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Oracle Fusion Service vs WORKetc comparison

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Oracle Fusion Service
Read 29 Oracle Fusion Service reviews
1,470 views|678 comparisons
90% willing to recommend
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WORKetc
Read 3 WORKetc reviews
73 views|37 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Oracle Fusion Service vs. WORKetc
May 2024
Executive Summary

We performed a comparison between Oracle Fusion Service and WORKetc based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle Fusion Service vs. WORKetc Report (Updated: May 2024).
Download the complete report
769,789 professionals have used our research since 2012.
Featured Review
Hitesh Kunchakuri
A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business
My company used to use Oracle Fusion Service to offer support for Worley, an engineering company present in 30 to 40 countries. If you consider the... Read more →
Anonymous User
Channels all email via a single address into projects based around the employees or teams that are working on them.
It has completely removed the onerous round robin cc'ing of emails, having to read mails of no relevance, as well as the necessity of continually... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."

    • More Oracle Fusion Service Pricing and Cost Advice →

    Information Not Available
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    Questions from the Community
    What do you like most about Oracle Service Cloud?
    Top Answer:The solution is easy to learn.
    Read all 13 answers   →
    What needs improvement with Oracle Service Cloud?
    Top Answer:The vendor must provide a user-friendly mobile application. It must have a user-friendly interface.
    Read all 17 answers   →
    What is your primary use case for Oracle Service Cloud?
    Top Answer:We use the solution to create work orders and service request updates. It is an integration between the field service cloud and the service cloud.
    Read all 17 answers   →
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    Earn 20 points

    Ranking
    8th
    out of 169 in CRM
    Views
    1,470
    Comparisons
    678
    Reviews
    14
    Average Words per Review
    383
    Rating
    8.3
    72nd
    out of 169 in CRM
    Views
    73
    Comparisons
    37
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Oracle
    WORKetc
    Overview
    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road.

    With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support.

    Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business.

    Sample Customers
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Information Not Available
    Top Industries
    REVIEWERS
    Marketing Services Firm13%
    Comms Service Provider13%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    No Data Available
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise17%
    No Data Available
    Buyer's Guide
    Oracle Fusion Service vs. WORKetc
    May 2024
    Free Report: Oracle Fusion Service vs. WORKetc
    Find out what your peers are saying about Oracle Fusion Service vs. WORKetc and other solutions. Updated: May 2024.
    DOWNLOAD NOW
    769,789 professionals have used our research since 2012.

    Oracle Fusion Service is ranked 8th in CRM with 29 reviews while WORKetc is ranked 72nd in CRM. Oracle Fusion Service is rated 8.6, while WORKetc is rated 8.6. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, the top reviewer of WORKetc writes "Channels all email via a single address into projects based around the employees or teams that are working on them". Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM, whereas WORKetc is most compared with . See our Oracle Fusion Service vs. WORKetc report.

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    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.