We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The workflow system is very intuitive."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"It is a scalable solution."
"The most valuable features are the loops to lookup tables to read the data."
"Using the tool actually ends up teaching you about making workflows more efficient."
"Unattended robots completely take tasks out of the user's hands reducing error and unnecessary effort on mundane tasks."
"The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements."
"UiPath's support for various types of interfaces is the most valuable feature as it aids in automating the end-user systems we want to streamline."
"We are using the solution's selector technology for UI automation. That is the most important feature for us. For example, one of the applications in our company is being updated day by day, by the development team. We use selector to make it dynamic."
"The product saves time and effort so employees are spared wasting time on mundane tasks."
"We are able to smooth out peak workloads. Because a lot of the period closures, like monthly and yearly closures, we work in peaks. Everything has to be done within a few days. When we can prepare a lot of the data and reports through the night, the employees can start on those in the morning. Therefore, we are leveling out some of the workload features, which is one of the main benefits."
"The object cloning in UiPath is a lot more consistent than Automation Anywhere. The consistency with which it captures the information that it's supposed to in order to do the rest of the process is probably the most useful component of the tool package."
"Since we are getting information out to folks faster, they can spend the resource time needed to determine the best approach for what to replace it with, or if we need to work with a sales rep. It ensures that our staff have the best tools to do their job faster."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"The development experience needs to be improved."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"The way integration classes are created could be improved."
"The OCR capabilities of the solution could be improved."
"The orchestration needs to be better."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"The dashboard view could be more visually appealing. Dashboards in any software should stand out with colors, numbers, and other things, but in UiPath, the dashboard is not that visually appealing. The UiPath team could make it more visually appealing for us to get more insights."
"We can not exceed ten records in the UiPath database because the UiPath architecture will become extremely slow and not respond."
"UiPath should lower its prices because many other RPA tools have reduced their prices, and Microsoft is a major competitor because it offers RPA services to its customers."
"The stability needs to be improved, as does the scalability."
"The stability is good, but they keep upgrading versions. If you want some of the new additions, sometimes you have to take a beta version."
"It can be improved in terms of platform integration. It is platform-independent, but it should be easy to integrate with different platforms, such as Windows, Linux, Cloud, etc. If I am using AWS for my server response, I should be able to integrate that into UiPath."
"Some features are limited for Orchestrator. For example, the AI features could be more flexible and easily accessible. Every time I want to use some new features, we have to do a deep dive into this technology."
"The pricing for Orchestrator and unattended robots could use improvement. If we plan to roll out and implement more robots, then perhaps lower costs on Orchestrator and unattended robots would make adoption even easier."
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Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 12 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 321 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Provides proper metrics and logs, saves a huge amount of time, and significantly improves accuracy". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and Salesforce Sales Cloud, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.