"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The cognitive features of this solution are good."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"It's a pretty robust product."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"They are leaders in the same industry."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The tech support is highly available and there is plenty of online training available."
"The workflow system is very intuitive."
"The low-code/no-code development aspect of the solution is great."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."
"One of the features that I like is that the bot will continue to work on other tasks, even if one task is blocked because it is waiting for user input."
"UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well."
"The only way you're able to show true value with an automation program is if you automate something end-to-end. UiPath does end-to-end automations and, among all the other tools that are available, UiPath is the leader in end-to-end automation."
"UiPath has helped with data scraping and plugging into websites and combining that with Alteryx. We can attack 90% of our use cases now."
"The APIs are very effective in building workflows."
"We’ve improved our efficiency in a way for sure. Even just our cost analysis has improved. When we do new contracts, we know what it's going to cost exactly."
"It is a single point of truth. There is no discrepancy or ambiguity. We can go to the leadership team, and say, "This is what it saves us on costs, man-hours, and effort that we used to do manually versus what we are doing now using the bots.""
"The solution is not user-friendly, this is something they should improve."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"The development experience needs to be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"The ease-of-use could be improved."
"Pega Robotic Process Automation scalability is too low."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"I would like to see an enhanced auditing feature included."
"Since we've been with them, they've changed their licensing structure. It would be nice to have one set structure where they're not changing the structure on us because we were set with what we had, but now we are changing. I understand there's a lot of changes and reasons for it."
"I'm learning it for the training for the RPA associate, and I'm about 70% through there. UiPath's academy courses have been helpful in onboarding or being up to speed with UiPath. However, it has been tougher because the programming that I learned in school is very different from the programming done today. I am sure the younger people will pick it up much faster. There is so much out there, and there is so much to learn because it is not one software package. It provides the ability to use all software packages and interconnect with them. So, the opportunities are amazing but also intimidating."
"While I like the Academy a lot, it could maybe go deeper into some of the topics."
"They should include new machine learning and AI algorithms for better forecasting and analytics."
"The update process has resulted in several small issues for us. Sometimes when you update, there are several lines that are not included in the package. This kind of technical error, even though it's small, has to improve."
"You can't get the response that you want until the people in the field decide that they want to change and adopt it. That will be the challenge. Managing the change is huge for us. It's always an obstacle. It's not that, can you automate something, it's more of a question of, internally, will they let you automate something?"
"In UiPath they should improve the input and outputs of processes. I found it very complicated."
"Between version 19 and version 20, the orchestrator tool interface has changed a lot. It totally changed. The menu changed, the place of the button changed. It took me a week to understand and to make myself used to this new interface."
More Pega Robotic Process Automation Pricing and Cost Advice →
Accelerate your digital transformation now with free access to the UiPath Platform
Pega Robotic Process Automation is ranked 8th in Robotic Process Automation (RPA) with 7 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 147 reviews. Pega Robotic Process Automation is rated 8.0, while UiPath is rated 8.6. The top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Salesforce Sales Cloud and Kofax RPA, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Kryon RPA and ABBYY FlexiCapture. See our Pega Robotic Process Automation vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
