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OpenText ALM / Quality Center vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText ALM boosts testing efficiency, improving management visibility, cost savings, traceability, and mapping test cases to requirements.
Sentiment score
7.6
Early adopters report significant labor, time, and cost savings, with up to 70% reduction in testing times and 583% ROI.
It acts as an enabler for effective test and program management.
 

Customer Service

Sentiment score
6.2
OpenText ALM/Quality Center's customer service varies, with effective high-level support but delays and mixed expertise at lower levels.
Sentiment score
6.6
Worksoft Certify's customer support is generally responsive and improving, but varies in quality and faces occasional communication barriers.
Technical support has been excellent.
Quality is always high yet not perfect.
 

Scalability Issues

Sentiment score
7.3
OpenText ALM Quality Center is praised for scalability, handling many users well, though licensing and resources can be restrictive.
Sentiment score
7.7
Worksoft Certify is scalable with advanced features but faces challenges like licensing, supporting large-scale projects and customizable output.
 

Stability Issues

Sentiment score
7.2
Users find OpenText ALM stable, with occasional lags under heavy load, but overall high reliability and uptime with proper setup.
Sentiment score
7.2
Certify is stable and reliable for daily use, with occasional issues primarily related to specific components and resource limitations.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

OpenText ALM faces high costs, complex interface, limited browser compatibility, and lacks flexible integration with Agile processes and tools.
Worksoft Certify needs improved performance, user interface simplification, better integration, enhanced technical support, and more intuitive documentation and training resources.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
 

Setup Cost

OpenText ALM/Quality Center's high pricing necessitates strategic financial planning, with costs varying by deployment, user volume, and licensing.
Worksoft Certify's licensing is costly but justified by stability, offering various options and flexible concurrent licensing for global teams.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

OpenText ALM / Quality Center offers robust traceability, integration, and scalability for managing manual and automated testing efficiently.
Worksoft Certify offers codeless automation with drag-and-drop, reusable tests, and seamless integration, enhancing efficiency and flexibility across environments.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
 

Categories and Ranking

OpenText ALM / Quality Center
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Application Lifecycle Management (ALM) Suites (4th), Test Management Tools (1st)
Worksoft Certify
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
Functional Testing Tools (10th), API Testing Tools (9th), Test Automation Tools (10th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. OpenText ALM / Quality Center is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.6%, up 5.5% compared to last year.
Worksoft Certify, on the other hand, focuses on Test Automation Tools, holds 4.3% mindshare, down 4.5% since last year.
Application Lifecycle Management (ALM) Suites
Test Automation Tools
 

Featured Reviews

Paul Grossman - PeerSpot reviewer
Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.
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Top Industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
4%
Manufacturing Company
18%
Retailer
11%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
No data available
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: April 2025.
851,451 professionals have used our research since 2012.