OmniPeek and ServiceNow Cloud Observability compete in network and cloud analytics. ServiceNow appears to have the upper hand due to its comprehensive capabilities and extensive features.
Features: OmniPeek offers detailed packet analysis tools, real-time network diagnostics, and a user-friendly interface. ServiceNow Cloud Observability includes extensive cloud monitoring, advanced alerting systems, and seamless integration capabilities. ServiceNow's comprehensive features lead to greater user satisfaction.
Room for Improvement: OmniPeek needs better scalability, enhanced integration with other tools, and an improved user interface. ServiceNow Cloud Observability requires more flexible customization options, better reporting features, and enhanced dashboard capabilities. Both products have specific areas for enhancement based on user feedback.
Ease of Deployment and Customer Service: OmniPeek has straightforward deployment but users desire more responsive customer service. ServiceNow Cloud Observability has a complex deployment process but provides excellent customer support. OmniPeek is easier to deploy, while ServiceNow stands out in customer service.
Pricing and ROI: OmniPeek offers competitive pricing, quick ROI, and affordability. ServiceNow Cloud Observability is more expensive but delivers significant long-term value and ROI. Users find OmniPeek cost-effective, though ServiceNow provides superior long-term returns despite higher costs.
| Product | Market Share (%) |
|---|---|
| OmniPeek | 0.4% |
| ServiceNow Cloud Observability | 0.5% |
| Other | 99.1% |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.
Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.
Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.
Omnipeek is effective for small offices to large enterprise data centers.
Omnipeek Benefits
Omnipeek Features
ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports.
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