OpenText Process Automation vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #17 with an average rating of 7.7, while SAP is ranked #4 with an average rating of 8.1. OpenText holds a 0.6% mindshare in BPM, compared to SAP’s 7.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

795 Views
413 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 61 SAP Signavio Process Manager reviews

12,164 Views
6,204 Comparison Views

90% willing to recommend

OpenText Process Automation

SAP Signavio Process Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

SAP Signavio Process Manager and OpenText Process Automation compete in the business process management category. SAP Signavio appears to have the upper hand with its robust integration features and ease of use.

Features: SAP Signavio Process Manager offers integration capabilities crucial for identifying bottlenecks, real-time collaboration among global teams, and an intuitive web-based interface. It also provides a reliable repository and version control for process management. OpenText Process Automation focuses on integration with third-party systems, low-code development, and comprehensive monitoring features that enhance efficiencies in dynamic case management.

Room for Improvement: SAP Signavio Process Manager should enhance workflow automation, document management integration, and customization of user experiences. Licensing flexibility and additional collaboration capabilities are potential areas for improvement. OpenText Process Automation can improve its user interface design, broaden integration capabilities, and enhance mobile compatibility, particularly in archival functions.

Ease of Deployment and Customer Service: SAP Signavio Process Manager supports seamless deployments both in cloud and on-premises environments, backed by responsive global technical teams, though challenges can arise with on-premises versions. OpenText Process Automation also supports various deployment environments but occasionally struggles with streamlined customer support, especially in integration guidance.

Pricing and ROI: SAP Signavio Process Manager is considered expensive, with substantial investment needed post-SAP acquisition for training and process development, delivering ROI mainly in process visibility improvements. OpenText Process Automation is similarly priced but emphasizes flexible licensing. Its ROI often aligns with strategic process improvements than cost savings.

To learn more, read our detailed OpenText Process Automation vs. SAP Signavio Process Manager Report (Updated: July 2025).

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (3rd)

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 0.6%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.6%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Enas Selim

Product Manager at Diyar United Company

Transforming banking process documentation with effective collaboration tools

The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"Its customer support is reliable and easy to approach."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"One of the most useful features is the code is customizable, we can make it our own."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

More OpenText Process Automation pros

"The Collaboration Hub is especially useful for collaborative tasks and ensuring transparency across teams."

"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."

"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."

"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."

"SAP Signavio Process Manager is a good solution that can be used in various organizations."

"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."

"This solution is innovative and simple to use."

"SAP Signavio Process Manager is very responsive."

More SAP Signavio Process Manager pros

Cons

"The solution needs to continue to enhance the low-coding feature within the product itself."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"The crucial missing element is the archival function."

"AppWorks could be improved by including BPM simulation."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"The integration could improve."

More OpenText Process Automation cons

"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."

"Its reporting feature could have customization options."

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."

"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."

"There is always room for improvement is the capability of integration with other solutions."

"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."

"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"The price is on the higher side."

"AppWorks is pretty expensive."

"There is a user-based perpetual license."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"SAP Signavio charges a lot of money."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"The product is expensive."

"We are using the free trial version."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

14%

Financial Services Firm

10%

Computer Software Company

Government

Manufacturing Company

13%

Financial Services Firm

11%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

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What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

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Compared 23% of the time

Pega Platform vs OpenText Process Automation

Compared 17% of the time

Appian vs OpenText Process Automation

Compared 17% of the time

Mendix vs OpenText Process Automation

Compared 12% of the time

ServiceNow Now Platform vs OpenText Process Automation

Compared 12% of the time

More OpenText Process Automation Competitors

Celonis vs SAP Signavio Process Manager

Compared 34% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 10% of the time

Camunda vs SAP Signavio Process Manager

Compared 6% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

OpenText Process Automation

August 2025

Download OpenText Process Automation product report

Buyer's Guide

SAP Signavio Process Manager

July 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

July 2025

Free Report: OpenText Process Automation vs. SAP Signavio Process Manager

Find out what your peers are saying about OpenText Process Automation vs. SAP Signavio Process Manager and other solutions. Updated: July 2025.

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