NinjaOne vs SolarWinds Server and Application Monitor comparison

NinjaOne and SolarWinds are both solutions in the Server Monitoring category. NinjaOne is ranked #11 with an average rating of 7.7, while SolarWinds is ranked #9 with an average rating of 7.3. NinjaOne holds a 1.9% mindshare in SM, compared to SolarWinds’s 2.6% mindshare. Additionally, 94% of NinjaOne users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

NinjaOne

Read 18 NinjaOne reviews

750 Views
396 Comparison Views

94% willing to recommend

SolarWinds Server and Appli...

Read 42 SolarWinds Server and Application Monitor reviews

1,122 Views
747 Comparison Views

89% willing to recommend

NinjaOne

SolarWinds Server and Appli...

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Executive SummaryUpdated on Aug 6, 2024

SolarWinds Server and Application Monitor and NinjaOne compete in the monitoring and IT management space. While SolarWinds offers robust capabilities, NinjaOne is preferred by users for its user-friendliness.

Features: SolarWinds Server and Application Monitor provides detailed performance monitoring, real-time alerts, and extensive reporting. NinjaOne offers comprehensive remote management, patch management, and integration capabilities. Users prefer NinjaOne's easier multi-tool integration.

Room for Improvement: SolarWinds needs a more intuitive setup process, better customer support, and streamlined updates. NinjaOne could improve in broader application monitoring, advanced reporting features, and expanding its feature set.

Ease of Deployment and Customer Service: SolarWinds deployment can be complex, needing significant configuration, with average customer service. NinjaOne has a smoother deployment process and excellent customer service. Users find NinjaOne simpler to implement.

Pricing and ROI: SolarWinds Server and Application Monitor has a higher setup cost but offers good ROI with its extensive monitoring. NinjaOne provides a competitive price with quicker ROI due to its efficient functionality and lower total cost of ownership.

To learn more, read our detailed NinjaOne vs. SolarWinds Server and Application Monitor Report (Updated: April 2025).

Buyer's Guide

NinjaOne vs. SolarWinds Server and Application Monitor

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Server Monitoring

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)

SolarWinds Server and Appli...

Ranking in Server Monitoring

9th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (16th), Active Directory Management (12th)

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of NinjaOne is 1.9%, up from 1.4% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important aspect of this tool is the security it provides our company."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The installation is easy, it only took two minutes."

"The software's automation tools have solved critical deployment problems for small businesses."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The customer support at NinjaOne is excellent, rated ten out of ten."

More NinjaOne pros

"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."

"The more valuable feature of this solution is the Exchange feature."

"Features like monitoring and infrastructure dependency mapping are valuable to us."

"The most valuable feature of the solution is its interface, which is used for monitoring."

"SSL Certificate Monitoring and Expiry Alerting"

"It's good at monitoring system-specific things like ports, services."

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."

"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."

More SolarWinds Server and Application Monitor pros

Cons

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"NinjaOne's dashboard could be easier to use."

"NinjaOne's reporting module is cumbersome."

"The graphical user interface could be improved."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The network monitoring needs to be improved."

More NinjaOne cons

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"The product needs to reduce its price."

"Some custom applications cannot be monitored, and a lot more applications need to be included."

"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

"I like the pricing for this SolarWinds product."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"The tool is available for my company at a good price point."

"The price is too high."

"The solution is overpriced in terms of application management."

More SolarWinds Server and Application Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Government

Retailer

Manufacturing Company

Educational Organization

37%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

See all answers

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Product Reports

Buyer's Guide

NinjaOne

April 2025

Download NinjaOne product report

Buyer's Guide

SolarWinds Server and Application Monitor

April 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

No data available

SolarWinds SAM

Overview

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

Status Pros, Mitchell and Company

Andr. L. Riis AS, NetSuite

Buyer's Guide

NinjaOne vs. SolarWinds Server and Application Monitor

April 2025

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