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OpenText UFT Digital Lab vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText UFT Digital Lab
Ranking in Functional Testing Tools
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (5th)
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of OpenText UFT Digital Lab is 0.9%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The product is easy to use."
"It is a complete solution for mobile application testing."
"The most valuable feature of this solution is virtualization."
"When compared to other tools, it is very simple."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The product has many features."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"The solution is mainly stable."
"TestComplete is simple, it's a very easy-to-use tool."
 

Cons

"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"The documentation and user interface both need improvement."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"They should introduce a pay-per-use subscription model."
"I would like to see more integration with automation tools."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"Increased performance with less memory and CPU usage."
"The integration tools could be better."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"The licensing costs are a little bit high and should be reduced."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The pricing is a little above average — it could be lower."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"We have a TestComplete 12 license."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The option we chose was around $2,000 USD."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
21%
Non Profit
9%
Manufacturing Company
8%
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText UFT Digital Lab vs. SmartBear TestComplete and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.