User-Friendly Interface: Intuitive and simple to navigate for effective management.
  • Robust Automation: Automates identity lifecycle processes efficiently.
  • Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
  • AI and Machine Learning: Integrates AI for smarter provisioning and certification.
  • Flexible Customization: Tailors workflows and identity management as needed.
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
  • Scalability: Easily scales with the growing needs of enterprises.
  • Comprehensive Governance: Ensures thorough compliance and governance measures.
  • Seamless Integration: Supports easy integration with third-party applications.
  • High-Level Security: Protects data with robust security features.
  • Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

SAP

Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.

SAP
 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Buyer's Guide
User Provisioning Software
October 2025
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