We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"It's integrated with different monitoring tools, such as AppDynamics."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Infrastructure monitoring is the most valuable feature."
"The stability of the Micro Focus Voltage SiteScope is good."
"It can monitor over a 100 technologies with built-in solution templates."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Prometheus gives us high availability automatically."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"It is an efficient solution."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It should improve its integrations with various tools, especially service management tools."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"It could be more reliable using a database repository instead of a log repository."
"More out of the box Cloud integration and capabilities."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Lacks the ability to clusterize."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The scalability must be improved."
"The interface is not particularly user-friendly and that could be improved."
"I would like to see improvement in the analysis tools and customization features."
"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"The query language in Prometheus is an area of concern where improvements are required."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, BMC TrueSight Operations Management and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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