Acronis Cyber Protect vs Quest Rapid Recovery [EOL] comparison

Acronis and Quest Software are both solutions in the Backup and Recovery category. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Acronis Cyber Protect

Read 122 Acronis Cyber Protect reviews

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6,215 Comparison Views

86% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Acronis Cyber Protect

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Jul 23, 2025

Acronis Cyber Protect and Quest Rapid Recovery [EOL] compete in the backup and recovery solutions category. Acronis Cyber Protect appears to have the upper hand due to its comprehensive features and ability to integrate seamlessly with diverse environments and cloud platforms.

Features: Acronis Cyber Protect is notable for its universal restore and robust ransomware protection, making it highly suitable for different IT environments. It features centralized management and supports both hybrid and cloud environments smoothly. Quest Rapid Recovery [EOL] is recognized for its rapid VM recovery and user-friendly interface, offering powerful replication and deduplication capabilities beneficial for quick recovery tasks.

Room for Improvement: Acronis Cyber Protect users report challenges with lengthy installations and resource-intensive processes, suggesting a need for improved interface usability and support responsiveness. For Quest Rapid Recovery [EOL], feedback highlights concerns over expensive licensing and limited flexibility in physical backups, emphasizing a need for broader platform support and more efficient customer support services.

Ease of Deployment and Customer Service: Acronis Cyber Protect supports flexible deployment within hybrid and cloud settings, catering to varied IT infrastructures, although customer service receives mixed reviews regarding response times. Quest Rapid Recovery [EOL] offers easy on-premises deployment but may be limited in scalability. User experiences indicate variable customer support effectiveness, with some difficulties in achieving quick resolutions.

Pricing and ROI: Acronis Cyber Protect is considered cost-effective for enterprises needing robust security features despite recent price increases, providing customizable licensing options to fit user needs. Quest Rapid Recovery [EOL] is perceived as more costly, especially for virtual backups, and incurs high maintenance expenses. However, its fast recovery solutions offer significant ROI for critical applications, offsetting the higher initial costs.

To learn more, read our detailed Backup and Recovery Report (Updated: July 2025).

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Backup and Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

122

Ranking in other categories

Backup and Recovery (8th), Cloud Backup (5th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

SameerMogale

Independent Business Owner at 3Kay Solutions

Encounter challenges in troubleshooting but experience efficient customer support

The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The setup is very easy."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"The solution was easy to install and to deploy."

"For me, the cost is a significant advantage."

"The licensing model is very good."

More Acronis Cyber Protect pros

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The compression and deduplication features have helped to save on storage costs."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"The best feature of the solution is the user interface."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

More Quest Rapid Recovery [EOL] pros

Cons

"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."

"Improved support for immutability and Utility AirGAP could be beneficial."

"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."

"The reporting can be improved."

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"This is not a feature-rich solution."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"We have issues with the SQL databases which are a little shaky."

More Acronis Cyber Protect cons

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"This is an affordable product and fits within our customers' budgets."

"There are monthly fees to use Acronis Backup."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"The cost of updates is less than $100 USD yearly."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"Acronis Cyber Protect's pricing is reasonable."

More Acronis Cyber Protect pricing and cost advice

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"The pricing is on the higher end."

"Its price is okay. It is reasonable in terms of the way it works."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

11%

Manufacturing Company

Retailer

Computer Software Company

13%

Manufacturing Company

Performing Arts

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

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What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 16% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 8% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 7% of the time

Azure Backup vs Acronis Cyber Protect

Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 4% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 32% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 9% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 7% of the time

HPE Zerto Software vs Quest Rapid Recovery [EOL]

Compared 6% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

August 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Quest Rapid Recovery [EOL]

August 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Dell AppAssure

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: July 2025.

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