OpenText Business Process Monitoring vs SolarWinds AppOptics comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #40 with an average rating of 7.5, while SolarWinds is ranked #56. OpenText holds a 0.1% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

347 Views
340 Comparison Views

100% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

1,032 Views
619 Comparison Views

80% willing to recommend

OpenText Business Process M...

SolarWinds AppOptics

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds AppOptics are leading solutions in process monitoring and application performance management. SolarWinds AppOptics seems to have the upper hand in user satisfaction, largely due to its robust feature set and perceived value.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users value the comprehensive process visualization and integration capabilities of OpenText Business Process Monitoring. In contrast, SolarWinds AppOptics is praised for its extensive monitoring features, detailed analytics, and real-time performance data.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

User reviews suggest OpenText Business Process Monitoring could improve its data synchronization, reporting functionalities, and customer support. SolarWinds AppOptics could enhance its alert system, reduce the complexity of its configuration settings, and maintain high configurability while simplifying it for some users.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users report that OpenText Business Process Monitoring is relatively straightforward to deploy but occasionally lacks comprehensive customer support. SolarWinds AppOptics offers a user-friendly deployment experience and is noted for responsive customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

OpenText Business Process Monitoring is generally seen as cost-effective with a solid ROI, although some users find initial setup costs high. SolarWinds AppOptics, while perceived as more expensive, justifies its cost with a high ROI due to powerful features and increased operational efficiency.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds AppOptics Report (Updated: July 2025).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

56th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (57th), Cloud Monitoring Software (43rd)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"Technical support is always live and they're supportive."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"I have found the most valuable feature is application performance management."

"The product has a great dashboard."

"The reporting of the solution is very good."

"The sum solution, NTA, and DPA."

Cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"AppOptics would benefit from having a much more centralized view."

"I would like to see more integration with other tools that are available on the market."

"The integration with Unix services should be a bit more straightforward."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"The solution should be more user-friendly."

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"I believe the current licensing cost is reasonable."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

17%

Financial Services Firm

14%

Government

13%

Computer Software Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

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What needs improvement with Micro Focus Business Process Monitor?

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What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Comparisons

Dynatrace vs OpenText Business Process Monitoring

Compared 100% of the time

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Dynatrace vs SolarWinds AppOptics

Compared 29% of the time

New Relic vs SolarWinds AppOptics

Compared 17% of the time

Zabbix vs SolarWinds AppOptics

Compared 11% of the time

SolarWinds Server and Application Monitor vs SolarWinds AppOptics

Compared 10% of the time

Zenoss Cloud vs SolarWinds AppOptics

Compared 9% of the time

More SolarWinds AppOptics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download SolarWinds AppOptics product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

AppOptics, SolarWinds TraceView, Librato

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

July 2025

Free Report: OpenText Business Process Monitoring vs. SolarWinds AppOptics

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds AppOptics and other solutions. Updated: July 2025.

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