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OpenText UFT Digital Lab vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText UFT Digital Lab
Ranking in Functional Testing Tools
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (6th)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (19th)
 

Mindshare comparison

As of June 2025, in the Functional Testing Tools category, the mindshare of OpenText UFT Digital Lab is 0.8%, up from 0.7% compared to the previous year. The mindshare of Sauce Labs is 5.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The most valuable feature of this solution is virtualization."
"The product is easy to use."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"It is a complete solution for mobile application testing."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Allows us to do JIRA Cloud and BambooHR Integration."
 

Cons

"They should introduce a pay-per-use subscription model."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"The documentation and user interface both need improvement."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"I would like to see more integration with automation tools."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"Better and programmatic controls on request/response recordings and sharing with developers."
"Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs)."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"They should provide a JIRA integration plugin so that we can easily log issues."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"It is an expensive tool."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Trial the product and see if it suits your needs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"It could be less like pay-per-use with a lower rate."
"Compared with other services, Sauce Labs is a bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
20%
Non Profit
10%
Healthcare Company
5%
Financial Services Firm
20%
Computer Software Company
13%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText UFT Digital Lab vs. Sauce Labs and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.