"The solution's ability to create adapters quickly is its most valuable feature."
"It is really flexible in what it can do."
"The workflow system is very intuitive."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The most valuable features are the loops to lookup tables to read the data."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The low-code/no-code development aspect of the solution is great."
"They are leaders in the same industry."
"Technical support for UiPath is great."
"UiPath has freed time for our employees. With the shipping label robot, for example, we basically replaced two jobs and now they're able to do other things. They can take on other more vital responsibilities."
"Being able to customize this is extremely helpful for us because we have other attended automation processes, and they can each be tailored to the needs of the business."
"UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well."
"It is a single point of truth. There is no discrepancy or ambiguity. We can go to the leadership team, and say, "This is what it saves us on costs, man-hours, and effort that we used to do manually versus what we are doing now using the bots.""
"The stability is amazing. Years have gone by and obviously, the product has changed a lot, however, of late, the last couple of years have been great stability-wise."
"It should be less focused on the howtos and more on demonstrating business value add. A business outcome should be that I was able to approve something in however many days or hours compared to my peers when I benchmark across my peers. That would be a business outcome as opposed to a technical outcome,"
"At my previous company, in the best scenario, we removed almost 200 hours per month of client usage, making it automated with almost zero errors. So, about 32 employees were freed up from their work per month, and now there are only two. This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit."
"You cannot use a two-dimensional array to read the data."
"The ease-of-use could be improved."
"The OCR capabilities of the solution could be improved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I would like to see an enhanced auditing feature included."
"The development experience needs to be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I'd like the solution to address how can I see more opportunities and capitalize on the improvement of any kind with an obvious focus on RPA."
"An area which the UiPath team is rapidly working on is machine learning and artificial intelligence. At the moment, it is a little difficult to understand. If they could add some more training on it in their Academy, it would help customers to learn about these features."
"Better support for databases should be included. For example, interacting with SQL Server and SQL Developer would be beneficial features."
"They could always continue to add new features, however, I don't have anything specific in mind right now."
"The pricing structure is very complicated."
"When it comes to debugging, there is some improvement needed for UiPath compared to other RPA tools. There are features to edit the workflow or content of the automation file while we are debugging. For example, we have 10,000 lines of code that we have integrated by 10 different users. So, there is one integrated code and you are debugging it. After some time, you might find a line which is not an error. You may have forgotten to remove it or change the value to your desired criteria. It is really a pain to stop the entire debug session and just edit it, then start again at zero. It will do the same steps again just to reach that level or step where you were actually stuck previously. Whereas, in different automation tools, whether you are on the findings step or in-between a debug session, you can actually edit that information. This is good because sometimes the developer also forgets to add or remove certain values in-between a long code. I think this should be improved in UiPath. This should already be in consideration because I have been in touch with UiPath a couple of times because of this."
"The first area that needs improvement is backward compatibility."
"While UiPath Studio helps speed up the cost of digital transformation, in a way, it requires expensive or complex application upgrades or IT support, as it needs an entire setup. That setup requires support from different departments, and that comes with a cost."
More Pega Robotic Process Automation Pricing and Cost Advice →
Accelerate your digital transformation now with free access to the UiPath Platform
Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 8 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 126 reviews. Pega Robotic Process Automation is rated 7.8, while UiPath is rated 8.6. The top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Salesforce Sales Cloud and Pega CRM, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Kryon RPA and Kofax RPA. See our Pega Robotic Process Automation vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
