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Norton Small Business vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (13th), SSL VPN (6th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.3%, up from 0.9% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The solution detects viruses very, very fast."
"The performance is fine."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"Speed"
"It monitors traffic and keeps us from getting ransomware or other viruses."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Auto-Remediation"
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
 

Cons

"I would like to see Norton 360 improve the speed of its cloud backup."
"There's a need for enhanced security measures."
"Norton 360’s features for device optimization could be better."
"The tool should be easily available in the market and should be cheaper."
"One area where Norton 360 could improve is the constant push for upselling."
"The tool's price is an area of concern where improvements are required."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The updates must be less frequent."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
 

Pricing and Cost Advice

"The price is fairly acceptable."
"The solution is cost-effective."
"The tool has a yearly licensing."
"It is an inexpensive product. We purchase its yearly license."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The solution is very cost-effective."
"It is relatively cheap."
"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"The pricing is high."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
18%
Real Estate/Law Firm
13%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Norton Small Business vs. Webroot Business Endpoint Protection and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.