Try our new research platform with insights from 80,000+ expert users

Norton Small Business vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
7.5
Trellix Endpoint Security offers robust protection with reduced threat response time and ROI, despite high costs and occasional inaccuracies.
 

Customer Service

Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
7.9
Trellix ENS support is praised for 24/7 access but criticized for delays, regional disparities, and module compatibility issues.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
8.5
Trellix Endpoint Security is praised for its scalability and ease of deployment, though expertise is needed for optimal configuration.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
7.5
Trellix Endpoint Security is generally stable and reliable, with deployment challenges but receiving regular updates and solid ratings.
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Trellix ENS needs improved compatibility, UI, performance, customization, support, integration, pricing, and automation to meet user expectations.
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Trellix ENS offers competitive pricing and value, with scalable discounts and essential features, despite not being the cheapest.
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Trellix Endpoint Security provides comprehensive threat protection, centralized management, and AI-driven capabilities for robust network security and usability.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (13th), SSL VPN (6th)
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Detection and Response (EDR) (20th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.3%, up from 0.9% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Norton Small Business vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.