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OpenText Core Endpoint Protection​ vs SonicWall Capture Client comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
47th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (45th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 1.3%, up from 0.7% compared to the previous year. The mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
SonicWall Capture Client0.8%
OpenText Core Endpoint Protection​1.3%
Other94.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"This software helps us understand any issues that may arise when someone is not at work."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"One thing that I like about Cortex XDR is its ability to detect all the suspicious or malicious binaries, and it can integrate with Palo Alto Firewall."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Its ease of installation is valuable; it has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Webroot pioneered integration of novel concepts in endpoint protection."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"The threat protection feature of SonicWall Capture Client is most valuable."
"The initial setup is straightforward."
"SonicWall Capture Client is the best endpoint security product I've ever used."
"SonicWall Capture Client has a serial number to connect to your firewall."
"SonicWall Capture Client's scalability is nice."
"Considering other products, SonicWall Capture Client has two differentiators."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"The solution serves as a very stable platform."
 

Cons

"There are some false positives."
"The playbooks could be improved to include more functionalities or actions."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Cortex XDR could be improved with more GUI features."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal."
"We were attacked by CryptoLock. It didn't protect us in the way we needed to and an attack was able to get through their defenses."
"We need more control over when upgrades to the app are rolled out."
"The biggest issue with SonicWall Capture Client is network latency."
"They should improve their user interface."
"The implementation is not easy."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems."
"It takes technical support too long to resolve an issue."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Cortex XDR’s pricing is very reasonable."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Very costly product."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Its cost is not much per month. Our price is a couple of bucks a user."
"The pricing is high."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"The solution is very cost-effective."
"From a pricing standpoint, I would rate it a four out of five."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"We evaluate other options using multiple choices, best value, management and functionality."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"The product is very expensive."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"You have to pay for the solution, and a lot of customers do not want to pay."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Computer Software Company
9%
Performing Arts
8%
Manufacturing Company
7%
Comms Service Provider
7%
Comms Service Provider
10%
Government
9%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile v...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of u...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Luton College
Find out what your peers are saying about OpenText Core Endpoint Protection​ vs. SonicWall Capture Client and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.