We performed a comparison between Pega Robotic Process Automation and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"The initial setup is pretty easy and quite fast."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"It was very smooth and very seamless to create automations."
"User-friendly, easy to understand and has many features including the ability to track."
"The solution's ability to create adapters quickly is its most valuable feature."
"It is a scalable solution."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Scalability is fine. It is pretty nice."
"The initial setup of SAP Contextor is easy."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I would like to improve the tool's integration features and stability."
"The orchestration needs to be better."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews. Pega Robotic Process Automation is rated 7.6, while SAP Intelligent RPA is rated 7.2. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage. See our Pega Robotic Process Automation vs. SAP Intelligent RPA report.
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