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HPE Zerto Software vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
343
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
IT consultant at a tech consulting company with 51-200 employees
Jul 23, 2023
 

Featured Reviews

DR
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
An all-in-one and cost-efficient solution that does what it promises
Zerto is very easy to use. Installation is about half an hour, and then it starts protecting the data and VMs. It is not very cumbersome. The UI is built very well. It is fairly self-explanatory. To be able to stand up a product you have never seen in half an hour and get it functioning and protecting speaks to how good the UI and workflow are. Zerto has near-synchronous replication. As a change is made on site A, it gets copied across the network to site B. We are five or six seconds behind production. If I have a heavily used system and I use traditional backups, I could be anywhere from 5 minutes to 23 hours behind. With Zerto, I am single-digit seconds behind. That works well for us. Our disaster recovery test, which used to span an entire week, now takes two days. We used to recover our servers in the first two or three days with a backup product and then test for two days before tearing it all down. Now, we spend half a day on new servers and ensuring things work with networking, etc. We test the next day, and we are done in two days. Across the entire company, we are able to save significant man-hours by shortening the test from a week to two days. We are now doing smaller tests once a month and larger tests once a year. Zerto has reduced our DR testing time by 60% to 70%. We are also able to do more disaster recovery testing. Previously, we were doing it once a year, whereas now, we are doing smaller tests once a month and our large tests once a year. In recovery point objectives, we are single-digit seconds behind. In terms of RTOs, I can recover 350 VMs in 30 minutes. It takes less than several seconds to restore a single VM. From days to 30 minutes for 350 compared to 100 VMs is an incredible time-saving in terms of RTOs and RPOs for us.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's helped reduce downtime in certain situations."
"This product is impressively easy to use. It's dummy-proof, once it's set up."
"Being hardware agnostic is nice in that we don't really need a 15 second recovery time. It's easy to use. It's always doing updates behind the scenes. These are the positive things. The setup is pretty easy. Building out the VPGs is pretty easy. And it works like it's supposed to."
"The stability is great; there's very little downtime. I don't have to worry that there will be a surprise update to one of the ZVRAs or the host that I have to contend with. We're given plenty of notice to plan ahead for an update. As far as losing service and downtime, we haven't had that happen."
"The feature I appreciate the most in HPE Zerto Software is the move or the failover buttons."
"The feature I appreciate the most about HPE Zerto Software is its fantastic replication and advanced problem-solving capabilities."
"The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations."
"In terms of RTO and RPO, Zerto improves them to seconds."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The most valuable feature is the disaster recovery process from the data center."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
 

Cons

"I have experienced some issues sometimes during upgrades."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."
"Zerto can improve by offering bare metal recovery for our physical infrastructure."
"Better communication around pricing would be useful - particularly in light of the economic and tariff situation we have going on."
"Customer service and technical support need improvement."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
"They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
 

Pricing and Cost Advice

"The product's pricing is the one area where it is less competitive."
"It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan."
"I would suggest getting a dedicated, well-informed rep."
"The pricing is slightly above average, but the immediate and comprehensive support makes the price acceptable."
"Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business."
"The pricing seems reasonable. It's still within what we consider to be value-add."
"When they changed their licensing model, pricing might have gotten a little more expensive for some use cases, but it has been pretty straightforward."
"While conducting our proof of concept, I compared prices with just one other vendor. At the time, the price for Zerto was more favorable."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

it_user177801 - PeerSpot reviewer
IT consultant at a tech consulting company with 51-200 employees
Sep 20, 2016
Sep 20, 2016
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Tower Architect at a tech services company with 10,001+ employees
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Consultant at a tech company with 10,001+ employees
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Healthcare Company
8%
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise86
Large Enterprise196
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a de...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

Zerto Virtual Replication
Dell AppAssure
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: January 2026.
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