SolarWinds Server and Application Monitor and NinjaOne compete in the monitoring and IT management space. While SolarWinds offers robust capabilities, NinjaOne is preferred by users for its user-friendliness.
Features: SolarWinds Server and Application Monitor provides detailed performance monitoring, real-time alerts, and extensive reporting. NinjaOne offers comprehensive remote management, patch management, and integration capabilities. Users prefer NinjaOne's easier multi-tool integration.
Room for Improvement: SolarWinds needs a more intuitive setup process, better customer support, and streamlined updates. NinjaOne could improve in broader application monitoring, advanced reporting features, and expanding its feature set.
Ease of Deployment and Customer Service: SolarWinds deployment can be complex, needing significant configuration, with average customer service. NinjaOne has a smoother deployment process and excellent customer service. Users find NinjaOne simpler to implement.
Pricing and ROI: SolarWinds Server and Application Monitor has a higher setup cost but offers good ROI with its extensive monitoring. NinjaOne provides a competitive price with quicker ROI due to its efficient functionality and lower total cost of ownership.
| Product | Market Share (%) |
|---|---|
| NinjaOne | 2.5% |
| SolarWinds Server and Application Monitor | 2.8% |
| Other | 94.7% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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