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Rapid7 MDR vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 2.8%, up from 2.6% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Oluwaseun Sonaike - PeerSpot reviewer
Offers good integrations , very scalable and flexible and we can send as many logs as we want
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.
Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The product allows us to customize our alerts."
"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"I believe it is probably the best around."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
"We stopped two attacks so far."
 

Cons

"There are potential improvements in reports and dashboards."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"The product should provide full transparency in security operations."
"Currently, I can't think of any improvements, although there's always room for improvement in any solution."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
 

Pricing and Cost Advice

"The product is not overly priced."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"It has been excellent."
"ThreatLocker is worth every penny and a couple more."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
9%
Computer Software Company
29%
Retailer
12%
Comms Service Provider
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Rapid7 MDR?
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.
What is your experience regarding pricing and costs for Rapid7 MDR?
Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.
What needs improvement with Rapid7 MDR?
There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Also Known As

Rapid7 Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
Information Not Available
Find out what your peers are saying about Rapid7 MDR vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.