Try our new research platform with insights from 80,000+ expert users

Read AI vs Salesforce Sales Cloud comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Read AI
Ranking in Conversation Intelligence Software
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Speech-To-Text Services (12th)
Salesforce Sales Cloud
Ranking in Conversation Intelligence Software
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
CRM (2nd), Opportunity Management (1st), Sales Force Automation (1st)
 

Mindshare comparison

As of July 2025, in the Conversation Intelligence Software category, the mindshare of Read AI is 22.0%. The mindshare of Salesforce Sales Cloud is 4.6%. It is calculated based on PeerSpot user engagement data.
Conversation Intelligence Software
 

Featured Reviews

Use Read AI?
Share your opinion
RohitPothani - PeerSpot reviewer
Enhances deal closures and have navigation and process flow features
They should also include ATP and CTP functionality. Whenever there is a sale or opportunity, sales representatives should be able to determine what is available in the inventory and how much can be delivered to the customer. For example, if I take an order today, it might take ten days to produce and deliver the product. This is the ATP. If a customer orders 100 cell phones, the CTP functionality helps determine if we can deliver that quantity. This insight is provided when ERP systems are integrated, as ERP systems handle inventory. However, even without an ERP system, this information is crucial. The ATP and CTP stock should be monitored or mentioned somewhere in Salesforce to make decisions easier for sales representatives. If my inventory has 10,000 cell phones from 8 AM to 6 PM at the start of the day, any confirmed orders should reduce this inventory count. We can monitor my inventory in real-time and decide whether to accept new opportunities based on current stock levels.
report
Use our free recommendation engine to learn which Conversation Intelligence Software solutions are best for your needs.
863,429 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Insurance Company
13%
Computer Software Company
13%
Educational Organization
12%
Manufacturing Company
8%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
With today's generative AI capabilities like ChatGPT ( /products/chatgpt-reviews ), it should be possible to directly communicate with the software rather than navigating through the entire system ...
What is your primary use case for Salesforce Sales Cloud?
I generally use Salesforce Sales Cloud ( /products/salesforce-sales-cloud-reviews ) for our sales process, setting up the entire opportunity lifecycle from lead generation to contract closure. It h...
 

Comparisons

 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Information Not Available
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group