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OpenText AppWorks vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while SAP is ranked #4 with an average rating of 7.8. OpenText holds a 0.5% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.
OpenText AppWorks
Read 10 OpenText AppWorks reviews
  • 361 Views
  • 232 Comparison Views
100% willing to recommend
SAP Signavio Process Manager
Read 60 SAP Signavio Process Manager reviews
  • 6,695 Views
  • 4,434 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

SAP Signavio Process Manager and OpenText AppWorks compete in the business process management category. SAP Signavio seems to have the upper hand due to its user-friendly collaborative features and comprehensive functionality in process modeling.

Features: SAP Signavio offers a data-driven approach with strong modeling capabilities, Collaboration Hub, and version control. User reviews often highlight the ease of deployment and intuitive interface as major strengths. OpenText AppWorks is praised for its integration with third-party systems, scalable workflows, and dynamic case management, alongside robust monitoring capabilities.

Room for Improvement: SAP Signavio could enhance real-time collaboration, analytics, and integration with document management systems. There are also calls for improved customization and navigation capabilities. OpenText AppWorks is criticized for its user interface, lack of mobile compatibility, and absence of an archival function. Its integration model with new technologies and pricing structure need advancements.

Ease of Deployment and Customer Service: SAP Signavio supports Public Cloud, Private Cloud, and On-premises deployments with excellent customer service. It is generally easy to deploy with consistent technical support. OpenText AppWorks can be deployed on Hybrid Cloud and On-premises, offering adequate but less consistent support compared to SAP Signavio.

Pricing and ROI: SAP Signavio is moderately to highly priced but offers good value with enterprise flexibility. Negotiated licenses can aid cost management, with ROI often seen in process communication efficiencies. OpenText AppWorks is considered expensive, especially outside its base markets, necessitating negotiated pricing for value. Despite high costs, its ROI is generally good when long-term efficiency is measured.

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To learn more, read our detailed OpenText AppWorks vs. SAP Signavio Process Manager Report (Updated: April 2025).
Buyer's Guide
OpenText AppWorks vs. SAP Signavio Process Manager
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText AppWorks
Ranking in Business Process Management (BPM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Business Process Design (3rd)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Senthil Natarajan - PeerSpot reviewer
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.
Read full review
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most useful features is the code is customizable, we can make it our own."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
More OpenText AppWorks pros
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization."
"I like the collaboration and the real-time aspects of it."
"Process management/Process governance is what we think Signavio is very good at."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"The Collaboration Hub is especially useful for collaborative tasks and ensuring transparency across teams."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
More SAP Signavio Process Manager pros
 

Cons

"The integration could improve."
"The crucial missing element is the archival function."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"AppWorks could be improved by including BPM simulation."
"OpenText needs improvements in its integration model to align with newer integration types."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"There is room for improvement in the pricing structure."
More OpenText AppWorks cons
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"For us, it would help a lot if this solution had floating licenses."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"The solution’s pricing could be improved."
"Two executives cannot work on one modeling process simultaneously."
"The reporting is too slow and there is a limit of 250 processes."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
More SAP Signavio Process Manager cons
 

Pricing and Cost Advice

"AppWorks is pretty expensive."
"The price is on the higher side."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"There is a user-based perpetual license."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"I found the pricing of the solution to be moderate compared to other choices."
"The solution is quite expensive compared to other vendors."
"The solution is expensive."
"I think we're spending about $150,000 a year on licensing costs."
"The product is expensive."
"Lower than the competition with highly flexible licensing plans."
More SAP Signavio Process Manager pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Insurance Company
10%
Retailer
8%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
See all answers
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
See all answers
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
See all answers
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
See all answers
 

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Product Reports

Buyer's Guide
OpenText AppWorks
April 2025
OpenText AppWorks reportDownload OpenText AppWorks product report
Buyer's Guide
SAP Signavio Process Manager
April 2025
SAP Signavio Process Manager reportDownload SAP Signavio Process Manager product report
 

Also Known As

No data available
Signavio Process Editor
 

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP
 

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Buyer's Guide
OpenText AppWorks vs. SAP Signavio Process Manager
April 2025
Free Report: OpenText AppWorks vs. SAP Signavio Process Manager
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