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Prisma Cloud by Palo Alto Networks vs ngrok comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users save time and resources with ngrok's easy setup, facilitating API connectivity and reducing project and testing efforts.
Sentiment score
6.9
Prisma Cloud boosts productivity, enhances security, and delivers high ROI by automating processes and reducing manual testing needs.
Since we were using the free tier, it was giving us very good savings on resources and time.
Full Stack Developer Intern at Singularium Technologies
I have saved time from sharing screens, taking screenshots, and creating presentations, which is now streamlined to just pushing projects to ngrok for access, saving me about eight to ten hours a month.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
As for time, I saved at least seven or eight hours that I would have spent trying to find a solution to the API gateway connectivity issue I faced.
AI Engineer at a tech vendor with 10,001+ employees
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Ngrok support is praised for its proactivity and effectiveness; paid users report faster responses, while resources aid all users.
Sentiment score
7.1
Palo Alto Networks' technical support is praised for responsiveness, though regional inconsistencies and response time improvements are noted.
we were able to get our solution
Data Engineer at a outsourcing company with 201-500 employees
The customer support was really amazing, as they have always been proactive in responding to our queries or issues related to access.
Lead Engineer Senior Forntend Developer at Adobe
The customer support was pretty helpful for them.
Full Stack Developer Intern at Singularium Technologies
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would give them 10 out of 10.
Sector Manager at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
6.8
Ngrok is praised for its scalability, effectively supporting multiple projects and user satisfaction across varying usage levels.
Sentiment score
7.6
Prisma Cloud offers scalable, flexible multi-cloud solutions with easy deployment, strong automation, API support, and high scalability ratings.
ngrok is highly scalable, allowing multiple servers or URLs created within the same account, facilitating smooth collaboration among multiple teams and developers.
Lead Engineer Senior Forntend Developer at Adobe
The product is scalable and stands out for me as a 10.
Developer at Probus Insurance Broker Pvt
Ngrok is also scalable.
Data Engineer at a outsourcing company with 201-500 employees
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
 

Stability Issues

Sentiment score
8.8
Ngrok is praised for its stability and scalability, with users preferring it for its reliability despite free tier limitations.
Sentiment score
7.9
Prisma Cloud is praised for its high stability, reliability, and effective troubleshooting, with minor well-managed issues.
ngrok is very stable, as we have not faced issues while running multiple servers and APIs.
Lead Engineer Senior Forntend Developer at Adobe
ngrok has been stable for the amount of time I have used it.
AI Engineer at a tech vendor with 10,001+ employees
ngrok has been stable since I started using it, although there are some restrictions due to the free tier.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
 

Room For Improvement

Users request improved pricing, more flexible features, better documentation, and integration, while addressing latency, security, and error clarity.
Prisma Cloud struggles with integration, UI, automation, cloud coverage, reporting, support, and pricing, hindering broader adoption and usability.
Making persistent tunnels and reserved URLs more flexible in the lower plans would change my workflow by reducing repeated setup and making webhook testing and demos faster.
AI Researcher and Full Stack Developer at ADP
In terms of features, ngrok is very feature-rich and reliable.
Lead Engineer Senior Forntend Developer at Adobe
Many people prefer an open source alternative such as a local tool over ngrok.
Full Stack Developer Intern at Singularium Technologies
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

Ngrok pricing is affordable and user-friendly, with a free tier and reasonable paid plans, despite some Indian competitiveness concerns.
Prisma Cloud's complex pricing is offset by comprehensive features, offering cost efficiency with strategic planning despite hidden costs.
The pricing is quite good, especially for the features it provides.
Lead Engineer Senior Forntend Developer at Adobe
I mainly used the free version for my personal and company needs as the main user, so I did not have to pay for anything.
Artificial Intelligence Engineer at Probus Insurance Broker Pvt
However, it could be cheaper in India.
AI Engineer at Probus Insurance Broker Limited
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
Prisma's price is pretty high, but it's a good product, and you get what you paid for, especially if you're working in a containerized environment.
Cloud Security Engineer at Fast
 

Valuable Features

Ngrok offers valuable features like secure tunnels, request inspection, real-time testing, and user-friendly integration, saving developers time.
Prisma Cloud offers advanced cloud security with continuous monitoring, automation, and centralized management, enhancing operational efficiency across industries.
There is a specific feature for request replay that makes it very useful for debugging and testing whenever a request has been hit with ngrok.
Lead Engineer Senior Forntend Developer at Adobe
ngrok has positively impacted my organization for development and testing purposes, making it very easy for my teammate to check a website or my local machine code for review.
Artificial Intelligence Engineer at Probus Insurance Broker Pvt
It works as a web inspector and is very useful for debugging webhooks and APIs.
AI Engineer at Probus Insurance Broker Limited
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Overall, the most valuable features for us in Prisma Cloud are those that provide visibility, ensure compliance with regulations, and help us align our on-premises servers and cloud environments with mandated security standards.
Architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

ngrok
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
IT Governance (2nd)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ngrok is designed for IT Governance and holds a mindshare of 1.0%.
Prisma Cloud by Palo Alto Networks, on the other hand, focuses on Cloud-Native Application Protection Platforms (CNAPP), holds 10.7% mindshare, down 16.6% since last year.
IT Governance Mindshare Distribution
ProductMindshare (%)
ngrok1.0%
RSA Archer20.7%
MetricStream14.8%
Other63.5%
IT Governance
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks10.7%
Wiz13.1%
Microsoft Defender for Cloud7.8%
Other68.4%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Suraj Jha - PeerSpot reviewer
AI Engineer at Probus Insurance Broker Limited
Generated secure public links has streamlined testing workflows and daily project sharing
ngrok has positively impacted my organization by making development easier because we can check and generate our public URL. It is saving more time, reducing stress, and allowing us to work faster. We can share a link with our teammates so we can check it and do everything we need. After using ngrok for our first project, which was HTML to Base64, HTML to PDF, and PDF to Base64, it worked on the first attempt, so we saved a lot of time. Then we generated our main server, uploaded it to our server, and generated its API. Because of ngrok, we saved two or three days on that project.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Top Industries

By visitors reading reviews
Insurance Company
43%
Construction Company
17%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise15
Large Enterprise7
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for ngrok?
I primarily use ngrok in the free tier, which is superb. The setup is easy, and the documentation is outstanding, making it easy to resolve any issues I face without needing to contact customer sup...
What needs improvement with ngrok?
One improvement I have noticed is when configuring integrations with external APIs like Slack. After a machine or session restart, I have to generate a new URL, forcing me to change the webhooks in...
What is your primary use case for ngrok?
In my AI automation field, I have been working for around eight to twelve months. The main use case where ngrok comes into the picture is when I create any development projects, which can be coded ...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about RSA, ngrok, Qualys and others in IT Governance. Updated: June 2026.
899,645 professionals have used our research since 2012.