Pega Robotic Process Automation vs UiPath comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
7.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Number of Reviews
771
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Robotic Process Automation (RPA) category, the mindshare of Pega Robotic Process Automation is 3.0%, up from 2.2% compared to the previous year. The mindshare of UiPath is 26.8%, up from 26.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

VISHNU VARDHAN CHENNURU - PeerSpot reviewer
Sep 16, 2022
Great for UI creation, helpful support services, and reliable
Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.
MD
Oct 23, 2023
Saves thousands of hours and helps with business scalability
UiPath has definitely helped with scalability. The number one reason to use something like UiPath is to increase scalability so that we are less susceptible to changes in the market. We can grow our business without growing our staff hours. UiPath has changed the way we perceive our processes because even outside of processes that we automate, we look at our processes in a new way in terms of process improvement. Not everything needs to be automated. Some things just need to have the process changed. It has helped us to be very critical of our processes and be more forward-thinking and not just sticking in the same ruts. UiPath has helped with the accuracy. There is less fat fingering of things. When the robot is entering things into a system, it will put in exactly what was input into it. There is also a chance for transposing things, so there is a lot more accuracy in that respect. UiPath has freed up time and resources for other tasks. That has been our main focus in terms of the ROI we look for. With the accounting back office practices, our close cycles are shorter, but people are not working more. With automation, we now have things that are on more of a 24-hour cycle. We are able to do a higher volume in less time. We have saved thousands of hours not just in the back office accounting side for close cycles but also in insurance. We have busy seasons. We sometimes had to hire temporary workers. With the automation of our claims intake and other processes in that area, we are no longer hiring those temporary workers. We do not need them anymore.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's recording feature."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"​It is a good and matured solution."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"It is really flexible in what it can do."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"They are leaders in the same industry."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"It has a very easy drag and drop process and logic base setup. Previous projects were taking a lot of time. However, when we used UiPath on the same projects, instead of a process/task taking a day, it was now taking anywhere from 10 minutes to five hours."
"We are able to extract data from the PDF and website, then translate the data into different languages."
"UiPath is user-friendly."
"It's low code/no code which makes it very easy to work with."
"We have various automations in various applications like desktop, mainframe-based, and SAP-based applications. I work with almost all of the applications. I see good progress no matter what we do. The most valuable feature is that UiPath works with all these solutions."
"With the robotics and management of Orchestrator, we are able to kick things off. We are starting to get more out of the scheduling of these and into more on demand triggered events, such as a RESTful service calls and things of that nature."
"There are pre-built activities, which let you build stuff quickly. It is a functionality where you can record, as a baseline, what a process looks like. Then, you can iterate off of that to build the bot and make it more stable. That is pretty nice because it saves you time."
"UiPath has reduced human error by 20%."
 

Cons

"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Rule versioning and deployment to enable parallel development could still be improved​"
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I would like to improve the tool's integration features and stability."
"The way integration classes are created could be improved."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"The integration with APA should be improved with respect to adding data from external sources and being able to bring in data from third-party applications."
"We have not seen it do OCR, and that would be helpful. Right now, the tool will not read a PDF file, and we can't use PDF files. We want it to able to take an image, then take that image and put the particular field out in the right spot in a table. We have not seen it where you can scan a document in, then it reads fields and places those in a table."
"You can't write small snippets of code. If you want to do a single code snippet, this is not available by default."
"I would like a better ability to connect and integrate with other software systems."
"With artificial intelligence or natural language processing, we need to get in touch with the servers, however, we cannot do it without getting a proper license. Maybe a mode of artificial intelligence and natural language processing should be included without needing a different license."
"I would like to see more machine learning features and capabilities for more accurate OCR."
"I rate UiPath support six out of 10. It's primarily an email-based model. Sometimes we have questions, and it takes days for them to respond and sort our issue out."
"UiPath is relatively expensive."
 

Pricing and Cost Advice

"Pega is pretty costly."
"I would rate the product's pricing a nine out of ten."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"The licensing cost is too high."
"Pega Robotic Process Automation is an expensive solution."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"At the last place that I worked, it was $700,000 USD."
"Its pricing is straightforward. There are two editions: one is the community edition and one is the enterprise edition, which is a paid one. The paid edition is priced reasonably. They charge extra for additional training and implementation, but that should be bundled up with the enterprise edition itself. All in all, it's reasonably priced."
"UiPath is a good deal all round."
"Kapow has dynamic licensing, which is something that we would really like to have, so we could scale up at peak hours or peak times of the month. This is when we really need to throw more robots at some processes. To my knowledge, that is not possible with UiPath at the moment."
"The pricing is reasonable."
"Overall, I think that the pricing is reasonable and it is similar to competitors."
"The pricing for UiPath is reasonable."
"Attended is fairly cheap. Anytime you bring in Orchestrator, that starts to become a little more expensive. I'm a little concerned about all the new SKUs that are coming in and the products associated with them. I am really interested in finding out if someone wanted a full product suite, what kind of money are they looking at annually."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
It's a good tool, but I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements. While it's technically sound, it could be ...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

Pega RPA, OpenSpan
No data available
 

Learn More

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Overview

 

Sample Customers

eBay Enterprise, M&I Bank
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Pega Robotic Process Automation vs. UiPath and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.