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OpenText Identity and Access Management vs Salesforce Identity comparison

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Buyer's Guide
Customer Identity and Access Management (CIAM)
April 2024
Executive Summary

We performed a comparison between OpenText Identity and Access Management and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM).
To learn more, read our detailed Customer Identity and Access Management (CIAM) Report (Updated: April 2024).
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767,319 professionals have used our research since 2012.
Featured Review
Use OpenText Identity and Access Management?
Mitesh (Mitesh) Kumar
Researched OpenText Identity and Access Management but chose Salesforce Identity: Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
  • "I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

    • More Salesforce Identity Pricing and Cost Advice →

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    What do you like most about Salesforce Identity?
    Top Answer:Salesforce Identity is a very user-friendly solution.
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    What needs improvement with Salesforce Identity?
    Top Answer:Salesforce Identity needs more expertise in the application.
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    Top Answer:Salesforce Identity is used to support registering customers.
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    Ranking
    21st
    out of 27 in Customer Identity and Access Management (CIAM)
    Views
    21
    Comparisons
    19
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    8th
    out of 27 in Customer Identity and Access Management (CIAM)
    Views
    386
    Comparisons
    342
    Reviews
    1
    Average Words per Review
    151
    Rating
    8.0
    Comparisons
    Also Known As
    Covisint Identity Platform, OpenText IAM
    Learn More
    OpenText
    Salesforce
    Overview

    Enable enterprises to centrally manage the entire identity lifecycle of their internal and external users, as well as their access to resources across the enterprise.

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Sample Customers
    Ally, BlueCross, BlueShield, Shell, BorgWarner, Carlson Wagonlit Travel, Cisco, Daimler, Delphi, Faurecia, Ford, GM, Hyundai, Jaguar Land Rover, Mitsubishi, On, Worthington Industries
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Government7%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm10%
    Retailer7%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Buyer's Guide
    Customer Identity and Access Management (CIAM)
    April 2024
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    767,319 professionals have used our research since 2012.

    OpenText Identity and Access Management is ranked 21st in Customer Identity and Access Management (CIAM) while Salesforce Identity is ranked 8th in Customer Identity and Access Management (CIAM) with 4 reviews. OpenText Identity and Access Management is rated 0.0, while Salesforce Identity is rated 7.8. On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". OpenText Identity and Access Management is most compared with SailPoint IdentityIQ, Microsoft Entra ID and NetIQ Identity Governance, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and Saviynt.

    See our list of best Customer Identity and Access Management (CIAM) vendors.

    We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.