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Palo Alto Networks VM-Series vs Sophos XGS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is cost-effective, easy to manage, enhances security, reduces costs, and offers high returns and efficiency.
Sentiment score
7.1
Palo Alto Networks VM-Series offers strong ROI with enhanced security, increased agility, and significant time savings for users.
Sentiment score
2.5
Sophos XGS offers valuable ransomware protection for small businesses, reducing operational costs despite higher licensing fees.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Customers can see data within a week, indicating a quick return on investment.
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate support receives mixed reviews on responsiveness and accessibility, excelling with third-level engineers but needing consistency improvements.
Sentiment score
7.6
Palo Alto Networks VM-Series support is responsive and professional, but some users note room for improvement in efficiency.
Sentiment score
6.9
Sophos XGS customer service varies, praised for responsiveness but criticized for slow responses and expertise in initial support stages.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
The technical support of Sophos rates at 10.
The response time from Sophos technical support can be slow in most cases, which can be challenging.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable for various organizations, though hardware scaling and licensing can present challenges.
Sentiment score
7.6
Palo Alto Networks VM-Series is scalable, satisfying users despite some cloud integration challenges, and suitable for diverse enterprises.
Sentiment score
7.0
Sophos XGS is versatile for various environments, but some hardware limitations exist, suitable for small to medium enterprises.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
I can change what I want easily without interfering with other services or routines.
I would rate its scalability seven out of ten since modules can be added.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for reliability, though configuration and environment impact stability, with newer features occasionally causing issues.
Sentiment score
8.3
Palo Alto Networks VM-Series is praised for stability and reliability, despite occasional bugs and manual interventions during upgrades.
Sentiment score
7.6
Sophos XGS is praised for stability and reliability, with high ratings despite occasional performance drops when capacity limits are exceeded.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
It is rated at nine out of ten for stability and is very reliable.
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
When Sophos introduced firmware version twenty, there was a bug in DCC.
 

Room For Improvement

Fortinet FortiGate users experience firmware instability, poor support, non-intuitive interface, and desire improvement in pricing, integration, and VPN capabilities.
Palo Alto Networks VM-Series needs better integration, scalability, documentation, cloud compatibility, and improved features to address user concerns and performance.
Sophos XGS requires improved integration, scalability, and support, while addressing high costs and complex configurations for better user experience.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
The DDNS features are essential for any organization, as it is better not to have a static IP address from an ISP.
After version 18.5, creating a NAT rule has become more complex, requiring the creation of a separate policy and an additional component.
 

Setup Cost

Fortinet FortiGate offers competitive pricing and cost-effective licensing, though renewal and support costs can be high.
Palo Alto Networks' VM-Series pricing is high but justified by advanced security features, with flexible licensing aiding budget management.
Sophos XGS offers flexible pricing with competitive discounts, balancing cost-effectiveness and functionality compared to rivals like Fortinet and Palo Alto.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
The last instance I purchased was for three years, around $3,700 for SDG 125.
pricing is rated eight out of ten, indicating that it may be relatively expensive.
Sophos XGS is quite expensive, potentially a nine out of ten in terms of cost.
 

Valuable Features

Fortinet FortiGate excels in robust security, user-friendly management, scalability, and cost-effectiveness with superior VPN, firewall, and UTM features.
Palo Alto Networks VM-Series excels in threat prevention, scalability, and user-friendly management, integrating advanced security features and cloud services.
Sophos XGS provides centralized management, strong security features, and scalability, ensuring efficient and cost-effective network control across industries.
The firewall, IPS, and VPN functions are the most valuable features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
I find it much easier than others, like FortiGate, which is complicated in its installation, but Sophos XGS is really easy.
The threat detection capabilities are effective, especially against CNC and certain viruses not coming through emails.
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
364
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
Sophos XGS
Ranking in Firewalls
11th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 0.9%, up from 0.7% compared to the previous year. The mindshare of Sophos XGS is 2.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
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Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
Nassif  Kaleny - PeerSpot reviewer
Dynamic web and mail filtering contribute to improved security measures
The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
14%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
What do you like most about Sophos XGS?
The policies are the greatest feature. They allow us to configure granular control over our network traffic.
What is your experience regarding pricing and costs for Sophos XGS?
I am satisfied with the price, rating it a nine. There are no extra expenses required after buying the product.
What needs improvement with Sophos XGS?
There is room for improvement in Sophos XGS, specifically in three areas: slowness, centralized synchronization, and ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Warren Rogers Associates
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Find out what your peers are saying about Palo Alto Networks VM-Series vs. Sophos XGS and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.