Salesforce Sales Cloud vs WORKetc comparison

Salesforce and WORKetc are both solutions in the CRM category. Salesforce is ranked #2 with an average rating of 8.2, while WORKetc is ranked #82. Salesforce holds a 2.1% mindshare in CRM, compared to WORKetc’s 0.4% mindshare. Additionally, 94% of Salesforce users are willing to recommend the solution, compared to 100% of WORKetc users who would recommend it.

Salesforce Sales Cloud

Read 118 Salesforce Sales Cloud reviews

6,447 Views
4,706 Comparison Views

94% willing to recommend

WORKetc

Read 3 WORKetc reviews

505 Views
500 Comparison Views

100% willing to recommend

Salesforce Sales Cloud

WORKetc

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Salesforce Sales Cloud and WORKetc are products in the CRM market; Salesforce leads in integration capabilities, whereas WORKetc stands out with its affordable all-in-one approach.

Features: Salesforce Sales Cloud offers robust CRM capabilities, extensive third-party integrations, and powerful analytics, catering to enterprises with advanced sales processes. WORKetc boasts integrated project management, billing features, and a comprehensive operational suite, ideal for smaller businesses seeking efficiency within a single platform.

Ease of Deployment and Customer Service: Salesforce Sales Cloud provides a flexible deployment model and a proven support network, suitable for larger organizations requiring tailored solutions. WORKetc offers straightforward deployment and accessible support, which benefits SMBs desiring simplicity and immediate assistance.

Pricing and ROI: Salesforce Sales Cloud generally involves higher setup costs but offers significant ROI through scalable features, targeting enterprises with complex needs. WORKetc presents a cost-effective setup with quicker ROI due to bundled service features, appealing to smaller businesses focused on budget efficiency.

To learn more, read our detailed Salesforce Sales Cloud vs. WORKetc Report (Updated: March 2026).

Buyer's Guide

Salesforce Sales Cloud vs. WORKetc

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Salesforce Sales Cloud

Ranking in CRM

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

118

Ranking in other categories

Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (2nd)

WORKetc

Ranking in CRM

82nd

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Salesforce Sales Cloud is 2.1%, down from 9.3% compared to the previous year. The mindshare of WORKetc is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Salesforce Sales Cloud	2.1%
WORKetc	0.4%
Other	97.5%

CRM

Featured Reviews

Jonny Katz

VP of Business Operations at PeerSpot

Uses data-driven insights to improve workflows and highlights a need for simpler automation tools

Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

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it_user633570

Executive Manager at a construction company

The project and task management features are valuable.

Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features of Sales Cloud most useful for testing and running email campaigns are highly valuable."

"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."

"It gives us great visibility into tracking opportunities and interactions with customers through email and phone conversations."

"Generally speaking, Salesforce is for tracking all the processes within the company."

"I never needed technical support for the solution, because I never had any issues to complain about."

"The dashboards and dashboard customization are great."

"I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise."

"Sales Cloud in particular is a very, very powerful tool, and we can build on top of the existing platform for the requirements each company has."

More Salesforce Sales Cloud pros

"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."

"It is deceptively simple but remarkably powerful."

"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."

Cons

"Sales Cloud could be improved with more training. In general, the training is very good, but you have to really seek out some good options in order to upskill yourself."

"In the next release, I would like to see more integration."

"Salesforce Sales Cloud does not integrate with Slack or WhatsApp, for example. As a result, there is no easy way to directly log a conversation with a client that occurred on one of these platforms. There are a few things that still need to be done manually in these instances."

"Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective."

"It could have a more user-friendly interface."

"Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports."

"When importing from other apps, it gets messy."

"The technical support is the one area that Salesforce needs the most improvement. They are slow to respond, and in many cases you don’t get the help you need."

More Salesforce Sales Cloud cons

"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."

"The UI needs to move forward to a refreshed version but this is in the works."

"It just feels that the current UI is a bit old school."

Pricing and Cost Advice

"We must pay for the licenses."

"Salesforce Sales Cloud is an expensive solution."

"Being license based, the license varies by type. The pricing is considered average."

"It's expensive, storage being the most costly aspect."

"We pay a yearly subscription fee."

"In terms of investment value and return of the investment, Salesforce right now is pretty good on the Western markets where the price of the employees is pretty high."

"The price of Salesforce Sales Cloud could be reduced. It is expensive."

"Implementation and add-ons may be additional costs."

More Salesforce Sales Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	26
Large Enterprise	40

No data available

Questions from the Community

What are the pros and cons of MS dynamics vs. Salesforce CRM?

When comparing Microsoft Dynamics 365 and Salesforce CRM in 2026, both are leading CRM platforms, but they serve slightly different strengths depending on business needs. Features: Salesforce is t...

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What do you like most about Salesforce Sales Cloud?

The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.

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What needs improvement with Salesforce Sales Cloud?

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Comparisons

Microsoft Dynamics CRM vs Salesforce Sales Cloud

Compared 10% of the time

SAP CRM vs Salesforce Sales Cloud

Compared 7% of the time

Oracle CX Sales vs Salesforce Sales Cloud

Compared 6% of the time

Campfire Interactive vs Salesforce Sales Cloud

Compared 3% of the time

Oracle CRM vs Salesforce Sales Cloud

Compared 3% of the time

More Salesforce Sales Cloud Competitors

Microsoft Dynamics CRM vs WORKetc

Compared 57% of the time

Zoho CRM vs WORKetc

Compared 31% of the time

Oracle CRM vs WORKetc

Compared 12% of the time

More WORKetc Competitors

Product Reports

Buyer's Guide

Salesforce Sales Cloud

March 2026

Download Salesforce Sales Cloud product report

Buyer's Guide

CRM

March 2026

Download WORKetc product report

Also Known As

Sales Cloud, SFDC, Salesforce

No data available

Overview

Salesforce Sales Cloud is a comprehensive tool lauded for its customization, ease of use, and integration capabilities. Its cloud-based nature offers seamless access and scalability, helping manage leads, opportunities, and workflows efficiently. Powerful reporting and dashboards enhance visibility and productivity.

Salesforce Sales Cloud serves as an essential aid for companies aiming to streamline sales processes. It integrates sales and marketing, manages customer data, and supports automation, which increases efficiency. Despite its expense and complex interface, its ability to forecast, track customer engagement, and automate key workflows stands out. Companies encounter challenges with system costs and integration issues, particularly regarding third-party applications and mobile functionality. Reporting and dashboards offer significant insights, although room for improvement exists. Licensing costs and storage fees are considerations for prospects, alongside the need for improved training and AI features. Users maximize the platform for sales pipeline management, forecasting, and operational analytics.

What are the most important features?

Customization: Tailor the platform to fit exact business objectives.
Integration: Seamlessly connect with apps and platforms, improving workflow.
Automation: Streamline lead management and workflows, reducing manual tasks.
Reporting and Dashboards: Gain insights for informed decision-making.
Cloud-based Access: Ensure scalability and accessibility from anywhere.

What benefits can users expect?

Enhanced Productivity: Automation and robust tracking improve efficiency.
Increased Sales Efficiency: Manage pipelines and opportunities seamlessly.
Better Forecasting: Advanced features provide valuable foresight into sales trends.
Operational Efficiency: Analytics and reporting fortify strategic planning.

Organizations across industries utilize Salesforce Sales Cloud from finance to healthcare for business development and CRM tasks. It is integral to managing accounts, leading pipelines, and aligning sales with marketing strategies. Firms improve customer relations and operational efficiency through its analytics and reporting capabilities.

Salesforce

WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road.

With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support.

Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business.

WORKetc

Sample Customers

Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group

Information Not Available

Buyer's Guide

Salesforce Sales Cloud vs. WORKetc

March 2026

Free Report: Salesforce Sales Cloud vs. WORKetc

Find out what your peers are saying about Salesforce Sales Cloud vs. WORKetc and other solutions. Updated: March 2026.

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