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Ping Identity Platform vs StrongDM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Sentiment score
5.1
StrongDM streamlines access management, enhancing efficiency and security, while reducing costs and manual tasks without specific savings measurement.
I can definitely say that it saved us time, and a lot of it. Probably months worth of time in engineering and IT support.
Director at LivePerson
The onboarding of temporary privileged access accelerated significantly, allowing us to release consultants much faster than before, saving considerable money.
Dev Ops Engineer And Solution Architect at Scania
We need fewer employees now because StrongDM saves our time by eliminating manual work.
Senior Analyst at Toll Holdings Limited
 

Customer Service

Sentiment score
6.1
Ping Identity Platform's support is praised for rapid P1 responses but critiqued for slow non-critical responses and portal confusion.
Sentiment score
6.6
StrongDM's customer support is praised for responsiveness and knowledge, with high ratings, helpful documentation, and eventual assistance.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
Iam Consultant at itcinfotech
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
Senior Analyst at Toll Holdings Limited
They responded quickly to issues and were readily available for calls rather than waiting for email confirmations.
Dev Ops Engineer And Solution Architect at Scania
The technical support is responsive and knowledgeable.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
They also have very good documentation, where they often ask us to refer to a particular document but can provide excellent on-call support.
Senior Analyst at Toll Holdings Limited
 

Scalability Issues

Sentiment score
7.3
Ping Identity Platform excels in scalability, efficiently managing large user bases and high traffic with minimal disruptions.
Sentiment score
6.7
StrongDM efficiently scales with minimal latency, supports growing environments, and requires configurations for optimal performance in large settings.
If a larger organization such as Microsoft or Dell adopted it, there would be more privileged accounts, showing the product's potential to grow if issues in maintenance and crashing are resolved.
Iam Engineer at a manufacturing company with 10,001+ employees
StrongDM's scalability is impressive; it is highly available, and we never perceived any latency issues.
Dev Ops Engineer And Solution Architect at Scania
StrongDM has very large and good scalability, capable of providing a million data in a second, showcasing its great scalability.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is reliable with minimal downtime; users value its stability despite occasional integration and security update challenges.
Sentiment score
8.0
StrongDM is stable, highly rated for performance, with minor gateway issues, providing reliable access management that aids operations.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
Founder at APSSIAM
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Senior Analyst at Toll Holdings Limited
Overall, I see PingFederate as a stable product.
Iam Consultant at itcinfotech
The gateway sometimes crashes, and you are unable to retrieve passwords.
Iam Engineer at a manufacturing company with 10,001+ employees
StrongDM is very stable; I cannot recall experiencing a glitch.
Dev Ops Engineer And Solution Architect at Scania
I rate the stability of the product five out of ten because crashes sometimes happen when we are working on it.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
 

Room For Improvement

Ping Identity Platform struggles with complexity, costs, limited legacy integration, and requires UI, troubleshooting, and integration improvements.
StrongDM needs improvements in setup, integrations, documentation, protocols, MFA options, automations, and enterprise access processes.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Senior Analyst at Toll Holdings Limited
StrongDM has limited MFA and passwordless options, relying heavily on time-based one-time passwords (OTP) or Duo, lacking support for true passwordless setups like biometrics or hardware YubiKeys, and it does not support per-session MFA.
Senior Analyst at Toll Holdings Limited
It would be beneficial to have better control and alignment between frequent updates and improved communication regarding possible negative effects on existing customer bases.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
It is difficult to find documentation or materials to review how it works, and there is less product material available in the market.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
 

Setup Cost

Ping Identity Platform offers cost-effective pricing appealing to large enterprises, with pricing starting at $20,000 annually.
StrongDM offers robust cloud management and security with efficient setup, but some find its per-user pricing costly.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
Senior Analyst at Toll Holdings Limited
The setup cost was free, with technical staff aiding our onboarding, requiring us only to cover the license fee.
Dev Ops Engineer And Solution Architect at Scania
It was mentioned that while the product is rapidly gaining features, it might become cost-prohibitive for wider usage.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
My thoughts on the pricing of StrongDM is that it is expensive.
Director at LivePerson
 

Valuable Features

Ping Identity Platform offers robust features like MFA, RBAC, and API security, boasting ease of use and extensive integration.
StrongDM enhances security and efficiency with centralized access, automated management, and integrations, ensuring seamless, secure operations and compliance.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
Founder at APSSIAM
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
VP Engineering at Inspirit Vision
One of the most powerful tools in StrongDM is audit logging.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
Just-in-Time Access is the primary feature that works well and makes life easier for us here at LivePerson.
Director at LivePerson
The best features for us are the centralized access control and the detailed audit logging, which allow us to provide temporary privileged access without managing VPNs ourselves.
Dev Ops Engineer And Solution Architect at Scania
 

Categories and Ranking

Ping Identity Platform
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (10th), Data Governance (18th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
StrongDM
Ranking in Access Management
9th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Privileged Access Management (PAM) (5th)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of Ping Identity Platform is 5.3%, down from 7.2% compared to the previous year. The mindshare of StrongDM is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform5.3%
StrongDM0.8%
Other93.9%
Access Management
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Secure access has transformed our audits and weekend operations run smoothly
StrongDM does not support multi-port and distributed clusters, as the raw TCP resource type is strictly single-port and cannot handle protocols requiring multiple concurrent ports or distributed brokers like Kafka. Third-party client compatibility is another area for improvement, as StrongDM is designed to work with the standard Microsoft Remote Desktop Connection on Windows but may not fully support alternative RDP clients like the Windows Store Remote Desktop.Additionally, StrongDM has limited MFA and passwordless options, relying heavily on time-based one-time passwords (OTP) or Duo, lacking support for true passwordless setups like biometrics or hardware YubiKeys, and it does not support per-session MFA. These are the drawbacks that need improvement for StrongDM.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
7%
Outsourcing Company
12%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What is your experience regarding pricing and costs for StrongDM?
I cannot disclose the pricing details, but I find it competitive compared to other solutions.
What needs improvement with StrongDM?
StrongDM can be improved in many ways. For example, the access approval workflow could be faster. We face a challenge where we sometimes need temporary access to production but have to wait for an ...
What is your primary use case for StrongDM?
In our environment, we have managed Linux servers, cloud resources, and production systems, and we use StrongDM as a privileged access management solution. StrongDM authenticates users through the ...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Information Not Available
Find out what your peers are saying about Ping Identity Platform vs. StrongDM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.