

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I can definitely say that it saved us time, and a lot of it. Probably months worth of time in engineering and IT support.
The onboarding of temporary privileged access accelerated significantly, allowing us to release consultants much faster than before, saving considerable money.
We need fewer employees now because StrongDM saves our time by eliminating manual work.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
They responded quickly to issues and were readily available for calls rather than waiting for email confirmations.
The technical support is responsive and knowledgeable.
They also have very good documentation, where they often ask us to refer to a particular document but can provide excellent on-call support.
If a larger organization such as Microsoft or Dell adopted it, there would be more privileged accounts, showing the product's potential to grow if issues in maintenance and crashing are resolved.
StrongDM's scalability is impressive; it is highly available, and we never perceived any latency issues.
StrongDM has very large and good scalability, capable of providing a million data in a second, showcasing its great scalability.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
The gateway sometimes crashes, and you are unable to retrieve passwords.
StrongDM is very stable; I cannot recall experiencing a glitch.
I rate the stability of the product five out of ten because crashes sometimes happen when we are working on it.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
StrongDM has limited MFA and passwordless options, relying heavily on time-based one-time passwords (OTP) or Duo, lacking support for true passwordless setups like biometrics or hardware YubiKeys, and it does not support per-session MFA.
It would be beneficial to have better control and alignment between frequent updates and improved communication regarding possible negative effects on existing customer bases.
It is difficult to find documentation or materials to review how it works, and there is less product material available in the market.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
The setup cost was free, with technical staff aiding our onboarding, requiring us only to cover the license fee.
It was mentioned that while the product is rapidly gaining features, it might become cost-prohibitive for wider usage.
My thoughts on the pricing of StrongDM is that it is expensive.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
One of the most powerful tools in StrongDM is audit logging.
Just-in-Time Access is the primary feature that works well and makes life easier for us here at LivePerson.
The best features for us are the centralized access control and the detailed audit logging, which allow us to provide temporary privileged access without managing VPNs ourselves.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 5.3% |
| StrongDM | 0.8% |
| Other | 93.9% |


| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 9 |
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
StrongDM streamlines secure, password-less access, reducing attack surfaces with its zero trust approach. It integrates smoothly with existing systems supporting IP whitelisting and excels in managing runtime features while offering comprehensive audit logging and seamless resource access.
StrongDM provides organizations with enhanced security through features like password rotation and efficient management of access to resources such as EC2 instances, Kubernetes clusters, and databases. Its integration capabilities are complemented by cost-effectiveness compared to competitors like CyberArk. Companies utilize StrongDM for controlling access in dynamic environments, benefiting from audit logging for detailed movement tracking. While users appreciate its efficiency, they also seek improvements in update control and better accompanying documentation. Some express the need for a cloud-native option to address diverse demands, as the current setup can be challenging without comprehensive materials. Flexibility and more traditional PAM features are in demand.
What are StrongDM's key features?In industries managing sensitive data or requiring regulated access, StrongDM is crucial for securing cloud private networks and managing user access to databases and hosts. DevOps teams benefit from its ability to protect connectivity to backend servers, ensuring identity and access management remains robust and adaptable for companies dealing with frequent changes or expansions.
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