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Oracle Exadata Cloud at Customer vs SAP HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Exadata Cloud at Cus...
Ranking in Database as a Service (DBaaS)
8th
Average Rating
7.8
Reviews Sentiment
4.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SAP HANA Cloud
Ranking in Database as a Service (DBaaS)
11th
Average Rating
8.2
Reviews Sentiment
3.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RODRIGOPETERSON - PeerSpot reviewer
Leverages cloud capabilities and offers minimal latency with operation model
Customers have less operational burden and more responsibility regarding the management of hardware. Increasing the scale of Oracle Exadata Cloud provides more capacity, higher performance, and expanded storage, CPU, and memory resources. If you need to scale Oracle's capacity up or down, the appliance can be adjusted on-premise. When you purchase Oracle Exadata Cloud, you must acquire either a half or full rack. If you need to increase capacity, you can scale up by adding more hardware. This hardware commitment lasts four to five years, meaning you must maintain this infrastructure and continue payments for that period. While you can scale up to meet increased demands, scaling down is more challenging. I recommend the solution when the customer desires to transition to a cloud-native solution but needs to retain their data in OpenEdge due to compatibility issues or the requirement to interact with on-premise systems to minimize latency. This solution offers minimal latency and modernizes Oracle capabilities through a gateway. Overall, I rate the solution a ten out of ten.
Ijlal Naqvi - PeerSpot reviewer
Delivers robust functionality with room for improved support and sandbox capabilities
The support providing aspects could be more transparent. SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue. The sandbox capabilities of the environment could be made more efficient. The test or quality environment could be populated with production data to replicate live environment scenarios easily. With S/4 today, this process isn't as seamless because it's a service provided by SAP with a certain service cost. Regarding innovations, clarity of the process needs improvement. Recently, SAP makes commercial changes before having supporting documentation ready. Better planning in this area would help implementers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that Oracle Exadata Cloud at Customer is a stable, well-positioned product in the market today, and it's very scalable."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."
"I am particularly fond of the intelligent capabilities that enhance the backend, utilizing technology to analyze SQL queries."
"Performance has significantly improved."
"The operation model is the most valuable feature."
"The most valuable feature is that it is based on Exadata infrastructure, which is Oracle 's leading engineered system that is trusted, fault-tolerant, and has unique performance features."
"I would rate SAP HANA Cloud nine to ten out of ten."
"The best features of SAP HANA Cloud are that its software is effective because it has tight integration between other functions, such as finance, materials, and sales."
"Using SAP HANA Cloud, we can replicate the data into HANA and use live data, which improves our business decision-making."
 

Cons

"The solution is expensive."
"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"We had some problems in the developer's environment. We had some problems with the initial installation environment."
"A room for improvement in Oracle Exadata Cloud at Customer is that they need to train more partners to gain more knowledge because currently, they are keeping a lot to themselves. For example, they are still keeping a lot of information on their campus, so information sharing is limited."
"Scalability is not straightforward."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."
"As a customer, you can't see the boot messages of your virtualized guest machines."
"The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25 days to process."
"I see some weaknesses in SAP HANA Cloud regarding innovations, as they take their own time compared to what the market brings in with new features."
"Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers."
"SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue."
 

Pricing and Cost Advice

"The price is too much."
"The machine and the cloud model itself already have licensing advantages."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
11%
Computer Software Company
10%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle Exadata Cloud at Customer?
Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime.
What is your experience regarding pricing and costs for Oracle Exadata Cloud at Customer?
The pricing is reasonable due to a universal agreement, which often positions Oracle solutions better against others. I would rate the pricing an eight out of ten.
What needs improvement with Oracle Exadata Cloud at Customer?
In future updates for Oracle Exadata Cloud at Customer, I would like to see another feature for the different costs for the non-CDB models, because if you are not using the non-CDB models, you have...
What needs improvement with SAP HANA Cloud?
The support providing aspects could be more transparent. SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue. The sandbox capabilities of t...
What is your primary use case for SAP HANA Cloud?
We deploy SAP HANA Cloud for customers primarily in the mid-market, small and medium enterprise segment. This includes manufacturing companies, service-oriented companies, professional services, me...
What advice do you have for others considering SAP HANA Cloud?
My experience is predominantly with SAP HANA Cloud and ECC, not Business One. My responsibilities involve overall delivery management. While Integration Suite may come up, due to my core expertise ...
 

Overview

 

Sample Customers

IBVI, illycaffe, Scottish Water, trueblue, AirAsia, droptank
Information Not Available
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