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Opsview vs Rackwise DCiM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opsview
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (19th), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (24th)
Rackwise DCiM
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
Data Center Infrastructure Management (13th)
 

Mindshare comparison

Opsview and Rackwise DCiM aren’t in the same category and serve different purposes. Opsview is designed for Server Monitoring and holds a mindshare of 2.3%, up 0.5% compared to last year.
Rackwise DCiM, on the other hand, focuses on Data Center Infrastructure Management, holds 3.2% mindshare, up 1.5% since last year.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Opsview2.3%
Zabbix10.3%
Nagios XI6.1%
Other81.3%
Server Monitoring
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
Rackwise DCiM3.2%
Device4210.7%
Schneider Electric EcoStruxure IT9.1%
Other77.0%
Data Center Infrastructure Management
 

Featured Reviews

reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System."
"As a busy sysadmin that wears many hats, it is a relief to deal with this product and the Opsview staff."
"The dashboards are the real value add for this product in my opinion and enhance customer experience if done properly."
"I like its scalability thanks to slaves, as you can add as many as you want, which also allows you to reach and monitor devices running on the network that are not accessible by the master."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"There are several valuable features for us, including ease of configuration of monitoring of new hosts/services, worker redundancy and load balancing, and the fact that it’s compatible with the plethora of existing Nagios plugins available on the web."
"The fully-extensible event handling has enabled us to reduce on-call incidents by more than 90%."
"For me, scalability and reliability are the product's most valuable features."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"Some of the graphics on Opsview could be improved."
"It's probably the priciest option of all its main competitors."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Customized reporting can be improved."
"There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well."
"Sometimes Opsview has crashed, but the multiple master/slave solution provides consistent uptime for monitoring."
"Often the webpage becomes inaccessible and you need to refresh the page."
"Large Opsview setups come with high licensing fees."
"This solution could be improved in every way possible."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
 

Pricing and Cost Advice

"The solution is not cheap. I think that the pricing is a little bit on the high side."
"The solution is priced similarly to other tools offering similar features."
"I would rate pricing a seven out of ten, where ten is the highest price."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
14%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Opsview Monitor, Opsview Enterprise
No data available
 

Overview

 

Sample Customers

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about Zabbix, NinjaOne, Broadcom and others in Server Monitoring. Updated: May 2026.
899,645 professionals have used our research since 2012.