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NinjaOne vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (32nd), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
11th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Active Directory Management (10th)
 

Mindshare comparison

As of August 2025, in the Server Monitoring category, the mindshare of NinjaOne is 2.2%, up from 1.5% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
VIVEK PATHAK - PeerSpot reviewer
Offering reasonably good dashboarding features but needs to improve the application performance monitoring
My company uses Riverbed for application performance monitoring. I was doing research so that I could understand if SolarWinds Server and Application Monitor provide APM capabilities similar to Riverbed, which allows our company to get a packet capture of an entire session, and on the basis of it, we look at the application performance monitoring part. With SolarWinds Server and Application Monitor, my company does SNMP polling, so it can drag an entire session, but it focuses more on availability, CPU memory, and server connection status. In Riverbed, my company catches an entire system, so when we deal with two applications, we have end-to-end app visibility. All the application monitoring happens through Riverbed. Our company's main problem is that, as of now, we have two different products in our organization, and we don't want to continue with the multiple products currently. I wanted to understand if SolarWinds Server and Application Monitor already have capabilities like Riverbed, and if they do, then I wanted to figure out why our company should not go with SolarWinds and why we are using products from multiple vendors. My company needs to continue with either Riverbed or SolarWinds. I wanted to see which products are good for the organization and how much I want to continue with Riverbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne's best feature is its monitoring."
"It just works as advertised and serves the purpose for which we got it."
"The software's automation tools have solved critical deployment problems for small businesses."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The tool's most valuable feature is third-party application updates."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"SolarWinds is a very stable platform compared to others on the market."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"The most valuable feature is the Access Rights Manager."
 

Cons

"The network monitoring needs to be improved."
"I would like to see more scripts for PowerShell commands."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"The product needs to reduce its price."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
 

Pricing and Cost Advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"The tool is available for my company at a good price point."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about NinjaOne vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.