Newgen OmniFlow and SS&C Blue Prism compete in the automation solutions category. Newgen OmniFlow is preferred for its cost-effectiveness and customer support, while SS&C Blue Prism is recognized for its advanced features and premium pricing.
Features: Newgen OmniFlow is recognized for its robust process orchestration, easy integration with existing systems, and a user-friendly interface, making task automation easier. SS&C Blue Prism stands out with sophisticated analytics, scalable automation, and detailed workflow conditions, providing a comprehensive automation solution.
Room for Improvement: Newgen OmniFlow could improve its scalability and enhance its analytics offerings to compete better with high-end solutions. Additionally, expanding its advanced feature set could help it cater to a broader range of complex use cases. SS&C Blue Prism would benefit from reducing its setup complexity and costs while broadening its support for quicker deployments. Enhancing user accessibility and customization might attract more businesses looking for flexibility.
Ease of Deployment and Customer Service: Newgen OmniFlow is praised for straightforward deployment with strong customer service support, making it accessible for new users. SS&C Blue Prism, while requiring more initial setup, offsets this with professional support and an active user community, helping businesses overcome deployment challenges efficiently.
Pricing and ROI: Newgen OmniFlow is viewed as more economical, offering a quicker ROI due to lower setup costs. SS&C Blue Prism carries a higher initial cost but promises substantial long-term ROI with its powerful features, making it suitable for businesses that can invest in sophisticated automation capabilities for future benefits.
| Product | Market Share (%) |
|---|---|
| SS&C Blue Prism | 0.9% |
| Newgen OmniFlow | 0.9% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 6 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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