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Oracle Exadata Cloud at Customer vs SAP HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Exadata Cloud at Cus...
Ranking in Database as a Service (DBaaS)
9th
Average Rating
7.8
Reviews Sentiment
4.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SAP HANA Cloud
Ranking in Database as a Service (DBaaS)
10th
Average Rating
8.2
Reviews Sentiment
3.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Database as a Service (DBaaS) category, the mindshare of Oracle Exadata Cloud at Customer is 3.7%, down from 4.3% compared to the previous year. The mindshare of SAP HANA Cloud is 1.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Database as a Service (DBaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Exadata Cloud at Customer3.7%
SAP HANA Cloud1.6%
Other94.7%
Database as a Service (DBaaS)
 

Featured Reviews

WB
Oracle DBS at Bpifrance
Positive experience with virtual cloud network creation and database migration highlights patching challenges
The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs. We have many features, including the observability feature that helps check performance and generates numerous reports about performance. We have also implemented APIs, enabling us to create and perform many operations. This means we need DBAs who can work with APIs. We are autonomous in the patching process and don't need Oracle for patching. If you configure the process of patching, it will be executed automatically. We are using dynamic scaling which is implemented on an external virtual machine, helping us to downscale or upscale the CPU. Oracle Exadata Cloud at Customer has supported our organization's compliance and data sovereignty without problems. I have observed some limitations. For example, regarding encryption, though it is mandatory for Exadata Cloud at Customer, we cannot encrypt the database with external keys. Currently, with Exadata Cloud at Customer, using external keys is not possible.
reviewer2686500 - PeerSpot reviewer
SAP BI Architect at a government with 10,001+ employees
Flexibility and performance meet real-time analytics but documentation needs improvement
Currently, we don't have any AI-driven features, but that's something we are exploring. SCC is one of the computers, and we are looking into Machine Learning and predictive analytics from the user-base perspective. Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers. HANA Studio allows us to work with tables, whereas with SAP HANA Cloud, there isn't direct visibility of any tables. Documentation is another concern. There isn't much documentation compared to what we used to get in the past, including best practices. In the last few years, their documentation has not been up to the mark at all.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that Oracle Exadata Cloud at Customer is a stable, well-positioned product in the market today, and it's very scalable."
"The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs, with observability features to check performance, generate reports, and implement APIs for creating and performing many operations."
"The operation model is the most valuable feature."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."
"Performance has significantly improved."
"I am particularly fond of the intelligent capabilities that enhance the backend, utilizing technology to analyze SQL queries."
"The most valuable feature is that it is based on Exadata infrastructure, which is Oracle 's leading engineered system that is trusted, fault-tolerant, and has unique performance features."
"The real-time analytics feature is good; there is no doubt about it."
"I would rate SAP HANA Cloud nine to ten out of ten."
"The best features of SAP HANA Cloud are that its software is effective because it has tight integration between other functions, such as finance, materials, and sales."
"From my perspective, the best features of SAP HANA Cloud are that it's an ERP system connecting all departments together, making it a very smooth software for business operations."
"Using SAP HANA Cloud, we can replicate the data into HANA and use live data, which improves our business decision-making."
"SAP HANA Cloud provides a single version of truth, automation, intelligence, process control, and best practices."
"The solution has integrated many different value chains across the organization, as previously there were multiple systems managing those value chains."
 

Cons

"We had some problems in the developer's environment. We had some problems with the initial installation environment."
"As a customer, you can't see the boot messages of your virtualized guest machines."
"A room for improvement in Oracle Exadata Cloud at Customer is that they need to train more partners to gain more knowledge because currently, they are keeping a lot to themselves. For example, they are still keeping a lot of information on their campus, so information sharing is limited."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."
"The solution is expensive."
"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"Scalability is not straightforward."
"I see some weaknesses in SAP HANA Cloud regarding innovations, as they take their own time compared to what the market brings in with new features."
"SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue."
"The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25 days to process."
"In future updates of SAP HANA Cloud, I would suggest some changes in the user interfaces to make it more user-friendly."
"Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers."
 

Pricing and Cost Advice

"The price is too much."
"The machine and the cloud model itself already have licensing advantages."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Manufacturing Company
13%
Computer Software Company
8%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Exadata Cloud at Customer?
The pricing is reasonable due to a universal agreement, which often positions Oracle solutions better against others. I would rate the pricing an eight out of ten.
What needs improvement with Oracle Exadata Cloud at Customer?
In future updates for Oracle Exadata Cloud at Customer, I would like to see another feature for the different costs for the non-CDB models, because if you are not using the non-CDB models, you have...
What is your primary use case for Oracle Exadata Cloud at Customer?
The use cases for Oracle Exadata Cloud at Customer are based on our actual solution. We have the Exadata, but it has reached its end of life. The X5 has attained the end of life, so we discussed mi...
What needs improvement with SAP HANA Cloud?
In future updates of SAP HANA Cloud, I would suggest some changes in the user interfaces to make it more user-friendly.
What is your primary use case for SAP HANA Cloud?
SAP HANA Cloud is used in many different organizations such as retail, manufacturing, and pharmacy; most businesses can use SAP HANA Cloud.
What advice do you have for others considering SAP HANA Cloud?
I am satisfied with SAP HANA Cloud and don't see any room for improvement. I don't use SAP HANA Cloud's machine learning feature at this moment. Currently, we don't use SAP HANA Cloud's ability to ...
 

Overview

 

Sample Customers

IBVI, illycaffe, Scottish Water, trueblue, AirAsia, droptank
Information Not Available
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