No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Core Performance Engineering (LoadRunner Cloud) vs SmartBear TestComplete vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
OpenText Core Performance boosts ROI with cost savings, risk reduction, project clarity, and improved load-handling communication.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Sentiment score
7.0
Tricentis NeoLoad delivers significant ROI by enhancing testing efficiency, saving costs, and quickly addressing performance issues.
I have seen a return on investment with OpenText Core Performance Engineering (LoadRunner Cloud); the analysis part is quite helpful, which is quite more descriptive than the other products.
Test Manager at Happiest Minds Technologies
LoadRunner Cloud helps with risk elimination by reducing performance degradation in production, ensuring a better end-user experience.
CTO at Marco Technology
The ROI is not necessarily cost savings. Sometimes a customer wants to use OpenText LoadRunner Cloud, or it's the only tool that will solve the problem depending on the application.
Partner at IS Nordic AS
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
QA Analyst at a tech services company with 501-1,000 employees
 

Customer Service

Sentiment score
6.5
OpenText LoadRunner Cloud's support is helpful but inconsistent in response times and technical knowledge, affecting user satisfaction.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Sentiment score
7.6
Tricentis NeoLoad offers responsive, expert support, praised for flexibility, though some experience occasional delays; overall satisfaction remains high.
I faced issues with OpenText LoadRunner Cloud support when a problem took three to four months to resolve, which negatively impacted our project, especially when key team members were unavailable during leave periods.
Performance Test Analyst at Sensata Technologies
It's important to note that OpenText has recently taken over Micro Focus.
CTO at Marco Technology
 

Scalability Issues

Sentiment score
7.5
OpenText Core Performance excels in scalability and flexibility for cloud testing, despite cost concerns, across various business environments.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
Sentiment score
7.5
Tricentis NeoLoad efficiently scales for varying user volumes, supporting large applications with high user satisfaction and deployment flexibility.
It is very scalable, and on the cloud, it's even more scalable, potentially unlimited.
Partner at IS Nordic AS
With load generators available, it is easily scalable to meet our needs.
Assistant Consultant at Tata Consultancy
The solution is highly scalable, which is its main feature.
CTO at Marco Technology
 

Stability Issues

Sentiment score
7.7
Users generally find stability reliable despite occasional bugs, initial issues, and infrastructure challenges, comparable to NeoLoad and JMeter.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
Sentiment score
7.4
Tricentis NeoLoad is generally stable, though large-scale performance tests and environment settings may cause minor stability issues.
 

Room For Improvement

OpenText Core Performance needs better setup, support, UI customization, monitoring, CI/CD integration, and enhanced documentation for users.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
NeoLoad needs protocol support, UI improvements, affordable pricing, better documentation, and refined reporting for large projects.
In-depth analysis tools found in the standalone LoadRunner analysis, such as graph merging and setting granularity, would be beneficial.
Assistant Consultant at Tata Consultancy
The database schema and everything, if they generate on the fly, that will be quite helpful, rather than creating it on our own.
Test Manager at Happiest Minds Technologies
The technical personnel are not able to fix issues quickly, which becomes problematic during critical situations.
Performance Test Analyst at Sensata Technologies
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
QA Analyst at a tech services company with 501-1,000 employees
The smallest license fee is very high, and there is no starter package at the moment.
Performance.Test.Consulting at a tech vendor with 201-500 employees
 

Setup Cost

OpenText Core Performance's pricing is scalable and cost-effective but perceived as higher compared to some competitors.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Tricentis NeoLoad is seen as cost-effective and flexible, adaptable to business needs, but costs can rise with expanded use.
As for the pricing of OpenText Core Performance Engineering (LoadRunner Cloud), I find it quite expensive compared to other products in the market.
Test Manager at Happiest Minds Technologies
It's delivering functionality, but we also use JMeter, which is free.
Partner at IS Nordic AS
OpenText LoadRunner Cloud pricing is flexible, offering a more affordable solution compared to the more expensive on-premise LoadRunner.
CTO at Marco Technology
 

Valuable Features

OpenText Core Performance offers scalable cloud-based testing with advanced analytics, integration, and automated reporting for global performance evaluations.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Tricentis NeoLoad offers easy script creation, integration, and comprehensive analysis for effective performance testing across various environments.
OpenText Core Performance Engineering (LoadRunner Cloud)'s advanced analytics help identify performance bottlenecks because whenever we are executing the test scripts, it shows a good analytics view where we can simply check which APIs are not performing well.
Test Manager at Happiest Minds Technologies
We can monitor CPU and memory utilization, and response times.
Performance Test Analyst at Sensata Technologies
A significant difference is in its depth of analysis.
Assistant Consultant at Tata Consultancy
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
QA Analyst at a tech services company with 501-1,000 employees
Most graphs can be configured with drag-and-drop, which is handy, and you get graphs suitable for reporting issues.
Performance.Test.Consulting at a tech vendor with 201-500 employees
 

Mindshare comparison

Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Core Performance Engineering (LoadRunner Cloud)8.6%
OpenText Professional Performance Engineering (LoadRunner Professional)12.7%
Apache JMeter11.7%
Other67.0%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.1%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other74.0%
Test Automation Tools
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Tricentis NeoLoad10.7%
OpenText Professional Performance Engineering (LoadRunner Professional)12.7%
Apache JMeter11.7%
Other64.9%
Performance Testing Tools
 

Featured Reviews

Jyoti Ranjan Behera - PeerSpot reviewer
Performance Test Analyst at Sensata Technologies
User-friendly features facilitate monitoring while support could be more responsive
I am satisfied with OpenText LoadRunner Cloud as a product, but the ticket resolution time is concerning. The technical personnel are not able to fix issues quickly, which becomes problematic during critical situations. Compared to previous support, I notice that while experts previously resolved issues immediately, current experts take more time to resolve issues, which is the main challenge we are facing. They are now lacking regional support, which takes more time than it used to. My suggestions for improvements to OpenText LoadRunner Cloud would be to have specific experts available who can resolve issues more quickly, as delays can impact project timelines significantly.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
reviewer2732589 - PeerSpot reviewer
senior test engineer at a manufacturing company with 10,001+ employees
Positive experience with seamless setup and responsive support but pricing and version compatibility need improvement
I'm not ready to share what areas of Tricentis NeoLoad have room for improvement now. The price could be more friendly, and it was impossible to continue using the same version of Tricentis NeoLoad, as we were forced to move to the next version. Sometimes there were compatibility problems, and that was a major problem with backward compatibility issues.
report
Use our free recommendation engine to learn which Performance Testing Tools solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
6%
Comms Service Provider
6%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise30
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise12
Large Enterprise49
 

Questions from the Community

Do you recommend Micro Focus LoadRunner Cloud?
I absolutely recommend Micro Focus LoadRunner Cloud. In fact, I consider it to be one of the best performance testing...
What is your experience regarding pricing and costs for Micro Focus LoadRunner Cloud?
As for the pricing of OpenText Core Performance Engineering (LoadRunner Cloud), I find it quite expensive compared to...
What needs improvement with Micro Focus LoadRunner Cloud?
Regarding improvements in OpenText Core Performance Engineering (LoadRunner Cloud), the initial configuration where w...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool....
What is your primary use case for Neotys NeoLoad?
My relationship with Tricentis NeoLoad is that I implemented it during a trial period, and then they implemented some...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators ...
 

Also Known As

Micro Focus LoadRunner Cloud, StormRunner Load, LoadRunner Cloud, and Micro Focus StormRunner Load
No data available
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Alfa Bank, N Brown Group, University of Copenhagen, McGraw-Hill, Cognizant
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about Apache, Tricentis, Perforce and others in Performance Testing Tools. Updated: March 2026.
885,376 professionals have used our research since 2012.