Pega Robotic Process Automation vs UiPath comparison

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Executive Summary

We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega Robotic Process Automation vs. UiPath Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega.""Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great.""It was very smooth and very seamless to create automations.""Its stability has been good.""The initial setup is pretty easy and quite fast.""They are leaders in the same industry.""The workflow system is very intuitive.""The low-code/no-code development aspect of the solution is great."

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"In terms of the ease of building automation, from what I've seen, I'm very impressed. We're using a partner. We built the COE and everything that they're developing right now. Obviously, we're just starting down this path. This means we're going to go work with a partner while we're developing our own guys. We can get to market quicker.""The goal of the project was to get 75% of our invoices done with no human intervention. We actually hit 90%.""One of the most important features of UiPath is the transactional basis of how it works. I can see which ones are successful, which ones are not, and then have the bot take care of 98% of it. Our staff only deal with the exceptions and this has led to greater job satisfaction.""It has reduced human error because there would be some different document types. It's able to detect multiple types versus a user finding one document type when there could be multiple document types that are associated with a letter, while the user is browsing over it that can be missed in the second document type. But when you're looking at machine learning and at the text, it'll be able to easily pick out those keywords from a document that has multiple document types.""I feel comfortable with UiPath. The thing that I like most is that UiPath has a very large community and a large ecosystem. So, it is easy to connect with other applications or platforms.""Excel automation is extremely reliable. Excel integration is one of the top features that I have been using. We also have a feature called Document Understanding for processing the PDF format of an invoice by a bot. It has the capability to scan an invoice and then pick out the required fields, such as the name of the vendor, the details of the products being sent, or the cost of the product.""The stability so far has been good.""The product has freed up employee time. It’s likely freed up more than a day, an average of 12 hours at least. That’s 12 hours per day. It allows our employees to focus on more high-value work."

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"Pega Robotic Process Automation scalability is too low.""There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate.""Excel connectors need to be improved as there are a few connectors in Excel areas.""They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed.""I would like to see an enhanced auditing feature included.""The orchestration needs to be better.""The development experience needs to be improved.""What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."

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"UiPath has a built-in functionality called Computer Vision to extract values from a PDF... The cost is based on how many documents we are using Computer Vision on. That makes it difficult to estimate ROI.""UiPath should take several steps forward to be prepared for this competition and create differentiation with capabilities that Microsoft does not have. The innovation within UiPath is going to be very, very crucial. However, the most important thing is clear the differentiation in the messaging.""While I like the Academy a lot, it could maybe go deeper into some of the topics.""Some of the licenses, such as for Document Understanding, are a little bit expensive, and we hope that they will reduce the prices over time. Apart from this, I don't have anything to improve.""One of the products where I would definitely see a need for improvement would be a Task Capture.""UiPath should improve the test case criteria in future versions because the test cases are not well-designed. I feel everything is fine other than that.""The graphics could always be improved.""In exception handling, wherever exception occurs, the out arguments are not being passed. It would be good if there is a way to pass the out arguments."

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Pricing and Cost Advice
  • "Pega is pretty costly."
  • "Pega Robotic Process Automation is an expensive solution."
  • "In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
  • More Pega Robotic Process Automation Pricing and Cost Advice →

  • "The pricing is average; it is not too high nor too low."
  • "The pricing is good compared to other software. Based on the features that UiPath is providing, and the community support, the price is reasonable."
  • "The licensing system is something that needs to be improved."
  • "The licensing is close to optimum; however, there is room for improvement in both the cost and flexibility of the licenses."
  • "If you want to start doing RPA, I think you should definitely go with UiPath because it has the Community edition. You can just install it and check whether or not your process works fine with UiPath. It will be an attended bot, but you can form an idea whether your bot can easily be automated."
  • "It is cost-effective and has an affordable price."
  • "The price of Orchestrator is pretty high in general as well as compared to other solutions, because Automation Anywhere does not charge for its Control Room."
  • "The licensing is too expensive. It is not a cheap product. We constantly have to build business cases where we have to justify our existence as an RPA team."
  • More UiPath Pricing and Cost Advice →

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    653,522 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I don't have too much knowledge of the exact pricing of the product.
    Top Answer:The orchestration needs to be better. It needs to offer an end-to-end solution similar to Google Chrome Universal Web adapters. They have few limitations in comparison. Technical support could be more… more »
    Top Answer:I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work with… more »
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌… more »
    Average Words per Review
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    Also Known As
    Pega RPA, OpenSpan
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    With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

    UiPath is a popular RPA tool that helps users automate manual and redundant tasks as well as other business processes. The platform is open-source, and is most commonly used for performing PDF automation, web automation, Citrix automation, and Windows desktop automation.

    UiPath Offers:

    • Stability
    • Scalability
    • Flexibility
    • High-performance
    • Ease of use
    • Security

    UiPath Valuable Features

    UiPath includes a solid set of unique features, including:

    Robotic enterprise framework, extensive library of activities, automation hub, process mining, task mining, task capture, studio, studio X, integration service, IntelliSense, Automation Cloud Platform, Orchestrator, test suite, insights, data service, AI fabric, documented understanding model, easy building of building automations, enterprise-level governance for APIs, server-side triggers to start automated processes, database communication, scraping, PDF functions, simplified authentication​, and Marketplace templates.

    UiPath Benefits

    Some of the benefits of using UiPath include:

    • Little to no code needed: You can easily develop automations and automation-powered applications without prior coding knowledge.

    • Increased productivity: Skilled AI robots facilitate more efficiency and lead to better customer satisfaction.

    • Speed: You can automate more processes, faster, with drag-and-drop AI and ready-to-go templates available through Marketplace.

    • Supports different processes: Regardless of which processes you need to run, UiPath provides different types of robots (attended, unattended, or hybrid) to accommodate your needs.

    • Faster ROI: Benefit from an increased ROI with UiPath’s automated end-to-end, enterprise-wide solution.

    • Community-centric: It offers a free trial in its community edition with active community support, tutorials and tips.

    • Cost-effectiveness: This tool is cost-effective because there are minimal operational costs.

    UiPath Components

    UiPath includes the following components:

    • UiPath Studio: This component uses visual aids such as diagrams and flowcharts to design automation processes. It also involves the coding and sequencing of these processes. It consists of Graphical User Interface (GUI) buttons, drag and drop features, and pre-built templates.

    • UiPath Robot: In this component, multiple bots are deployed to execute the automation processes using predefined rules.

    • UiPath Orchestrator: This component functions as a web-based application that schedules, deploys, and manages processes.

    Reviews from Real Users:

    "It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time." - Milan B., Senior Specialist Application Architecture and Developer at a tech services company

    "The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive." - Harshad J., Senior RPA Developer at Capita

    “This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit." - Rahul S., RPA Assistant Manager at PwC India

    "The interface is intuitive and very user-friendly." - Jorge M.C., Robotic Process Automation Consultant at a tech services company

    “I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them." - Manager and Lead - Digital Center of Excellence at a consultancy

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    Sample Customers
    eBay Enterprise, M&I Bank
    Airbus, Bank of America, Berkshire Hathaway, Chevron, CVS Health, DHL, General Electric, Google, Lufthansa, NASA, NTT, Orange, Philips, Singtel, Spotify, The Home Depot, Toyota, Uber, United Airlines, UnitedHealth Group, Wells Fargo
    Top Industries
    Computer Software Company22%
    Financial Services Firm18%
    Comms Service Provider9%
    Insurance Company8%
    Financial Services Firm20%
    Computer Software Company11%
    Manufacturing Company8%
    Healthcare Company6%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm10%
    Manufacturing Company6%
    Company Size
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise65%
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise73%
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    Pega Robotic Process Automation vs. UiPath
    November 2022
    Find out what your peers are saying about Pega Robotic Process Automation vs. UiPath and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Pega Robotic Process Automation is ranked 11th in Robotic Process Automation (RPA) with 9 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 216 reviews. Pega Robotic Process Automation is rated 7.8, while UiPath is rated 8.6. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Salesforce Sales Cloud and ABBYY Vantage, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and IBM Robotic Process Automation (RPA). See our Pega Robotic Process Automation vs. UiPath report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.