"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"The solution can be customized for individual projects and quite easy to use."
"My favorite feature is time tracking."
"Has very good collaborative functions."
"It works perfectly and runs very smoothly."
"There are a lot of features and once you understand how to use them, it's quite easy to get the benefit out of them."
"The most valuable aspects of the solution include the charts which are very useful for the reports."
"The automations are fantastic for rewarding progress."
"The most valuable features are scheduling, resource management, and, from a project perspective, the functions like issues that change orders. They are valuable because, from a project management perspective, we use the workflows that we build for project management and do active risk management and issue management for the projects that we want for our agencies."
"Enterprise One provides end-to-end work management for the full spectrum of types of work in one tool."
"We use time reporting. We convert time reporting into financial costs and do contractor and capacity planning for our resources. We track our work. So, that's the module we use extensively. As a matter of fact, we have upwards of 300 open projects at this given moment. It is pretty close to 300 open activities that are working."
"Enterprise One provides a variety of types of resource assignments for assigning work to people. It's very easy and straightforward to configure these assignments. Planview allows us to see the entire workforce. We can see where our skill sets of people are, what they're working on, and allows us to make informed business decisions based on priority."
"The financial planning capabilities are very useful. We have integration for an SAP system, and so we load financial data from SAP into Planview for prior months. And then we use the forecasting capabilities to get a complete picture of the cost of a specific project. The financial management is very useful."
"I would say it works really well for forecasting remaining effort, especially in terms of forecasting the dollar amounts. We've gotten pretty good at adjusting rates because we have a lot of contract workers."
"A lot of of the value is around the project metrics so far but as I get more plugged into the strategic management, it's strategic planning and programs and then tying that into outcomes. I work with executive leadership and that's really what they're looking for, to say, "Okay, what outcomes do we want to achieve and how are we going to get there, plan that out, sequence that out, and then get the work to do that? And then track the work back to where we're headed with our outcomes.""
"The most valuable feature of this solution is the completeness of the standard, underlying metamodel."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"The solution has subtasks and a rollup."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The dashboard and the layouts are quite good."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"Smartsheet is stable."
"The dashboard feature is the most valuable aspect of the solution."
"Enables coordination and sharing of information that is relatively inexpensive."
"Sometimes allocating between team members via the communication tool can be difficult."
"The solution could improve messenger-based communication with clients in CRM."
"The product can be improved by adjusting some of the ways in which the "boards" work."
"We would like to have more open boards at one time and more CRM functionalities."
"We'd like to see less downtime."
"While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us."
"While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."
"I wish there were more calculations available across boards and pulses."
"The scheduling's kind of clunky in terms of its ability for us to see what stage work is at. They could have done better with that. It can be difficult to use."
"Configuring the UI in the content management system is too elaborate and too time-consuming."
"When it comes to reporting there are some challenges with integration."
"When you think of planning at a PI level, roadmap planning, or release planning, I think they should make a little more headway into how agile delivery works, tying it back into the financials and the planning to Planview. I think it would be good."
"Even though Enterprise One is easy and user-friendly, it could provide better training like a demo. Providing more tutorials or sessions would really help."
"Their off-shore support is something new that they're laying out and the team just needed some development in terms of skill and experience."
"The resource area needs improvement. The improvements that have been made recently in the later versions have been good improvements, but I think there are some more improvements needed there."
"The biggest room for improvement are the scripted dialogues. The scripted dialogues are a logic that you set up to force a certain workflow or process to happen. It's very old in respect that there are no clauses that you can apply to that logic. That definitely can use a lot of room for improvement."
"They provide a limited number of sheets which is not enough."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."
"Smartsheet could improve by having seamless integration with Azure Board."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
Planview Enterprise One is ranked 2nd in Project Portfolio Management with 27 reviews while Smartsheet is ranked 6th in Project Portfolio Management with 13 reviews. Planview Enterprise One is rated 7.8, while Smartsheet is rated 8.2. The top reviewer of Planview Enterprise One writes "Helps prioritize projects, share the big picture with management, and has a great planning capacity". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Planview Enterprise One is most compared with Planview PPM Pro, Broadcom Clarity PPM, JIRA Portfolio, Microsoft Project Server and Planisware, whereas Smartsheet is most compared with Microsoft Project, JIRA Portfolio, ServiceNow IT Business Management, Teamwork Projects and Wrike. See our Planview Enterprise One vs. Smartsheet report.
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