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Perception Point Advanced Email Security vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Defender for Office 365 enhances email protection, reduces costs, and increases productivity, offering invaluable data security.
Sentiment score
7.8
Perception Point Advanced Email Security enhances protection, cuts false positives, and reduces workload, providing efficient, cost-effective email threat management.
Sentiment score
7.6
Entities reported substantial ROI from Trend Micro Email Security, highlighting cost savings, enhanced protection, and improved security posture.
It has also decreased our time to detection and response by about 15 to 20 percent.
In terms of the areas where I saw that return on investment with Microsoft Defender for Office 365, it is related to the risk to our environment, specifically regarding users being scammed or phished.
Overall, cost of owning and operating our system goes down.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 offers reliable support, praised for responsiveness, despite some challenges with clarity and third-party resolutions.
Sentiment score
7.7
Perception Point offers efficient, professional 24/7 email security support, praised for prompt, knowledgeable service and high customer engagement.
Sentiment score
7.6
Trend Micro Email Security support is praised for responsiveness and expertise, though response times vary by region.
Over the past two years, there have been no critical problems.
we opened tickets, and they typically resolve them quickly.
Customer service and support have been fantastic.
Customer service and support are good, but there is room for improvement in response time.
Clients are generally very satisfied with the various types of support available.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Office 365 scales seamlessly across configurations, supporting thousands of users with effortless integration and optimal performance.
Sentiment score
8.0
Perception Point Advanced Email Security excels in scalable, cloud-based infrastructure, ensuring seamless adaptability and performance for growing businesses.
Sentiment score
7.8
Trend Micro Email Security is a scalable cloud-based solution ideal for medium to enterprise-sized businesses with strong user flexibility.
We have never faced scalability problems, and Microsoft manages it effectively.
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
 

Stability Issues

Sentiment score
7.7
Microsoft Defender for Office 365 is highly reliable, offering stable performance, quick issue resolution, and high user satisfaction ratings.
Sentiment score
8.4
Perception Point Advanced Email Security is highly stable and reliable, with minimal downtime and strong user satisfaction in performance.
Sentiment score
8.0
Trend Micro Email Security is highly reliable, stable, easy to manage, and performs well with minimal reported issues.
The solution is stable, as we have been using it for the past two years.
I would assess the stability and reliability of Microsoft Defender for Office 365 as very stable, with barely any issues.
Overall, the stability and reliability of Microsoft Defender for Office 365 are good.
 

Room For Improvement

Microsoft Defender for Office 365 needs enhanced virus protection, compatibility, UI, integration, reporting, and cost transparency to improve user experience.
Perception Point needs improved threat detection, user interface, and integration with added DLP, phishing protection, and security training features.
Trend Micro Email Security needs stronger phishing detection, better integration, improved interface, and cost efficiency for enhanced user experience.
The main area for improvement is simplifying the implementation and rollout process.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
There is a different console for different things; I just want one consolidated console.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
The company also needs to work on pricing because it is quite costly compared to other products.
 

Setup Cost

Enterprise users find Microsoft Defender for Office 365 pricing complex but valuable due to integration with Office 365 features.
Perception Point Advanced Email Security provides fair pricing, flexible configurations, and value, suitable for diverse budgets and strategic ROI.
Trend Micro Email Security is costly but offers great enterprise value, with pricing around $6,000 annually for 300 users.
We've likely saved 30% of costs.
Microsoft is quite affordable with a lot of features available for any size organization.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

Microsoft Defender for Office 365 offers comprehensive security with real-time updates and automated threat response, enhancing multi-platform enterprise safety.
Perception Point offers advanced email security with robust threat detection, user-friendly interface, and efficient scanning without MX changes.
Trend Micro Email Security provides comprehensive protection with advanced features, easy management, and seamless integration for reliable email security.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th), Secure Email Gateway (SEG) (1st)
Perception Point Advanced E...
Ranking in Email Security
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
23
Ranking in other categories
Internet Security (6th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.3%, up from 2.0% compared to the previous year. The mindshare of Trend Micro Email Security is 2.7%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Jijin Joseph - PeerSpot reviewer
Gives in-depth analysis reports to end users for any malicious content found in emails
Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I send malicious email to my colleague. There is a dependency on AWS cloud.This means if the cloud service is down, which may impact the perception point's email delivery.So it would be great if there is any HA for the solution. I would like a user-friendly configuration, like APIs. This solution is API-friendly configuration by following the steps provided. It would be great if it could be automate it, like the Avanan.Also, it would be good if Perception Point Advanced Email Security could have an MSP model. During the early stages of working with this solution, there were some constraints and issues.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
5%
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expen...
What needs improvement with Perception Point Advanced Email Security?
There are always places for improvement, but this needs deeper thought and planning. Integration and end-user interac...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
There is room for improvement in mobile device management. The company also needs to work on pricing because it is qu...
What advice do you have for others considering Trend Micro Email Security?
I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten...
 

Also Known As

MS Defender for Office 365
No data available
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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Perception Point Advanced Email Security vs. Trend Micro Email Security and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.