NinjaOne vs SolarWinds Server and Application Monitor comparison

NinjaOne and SolarWinds are both solutions in the Server Monitoring category. NinjaOne is ranked #8 with an average rating of 7.7, while SolarWinds is ranked #11 with an average rating of 7.4. NinjaOne holds a 2.1% mindshare in SM, compared to SolarWinds’s 2.6% mindshare. Additionally, 94% of NinjaOne users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

NinjaOne

Read 18 NinjaOne reviews

665 Views
270 Comparison Views

94% willing to recommend

SolarWinds Server and Appli...

Read 42 SolarWinds Server and Application Monitor reviews

832 Views
149 Comparison Views

89% willing to recommend

NinjaOne

SolarWinds Server and Appli...

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Executive SummaryUpdated on Aug 6, 2024

SolarWinds Server and Application Monitor and NinjaOne compete in the monitoring and IT management space. While SolarWinds offers robust capabilities, NinjaOne is preferred by users for its user-friendliness.

Features: SolarWinds Server and Application Monitor provides detailed performance monitoring, real-time alerts, and extensive reporting. NinjaOne offers comprehensive remote management, patch management, and integration capabilities. Users prefer NinjaOne's easier multi-tool integration.

Room for Improvement: SolarWinds needs a more intuitive setup process, better customer support, and streamlined updates. NinjaOne could improve in broader application monitoring, advanced reporting features, and expanding its feature set.

Ease of Deployment and Customer Service: SolarWinds deployment can be complex, needing significant configuration, with average customer service. NinjaOne has a smoother deployment process and excellent customer service. Users find NinjaOne simpler to implement.

Pricing and ROI: SolarWinds Server and Application Monitor has a higher setup cost but offers good ROI with its extensive monitoring. NinjaOne provides a competitive price with quicker ROI due to its efficient functionality and lower total cost of ownership.

To learn more, read our detailed NinjaOne vs. SolarWinds Server and Application Monitor Report (Updated: June 2025).

Buyer's Guide

NinjaOne vs. SolarWinds Server and Application Monitor

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Server Monitoring

8th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

SolarWinds Server and Appli...

Ranking in Server Monitoring

11th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (10th)

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of NinjaOne is 2.1%, up from 1.4% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Carlos Camargo

Senior Operations Manager at Sencinet

Provides user-friendly API features and has straightforward deployment process

One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"Good at managing updates and for remote support."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

More NinjaOne pros

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."

"The more valuable feature of this solution is the Exchange feature."

"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."

"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."

"The most valuable feature of the solution is its interface, which is used for monitoring."

"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."

"I'd rate technical support at eight out of ten. They are helpful and fast."

More SolarWinds Server and Application Monitor pros

Cons

"I want NinjaOne to improve the reports."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"NinjaOne's dashboard could be easier to use."

More NinjaOne cons

"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"The current script monitoring feature has limitations, especially when dealing with custom scripts."

"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"Downside of the tools is the web console are hung or crash. It need to improve the performance."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"The product's pricing depends on the number of PCs or devices."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"The solution is overpriced in terms of application management."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

More SolarWinds Server and Application Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Government

Retailer

Financial Services Firm

Educational Organization

19%

Computer Software Company

11%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

See all answers

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Product Reports

Buyer's Guide

NinjaOne

June 2025

Download NinjaOne product report

Buyer's Guide

SolarWinds Server and Application Monitor

June 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

No data available

SolarWinds SAM

Overview

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

Status Pros, Mitchell and Company

Andr. L. Riis AS, NetSuite

Buyer's Guide

NinjaOne vs. SolarWinds Server and Application Monitor

June 2025

Free Report: NinjaOne vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about NinjaOne vs. SolarWinds Server and Application Monitor and other solutions. Updated: June 2025.

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