Okta Workforce Identity vs Zscaler Zero Trust Exchange Platform comparison

Okta and Zscaler are both solutions in the ZTNA as a Service category. Okta is ranked #7 with an average rating of 8.5, while Zscaler is ranked #1 with an average rating of 8.6. Okta holds a 1.9% mindshare in ZaaS, compared to Zscaler’s 17.4% mindshare. Additionally, 94% of Okta users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Okta Workforce Identity and Zscaler Zero Trust Exchange Platform are prominent competitors in the identity and access management category. Based on feature offerings and user experience, Okta seems to have the upper hand due to its advanced provisioning capabilities and ease of integration.

Features: Okta Workforce Identity offers sophisticated user and app management with advanced provisioning and de-provisioning capabilities. It supports a wide array of MFA options and integrates seamlessly with Active Directory, making it versatile across different platforms and device types. Zscaler Zero Trust Exchange Platform shines in providing seamless VPN-like connectivity with its strong DLP features, secure browser experiences, and the ability to bypass gateway security challenges effectively.

Room for Improvement: Okta Workforce Identity requires enhancements in reporting, lifecycle management, and third-party integrations. Its pricing can be prohibitive for small to medium businesses and lacks a hybrid deployment model. Zscaler’s areas for improvement include enhancing its DLP capabilities for web traffic, improving its user interface, and security notifications. The pricing structure is also considered high, especially in a multi-tenant environment, which may not appeal as much as single-tenant solutions.

Ease of Deployment and Customer Service: Both Okta Workforce Identity and Zscaler support public, private, and hybrid cloud deployments. Okta is recognized for its easy deployment, whereas Zscaler's seamless integration is offset by some reports of latency issues. Customer service for Okta is viewed as mixed, with some complaints about slow response, while Zscaler is acknowledged for efficient inquiry handling and solid support.

Pricing and ROI: Okta Workforce Identity is viewed as high-priced for smaller enterprises but offers good pricing for larger companies due to its centralized security capabilities, which enhance ROI. Zscaler similarly has a higher cost, particularly with the gateway aspect, yet offers scalability with user count. It provides robust integrations that justify the cost in larger-scale deployments, contributing to acknowledged ROI through security improvements and operational efficiency gains.

To learn more, read our detailed Okta Workforce Identity vs. Zscaler Zero Trust Exchange Platform Report (Updated: September 2025).

Buyer's Guide

Okta Workforce Identity vs. Zscaler Zero Trust Exchange Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2025, in the ZTNA as a Service category, the mindshare of iboss is 2.4%, up from 1.3% compared to the previous year. The mindshare of Okta Workforce Identity is 1.9%, down from 2.0% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.4%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
Zscaler Zero Trust Exchange Platform	17.4%
Okta Workforce Identity	1.9%
iboss	2.4%
Other	78.30000000000001%

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

Authentication process improves security with quick and intuitive user interface

The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The console is cloud-based, which is something I really appreciate."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

More iboss pros

"The most valuable features are ease of operation and visibility."

"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."

"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."

"One of the best features of Okta Workforce Identity is its integration with different SaaS applications, which makes it a better product than the competitors."

"A solution that's easy to use, stable, and reliable."

"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."

"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."

"The solution so far has been very stable."

More Okta Workforce Identity pros

"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."

"The customer service and support are very good."

"The product provides a seamless user experience."

"Has a good zero trust feature."

"The solution is cloud-based with the latest inspection engines, which I find to be amazing."

"I like the web filtering capabilities."

"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."

More Zscaler Zero Trust Exchange Platform pros

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes, obviously, there are bugs."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."

"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."

"There are some issues with the interface that can be improved."

"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."

"Support could be a bit faster."

"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."

"RESTful Web Service calls and their response seem a bit slow."

"Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning."

More Okta Workforce Identity cons

"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."

"Sometimes, support takes time since the solution has some bugs that need fixing."

"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."

"Zscaler CASB should include integrations with other SaaS applications."

"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."

"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."

"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."

"Sometimes, support takes time since the solution has some bugs that need fixing."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."

"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."

"The product's price is high. For each feature, a certain payment is required."

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"

"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."

"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."

"The price of the solution is good."

"The price of this product could be lower."

More Okta Workforce Identity pricing and cost advice

"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"The solution has increased prices this year."

"It's an affordable solution"

"In the long run, cloud services are not inherently costly."

"The pricing is quite high, especially when it comes to the gateway."

"There is definitely an ROI."

"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	16
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	11
Large Enterprise	41

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on...

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What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

See all answers

What needs improvement with Okta Workforce Identity?

Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit auth...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

See all answers

Comparisons

Netskope vs iboss

Compared 14% of the time

Zscaler Internet Access vs iboss

Compared 13% of the time

Cisco Umbrella vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Lightspeed Filter vs iboss

Compared 4% of the time

More iboss Competitors

Microsoft Entra ID vs Okta Workforce Identity

Compared 17% of the time

SailPoint Identity Security Cloud vs Okta Workforce Identity

Compared 13% of the time

Saviynt vs Okta Workforce Identity

Compared 7% of the time

Google Cloud Identity vs Okta Workforce Identity

Compared 7% of the time

IBM Security Verify Access vs Okta Workforce Identity

Compared 2% of the time

More Okta Workforce Identity Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 11% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

October 2025

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Buyer's Guide

Okta Workforce Identity

October 2025

Download Okta Workforce Identity product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

October 2025

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

No data available

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

Okta

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Siemens, AutoNation, GE, NOV

Buyer's Guide

Okta Workforce Identity vs. Zscaler Zero Trust Exchange Platform

September 2025

Free Report: Okta Workforce Identity vs. Zscaler Zero Trust Exchange Platform

Find out what your peers are saying about Okta Workforce Identity vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2025.

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