Pipedrive vs Sage CRM comparison

Pipedrive and Sage are both solutions in the CRM category. Pipedrive is ranked #18 with an average rating of 7.8, while Sage is ranked #28 with an average rating of 8.3. Pipedrive holds a 1.2% mindshare in CRM, compared to Sage’s 0.6% mindshare. Additionally, 78% of Pipedrive users are willing to recommend the solution, compared to 77% of Sage users who would recommend it.

Pipedrive

Read 13 Pipedrive reviews

613 Views
263 Comparison Views

78% willing to recommend

Sage CRM

Read 8 Sage CRM reviews

346 Views
131 Comparison Views

77% willing to recommend

Pipedrive

Sage CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Sage CRM and Pipedrive compete in the CRM category. Sage CRM has an advantage in finance and distribution capabilities, while Pipedrive's sales process management is more intuitive and customizable.

Features: Sage CRM is known for its finance and distribution functionality, robust integration, and tracking capabilities. It offers flexible communication tracking and comprehensive reporting. Pipedrive stands out for its customizable sales process management, user-friendly interface, and automation features, making it ideal for deal tracking.

Room for Improvement: Sage CRM can improve its email and social media interaction, dashboard capabilities, and integration with other platforms. Users seek enhanced user interaction and more feature-rich basic versions. Pipedrive needs to enhance its integration capabilities, documentation, and offer robust automation and segmentation. Users also request better management transparency and form functionalities.

Ease of Deployment and Customer Service: Sage CRM offers on-premises and cloud deployment options, satisfactory technical support, and a comprehensive knowledge base. Pipedrive focuses on cloud deployments, known for good support but could improve integration with existing systems. Both provide responsive customer service, with Sage CRM leveraging an internal team for issue resolution.

Pricing and ROI: Sage CRM is moderately priced and linked to enterprise usage, with higher licensing costs, offering good benefits. Pipedrive is cost-effective, with competitive pricing for smaller companies, offering flexible subscription models and excellent value. Both products provide favorable ROI, but Pipedrive's affordability is a significant advantage.

To learn more, read our detailed Pipedrive vs. Sage CRM Report (Updated: June 2025).

Buyer's Guide

Pipedrive vs. Sage CRM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pipedrive

Ranking in CRM

18th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (10th), Opportunity Management (3rd), Sales Force Automation (8th)

Sage CRM

Ranking in CRM

28th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Pipedrive is 1.2%, up from 0.9% compared to the previous year. The mindshare of Sage CRM is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

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AkinolaOni

Senior Manager Sales Operations at Smile Telecoms Nigeria- Lagos Core via London

A CRM with strong reporting features that we use across several departments at my organization

We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The initial setup is straightforward."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"It is a stable platform."

"The usability of the solution is its valuable feature."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The solution is very stable."

More Pipedrive pros

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"It has been helpful for opportunity management and lease management."

"The solution's technical support is fast to respond."

"Sage CRM is flexible, customizable, and user-friendly."

"The part I like the most is the reporting."

"We have found the solution to be stable."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

Cons

"New features sometimes seem bolted on rather than being smooth."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"Reporting capabilities of the solution could be improved."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"The platform could be even more robust."

More Pipedrive cons

"With regards to monitoring the transaction with alerts, it could be better."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"Its user interface could be better."

"I would like Sage to improve their UI."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

Pricing and Cost Advice

"The price of Pipedrive has been reasonable."

"The solution is affordable."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"We pay $1000 a month for the tool."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"The product is expensive but provides valuable services."

"As of now, the pricing and value are quite good."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

More Pipedrive pricing and cost advice

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"From an African perspective, the solution is relatively expensive."

"We have a yearly license."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"The product is expensive."

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Top Industries

By visitors reading reviews

Educational Organization

28%

Computer Software Company

11%

Government

Comms Service Provider

Computer Software Company

28%

Government

11%

Manufacturing Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

Pipedrive

June 2025

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Buyer's Guide

CRM

June 2025

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Overview

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

Sample Customers

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Avis, Fuji Xerox, Formula 1

Buyer's Guide

Pipedrive vs. Sage CRM

June 2025

Free Report: Pipedrive vs. Sage CRM

Find out what your peers are saying about Pipedrive vs. Sage CRM and other solutions. Updated: June 2025.

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