SCOM and PRTG Enterprise Monitor are products competing in network and systems monitoring. PRTG Enterprise Monitor has a competitive edge due to its robust features and perceived value, while SCOM offers favorable pricing and support.
Features: SCOM offers comprehensive integration with Microsoft products, advanced capabilities for monitoring complex enterprise environments, and depth in a Microsoft-centric ecosystem. PRTG Enterprise Monitor provides an intuitive, all-in-one suite for various monitoring scenarios, advanced IoT sensor support, and distributed monitoring solutions, standing out for its flexibility and ease of use across diverse environments.
Room for Improvement: SCOM can improve by simplifying its deployment process, enhancing usability outside Microsoft ecosystems, and reducing resource demands. PRTG could improve its initial pricing structure, expand support for some niche technologies, and enhance analytics features for complex use cases.
Ease of Deployment and Customer Service: SCOM's deployment is complex, requiring expertise and infrastructure, while PRTG Enterprise Monitor offers simple and speedy deployment. PRTG's accessible customer service and guided setup enhance the experience, whereas SCOM requires more IT resources and time.
Pricing and ROI: SCOM's lower initial costs appeal to budget-conscious enterprises, but ROI may be slower due to its complexity and longer deployment times. PRTG's pricing may be higher upfront, but quicker deployment and simpler maintenance contribute to better long-term ROI, saving organizations time and resources on infrastructure management.
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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