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RSA Archer vs ServiceNow Vendor Risk Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Archer
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
GRC (1st), IT Governance (1st)
ServiceNow Vendor Risk Mana...
Ranking in IT Vendor Risk Management
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the IT Vendor Risk Management category, the mindshare of RSA Archer is 9.2%, down from 11.4% compared to the previous year. The mindshare of ServiceNow Vendor Risk Management is 4.2%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management Market Share Distribution
ProductMarket Share (%)
RSA Archer9.2%
ServiceNow Vendor Risk Management4.2%
Other86.6%
IT Vendor Risk Management
 

Featured Reviews

CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Insurance Company
12%
Manufacturing Company
8%
Computer Software Company
5%
Financial Services Firm
24%
Healthcare Company
13%
Manufacturing Company
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
No data available
 

Questions from the Community

What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
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Also Known As

Archer
No data available
 

Overview

 

Sample Customers

T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Information Not Available
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: December 2025.
879,310 professionals have used our research since 2012.