OpenText Business Process Monitoring vs SolarWinds AppOptics comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #44 with an average rating of 7.5, while SolarWinds is ranked #54. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 0.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

1,597 Views
1,565 Comparison Views

100% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

3,341 Views
2,071 Comparison Views

80% willing to recommend

OpenText Business Process M...

SolarWinds AppOptics

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds AppOptics are leading solutions in process monitoring and application performance management. SolarWinds AppOptics seems to have the upper hand in user satisfaction, largely due to its robust feature set and perceived value.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users value the comprehensive process visualization and integration capabilities of OpenText Business Process Monitoring. In contrast, SolarWinds AppOptics is praised for its extensive monitoring features, detailed analytics, and real-time performance data.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

User reviews suggest OpenText Business Process Monitoring could improve its data synchronization, reporting functionalities, and customer support. SolarWinds AppOptics could enhance its alert system, reduce the complexity of its configuration settings, and maintain high configurability while simplifying it for some users.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users report that OpenText Business Process Monitoring is relatively straightforward to deploy but occasionally lacks comprehensive customer support. SolarWinds AppOptics offers a user-friendly deployment experience and is noted for responsive customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

OpenText Business Process Monitoring is generally seen as cost-effective with a solid ROI, although some users find initial setup costs high. SolarWinds AppOptics, while perceived as more expensive, justifies its cost with a high ROI due to powerful features and increased operational efficiency.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds AppOptics Report (Updated: June 2026).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

54th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (62nd), Cloud Monitoring Software (42nd)

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Business Process Monitoring	0.6%
SolarWinds AppOptics	0.8%
Other	98.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Product allows business analysts to create the application with very little software development time needed."

"Ability to monitor multiple application protocols."

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."

"It's a solid application."

"AppNeta provides a range of products, all based around intelligent network testing algorithms."

"I have found the most valuable feature is application performance management."

"The sum solution, NTA, and DPA."

"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."

"Technical support is always live and they're supportive."

"The reporting of the solution is very good."

More SolarWinds AppOptics pros

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"The product has been discontinued."

"Customer support is pretty average and can use some improvement."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."

"The support is not too bad, but also not very good—it's quite standard."

"AppOptics would benefit from having a much more centralized view."

"The integration with Unix services should be a bit more straightforward."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."

"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."

More SolarWinds AppOptics cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"I believe the current licensing cost is reasonable."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

Performing Arts

Outsourcing Company

Financial Services Firm

13%

Construction Company

13%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Compared 12% of the time

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Compared 10% of the time

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IDERA Precise vs OpenText Business Process Monitoring

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New Relic vs SolarWinds AppOptics

Compared 11% of the time

Dynatrace vs SolarWinds AppOptics

Compared 7% of the time

Zabbix vs SolarWinds AppOptics

Compared 6% of the time

Splunk AppDynamics vs SolarWinds AppOptics

Compared 6% of the time

OpenText Real User Monitoring vs SolarWinds AppOptics

Compared 5% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

Download SolarWinds AppOptics product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

AppOptics, SolarWinds TraceView, Librato

Overview

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

June 2026

Free Report: OpenText Business Process Monitoring vs. SolarWinds AppOptics

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds AppOptics and other solutions. Updated: June 2026.

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