Lead SAP Cloud Services at a computer software company with 201-500 employees
Real User
Top 5
2025-07-24T18:16:39Z
Jul 24, 2025
The support providing aspects could be more transparent. SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue. The sandbox capabilities of the environment could be made more efficient. The test or quality environment could be populated with production data to replicate live environment scenarios easily. With S/4 today, this process isn't as seamless because it's a service provided by SAP with a certain service cost. Regarding innovations, clarity of the process needs improvement. Recently, SAP makes commercial changes before having supporting documentation ready. Better planning in this area would help implementers.
My opinion on SAP HANA Cloud is that it is a waste of time. I do not think it should exist; HANA on-premise or Private Cloud is better than this Public Cloud. For companies with a single line of production or simple production cycles, I would recommend SAP HANA Cloud. It is basically a hyperscale of B1, nothing else. It hinders any configuration required to be done, and users are not able to do it. In that way, it is not user-friendly. Moreover, it is very slow; the system becomes slow, and on Friday, Saturday, Sunday, if you have to work, sometimes you do not get the server because of refreshing. SAP HANA Cloud should allow more configuration.
SAP BI Architect at a government with 10,001+ employees
Real User
Top 5
2025-06-04T15:17:24Z
Jun 4, 2025
Currently, we don't have any AI-driven features, but that's something we are exploring. SCC is one of the computers, and we are looking into Machine Learning and predictive analytics from the user-base perspective. Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers. HANA Studio allows us to work with tables, whereas with SAP HANA Cloud, there isn't direct visibility of any tables. Documentation is another concern. There isn't much documentation compared to what we used to get in the past, including best practices. In the last few years, their documentation has not been up to the mark at all.
I see some weaknesses in SAP HANA Cloud regarding innovations, as they take their own time compared to what the market brings in with new features. In general, SAP comes with some time lag. This might be because they want to test and ensure they bring it more robustly, but that is the known story of SAP.
SAP HANA Cloud offers a robust platform for managing data in real-time, making it ideal for businesses looking to enhance their analytics and database capabilities. It efficiently supports complex data environments, providing scalability and high performance for enterprises.SAP HANA Cloud integrates data management and advanced analytics in a single solution, optimizing operations for businesses through real-time insights and flexible scalability. It is designed to handle high volumes of data...
The support providing aspects could be more transparent. SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue. The sandbox capabilities of the environment could be made more efficient. The test or quality environment could be populated with production data to replicate live environment scenarios easily. With S/4 today, this process isn't as seamless because it's a service provided by SAP with a certain service cost. Regarding innovations, clarity of the process needs improvement. Recently, SAP makes commercial changes before having supporting documentation ready. Better planning in this area would help implementers.
My opinion on SAP HANA Cloud is that it is a waste of time. I do not think it should exist; HANA on-premise or Private Cloud is better than this Public Cloud. For companies with a single line of production or simple production cycles, I would recommend SAP HANA Cloud. It is basically a hyperscale of B1, nothing else. It hinders any configuration required to be done, and users are not able to do it. In that way, it is not user-friendly. Moreover, it is very slow; the system becomes slow, and on Friday, Saturday, Sunday, if you have to work, sometimes you do not get the server because of refreshing. SAP HANA Cloud should allow more configuration.
Currently, we don't have any AI-driven features, but that's something we are exploring. SCC is one of the computers, and we are looking into Machine Learning and predictive analytics from the user-base perspective. Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers. HANA Studio allows us to work with tables, whereas with SAP HANA Cloud, there isn't direct visibility of any tables. Documentation is another concern. There isn't much documentation compared to what we used to get in the past, including best practices. In the last few years, their documentation has not been up to the mark at all.
I see some weaknesses in SAP HANA Cloud regarding innovations, as they take their own time compared to what the market brings in with new features. In general, SAP comes with some time lag. This might be because they want to test and ensure they bring it more robustly, but that is the known story of SAP.