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Odoo vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
7th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (9th)
Oracle CX Sales
Ranking in CRM
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (6th), Sales Force Automation (6th)
 

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of Odoo is 4.5%, up from 3.0% compared to the previous year. The mindshare of Oracle CX Sales is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
Uday Kiran B - PeerSpot reviewer
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything
The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Odoo is highly scalable."
"It is a stable platform."
"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"The integration with other systems is easy."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"the Oracle CX Sales Eloqua module is very useful."
"The lead and opportunity management features are valuable."
"It covers sales very well."
"Stability depends on the implementation, but overall, it's quite high."
"The analytics features in Oracle CX Sales are good."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
 

Cons

"There are features that cannot be opened in the community edition and from a user perspective."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"The sales model is not the best, and it lacks certain features."
"Odoo's documentation needs improvement, as there are areas that are not well-documented."
"Odoo does not provide integration with other third-party apps like Shopify."
"There is a lack of resources for specialized Odoo professionals."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"Odoo has room for improvement in industry-specific features."
"They could provide more integrated AI features as part of the platform rather than as a separate offering."
"Support is very poor."
"The tool must allow developers to check logs."
"You can get disconnected if you do not have a strong, reliable internet connection."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."
"The interface of Oracle CX Sales could be more user-friendly."
 

Pricing and Cost Advice

"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."
"Odoo is an open-source tool. I don't have to pay for it."
"I would rate the price as a one out of ten, with ten being the most expensive."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"The solution is reasonably priced compared to other tools."
"The product is pricey."
"The price is reasonable."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
"The product pricing is reasonable compared to other solutions in the market."
"It's expensive, but worth the money."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
9%
Educational Organization
6%
Manufacturing Company
17%
Computer Software Company
12%
Financial Services Firm
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
 

Comparisons

 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

Information Not Available
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Odoo vs. Oracle CX Sales and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.